Customer Service Insurance
Resume:
Richard P. Montgomery
Burleson, TX 76028
*************@**********.***
___________________________________________________________________
SENIOR PROGRAMMER ANALYST
Technically proficient, company-dedicated Senior Programmer and Application
Developer with over ten years of programming experience in the analysis,
development, testing, and maintenance of complex systems for the health
insurance industry. Strong communication and analytical skills. Proven
record of reliability and responsibility. Experienced in team and project
leadership.
TECHNICAL SKILLS
. Hardware/operating systems: IBM 3083; Windows 97, 2000, and XP
. Software: MVS, TSO, MS Office, Life-Comm, LSP, AS400, Aldon, ROBOT
. Programming languages: SQL query, COBOL, RPG III, RPG IV, Assembler,
JCL, Ezytrieve
RELEVANT EXPERIENCE
USHealth Group Administrators
2006 - 2009
Fort Worth, TX
Programmer Analyst
. Create batch and interactive programs for Life Support Plus (LSP), an RPG-
based health insurance system
. Assume major role in LSP system customizations (100% COBOL)
. Provide primary technical development and support for Docucorp policy
print system
. Serve as liaison between I/S and internal user departments, especially
New Business, Policyowner Service, Claims, and Agency
. Assume major role in agency and claims subsystem file maintenance and
updating
. Assume primary responsibility for 1099 tax form processing
Richard P. Montgomery
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Family Christian Stores
2003 - 2006
Fort Worth, TX
Inventory Control Specialist
. Part time job while pursuing Master's degree
. Control and price incoming stock
. Maintain accurate records of outgoing stock
. Create daily accounting reports at end of day
. Assist on sales floor as needed
Kanawha Insurance Company
1995 - 2003
Lancaster, SC
Programmer Analyst
. Create batch and interactive programs for Life Support Plus system
. Assume major role in LSP system customizations (100% COBOL)
. Assume major role in conversion from Data General system (COBOL-based
system) to LSP (RPG-based system)
Life of Virginia Insurance Company
1989 - 1995
Richmond, VA
Senior Programmer Analyst
. Maintain programs on Lifecomm system (an Assembler language package
written specifically for Universal Life Insurance products). Program
maintenance was 100% Assembler language
. Create and maintain Lifecomm customized programs in COBOL to
accommodate specific company and internal department needs
. Successfully completed two Society of Actuaries examinations
EDUCATION
Master of Arts, Education
Southwestern Baptist Theological Seminary
Fort Worth, TX
Bachelor of Science, Mathematics
Clemson University
Clemson, SC
Richard P. Montgomery
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HONORS AND DESIGNATIONS
Associate, Health Insurance Association of America
Associate, Customer Service, Life Office Management Association
Fellow, Life Management Institute, Life Office Management Association
Active Member, Mensa National IQ Society
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