Administrative Assistant Years Experience
Resume:
Jacob A. Parsons
Syracuse, NY 13205
315-***-**** -Home
Email: **************@*****.***
OBJECTIVE
To obtain a position in the administrative, office management, or
technical field.
SKILLS
Over thirteen years experience in software applications and technical
assistance.
Extensive working knowledge of operating systems and personal computer
programs.
Excellent multi - tasking skills. Ability to prioritize and meet
operational deadlines in a demanding and fast paced environment.
Excellent communication skills
Self-motivator, conscientious and detail-oriented.
Strong organizational and problem solving skills.
WORK EXPERIENCE
ROLLOUTS
FIELD SERVICE TECHNICIAN, 08/01-present
POS INSTALL/CONVERSION,
Installation of POS TP3000 registers; HP servers, firewall and IP
address upgrades. Configured registers to operate from a corporate
office network This is done on a regional level. Handle Multiple sites
per week.
INTERNSHIP - BOYS & GIRLS CLUB OF SYRACUSE
COMPUTER TECHNICIAN, 05/07-07/07
Provided desktop support for entire site. Installed OS, Utility
Software and Office Applications.
Repaired systems as needed. Trained end-users in applications that
suited their needs.
NATIONAL GOVERNMENT SERVICES
Computer Operator, 11/02 -3/10
Using two High volume, high speed roll-to-roll IBM InfoPrint
3900/4000 printers: Responsible for printing claims system tests,
production reports, hoc reports and Medicare checks. Creating
spreadsheets and quality control worksheets for logging and tracking
purposes. Verify MICR Check standards are met.
MANIFEST MINISTRIES, INC.
Chairperson of Communications, 03/97-12/06
Serves as a resource body for advice and guidance in all
aspects of communication and publicity for the church - video, audio,
photographic, written, graphic display, etc. Offer formal and informal
training and assistance in the use of end-user computing hardware,
software and applications, most specifically MS Word, Excel,
PowerPoint, Publisher, along with various other graphic and word
processing packages. Work with user department personnel to ensure
adherence to office automation/end-user computing guidelines,
standards, and procedures. Coordinated with other Information Services
staff to provide appropriate education, hardware, software and data
required to effectively assist users. Also serve as Assistant Pastor,
Chairman of the Board, and Director of Education for entire Ministry.
Administrative Assistant,
Handle incoming calls and mail. Greet visitors. Resolve
inquiries. Prepare and type office reports. Maintain supervisor and
staff member appointments and travel calendars. Verify, revise, and
Parsons - page 2
arrange appointments, conferences, and meetings.
Oversee and report to Senior Pastor regarding meetings and
conferences. Establish filling system. Train all staff in the area of
computers and document creation. Maintain time and attendance records
as well as instructional and reference manuals.
Chairperson of the Finance Committee, 03/97-12/06
Assures that adequate financial resources are available to
enable the church to fulfill its mission and approved programs.
Develops church wide annual budget in coordination with committees and
all other work areas in the church. Administers the financial
resources of the church. Interprets financial procedures to committees
and members of the church. Guides the treasury functions.
THE CENTER FOR THE DISABLED
Commercial Services Division
Mailroom Supervisor / Computer Operator, 7/91 - 1/01
Nine years experience in operations area of mail processing.
Responsible for running and monitoring all systems, implementing
training and development programs for co-workers and new-hires,
initiating and maturing processing strategies, schemes and client
reports. Functions also include handling daily applications and
numerous user problems and requests. Perform maintenance on all
computer systems. Direct and coordinate all aspects of installation,
troubleshooting, training and program development for clients and
management. Prolific knowledge of tape drive and client-server
networks.
COMPUTER EXPERIENCE
Windows 3.11, 95, 98, and XP; Windows NT 3.5, 4.0, 2000 and 2003;
MSOfficeXP - Word, Excel, Access and PowerPoint; MS Picture It, MS
Publisher, MS Outlook, Quicken; Quickbooks Pro; Turbo Tax, Lotus
Notes, PROFS, EXTRA Personal Client, OfficeVision, Bell+Howell Mail
Processor; Lockheed Martin PTI Mail Processor, Mail sorter software-MS
Sort upgraded to Windows NT; SQL, Visual Studio.NET
EDUCATION
Bryant Stratton College, Syracuse, NY
A.O.S. Information Technology, May 2008
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