Human Resources Management
Resume:
C harlotte Ann Lewis
**** ***** **** *** ****: 615.472-
1102
Franklin, TN 37064 l *******@*******.*** Cell:
Possess extensive experience in human resources management and health
administration. Proven areas of expertise are organizational and service
development, strategic planning, recruitment, compensation, benefit design
and administration, employee relations, t raining and career development,
employment law, and safety.
ACCO MPL IS H M E N TS
• Implemented automated employee performance management system including
compensation matrix indexed to employee performance and position on salary
scale.
• Demonstrated success in the recruitment of health care professionals.
• Developed template and supervised implementation of job analysis reviews for
corporate
positions including job tasks, t raining competencies, and t raining resources.
• Increased overall efficiency in pension plan management and significantly
reduced fund
m anager costs.
• Received management accommodation for budget management.
PROFESSIONAL EXPER I E NCE
Employee Relations Consultant
Vanderbilt University and Medical Center
2008– Present
Strategic partner to management on employment practices and employee
relations issues including employee law, performance management,
i nterpretation of policies, t raining, and problem resolution.
• Establish and maintain business relationships and partnerships needed
to build mutual confidence and t rust as a consultant.
• Assist managers and employees with HR policy interpretations.
• Assist managers and supervisors at every level with employee
performance issues.
• Mediate employee relation problems and facilitate appropriate
d isciplinary actions.
• Manage leaves of absence including FM LA and workers compensation.
V ice P resident of H uman Resources/Manager
Jackson Energy Authority
1996– 2007
Managed human resources functions including recruitment, employee
relations, benefit planning/administration, t raining including process
i mprovement, safety, security, and compliance.
• Developed and managed annual human resources budget in excess of
$10m.
• Selected, t rained, and managed department staff members.
• Developed and improved talent recruitment strategies and employment
p rocesses.
• Planned, developed, and managed employee benefits consisting of health
i nsurance, corporate pension plan and deferred compensation plan, life
i nsurance, and long-term disability.
• Directed contract negotiations for employee services and benefits.
• Updated and implemented job evaluation processes and compensation
system.
• Implemented electronic performance management system.
• Developed and monitored operational policies and procedures.
• Facilitated strategic planning for corporate human resource needs and
developed operational goals and objectives.
• In collaboration with senior management, managed corporate
retirement plan including plan document updates, procurement of fund
managers, and development of investment strategies.
Executive Di rector
Southwest Community Health Agency – Depa r tment of Health
1990 - 1996
M anaged regional health agency under the general auspices of the Department
of Public Health and governed by a board of directors consisting of physicians,
p harmacists, and business leaders.
• Managed agency services including health care planning, development
and administration.
• Recruited physicians and mid-level practitioners.
• Managed the central assessment and placement services for the
Department of Children Services for the Southwest Region.
• Managed operational budget of over $4.5m including 100 employees with
d irect supervision of eight mid-level managers.
• Developed community health councils in various counties to assist in the
i dentification and resolution of health care problems.
• Collaborated with area hospitals and physicians in responding to
p rimary health care needs and issues.
Adjunct P rofessor
University of Memphis – 1994
Supervised health administration practicum
E D UCAT ION & AFF I L IAT IO NS
Masters in Administration & Supervision – University of Memphis, Memphis,
TN
B achelor of Science in Management at Lambuth University, Jackson, TN
E xtensive community involvement including the following:
• Jackson Chamber of Commerce - Education Commit tee Chair
• American Heart Association Board member
• Bancorp South Community Advisory Committee
• Allocation Chairman for United Way of West Tennessee
• Officer and member of Jackson Rotary Club –Paul Har ris Fellow
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