Quality Assurance Maintenance

STEPHEN RAY

**** **** ** ** * APT B**

University Place, WA 98467

Mobile: 509-***-****

*******.****@**********.***

OBJECTIVE

US Army veteran specializing in computer hardware and radio system repair

seeking similar position for technology-based company.

SUMMARY OF QUALIFICATIONS

. Three years troubleshooting commercial and proprietary electronic

systems

. Proven excellence in customer response and service

. Demonstrated proficiency with Solaris Operating System, Open Office,

Microsoft Word and Power Point

. Proficient in the use of electrical test equipment (Multimeter,

Oscilloscope, Spectrum Analyzer, Frequency Counters)

WORK EXPERIENCE

Customer Relations/Service

. Processed maintenance requests resulting in expedient repairs of

operation-essential equipment

. Provided single point of contact allowing organizations to reduce

travel to multiple maintenance facilities

. Referred and delivered customer equipment to alternate maintenance

locations to facilitate proper repair

Maintenance

. Diagnosed and performed hardware/software maintenance on Military

computer system to ensure functionality

. Installed and upgraded security patches on network computers during

unit training operations

. Performed routine inspection and replacement of circuit breakers in

power distribution boxes

. Completed quality assurance inspection on Command Post Platform (CPP)

Communication System Installation and Troubleshooting

. Installed and troubleshot unit radio systems (SINCGARS models 1523C

through 1523E)

. Repaired radio equipment allowing organizations to successfully

communicate with each other

. Built and installed television cable connections for deployed US

military personnel serving in the Middle East

EMPLOYMENT HISTORY

. Electronic Technician II - April 2009 - Present

Defense Support Services (DS2), Fort Lewis, WA, USA

. Electronic Warfare/Intercept System Repairer - August 2003 - November

2007

US Army, Wiesbaden, Germany

EDUCATION/TRAINING

. A.A.S, Computer and Electrical Engineering Technology

ITT Technical Institute, Spokane, WA, 2003

. Certificate of completion, Military Intelligence Systems

Maintainer/Interrogator

US Army, Fort Huachuca, AZ, 2004

Contact this candidate