Project Manager Technician
Resume:
Gordon Randall
Macon Ga. 31216
Phone 478-***-****
E-mail *****@*********.***
Objective / Goal Looking to work with a company or business where I
can use my experience in Telecommunications and LAN
/ WAN applications. I want to learn new areas in
the Telecommunications Industry to make me more
valuable. Looking to build my future while
providing for my family's needs while also helping
secure the future for the company I work for.
Employment May 1975 - March 1979 (Birmingham Two Way)
Past and Present Birmingham, Al.
Installer / Service Technician ( Two Way Radio
)
I was responsible for the installations of Two Way
Radio communications for companies like Yellow Cab,
BFI Waste, Pullman Standard, Southern Ready Mix and
several Police Departments in the Birmingham area.
I also worked as an onsite technician where we
would install 2 Way radio units in vehicles and
main office area. Able to adapt and cope with
different situations. Enjoyed working on and
building Radio Towers. Highest was 200 ft. on Red
Mountain.
March 1979 - March 1999 (Protecom Inc.)
Macon, Ga.
Project Manager / Sr. Technician (
Telecommunications )
I was hired as a Telephone installer helper and
quickly worked my way up to the level of Service
Technician. After a few years and as the Company
grew I was put in charge of the Service Department
where I was responsible for daily outside Service
and Technicians in our Macon, Atlanta and Columbus
offices. I also held the position of Project
Manager and Sr. Technician which included Handling
all new installs and big add orders. Every aspect
from verifying what is needed to meet the
customer's needs to ordering and installing the
equipment. During my spare time I would support
our other technician's out in the field.
March 1999 - Present (Deltacom)
Macon, Ga.
Area Manager Technical Services ( CLEC / Teleco
)
As Area Manager I monitor and assist with the day
to day technical needs of our customers in Georgia
and other areas. I hold training classes and work
with technicians in my area as a group or one on
one.
I assist with customer's demands on installations;
add orders and service in the field daily. Enjoy
running cable and other aspects of the job.
Assist and work with our network group on
installations, which include using our T-Berd
2209's to test the T-1/loop. Install and program
our CSU/DSU (Adtran) units, breaking out channels
for Internet or Frame. Program internal Adtran
Routers or program or an external Cisco Router to
connect to our network.
Certifications Voice - NEC Certified on all Systems from Key
(Voice / Data) systems and PBX. PBX Systems include the 2000IVS
(classic and IVS 2/IPS ). Master Technician on the
2000 systems, which allows me to Factory Certify
our technicians on the 2000 Basic system. Presently
working on the 2000IPS system so I can certify on
it also. I am also 2400 certified up to the ICS
System. Some Key Systems are the Elite Key Systems
(48 / 192) IPK / IPK II and previous models 6/16,
16/48, Mark II and the PRO I, II series. Present
systems are (SV8100 / SV8300) Basic and advanced.
Voice Mail - Certified with NEC on all NeaxMail
products, AD-8 / 40, and CTI, Telanophy
applications, along with related Active Voice
products. Present are Elite LX and present working
on UCB Server, which is also Call Center and AA
along with Voicemail.
Data - I have taken and received my CCNA
certification from Cisco and have worked on the
first of three tests to get my Cvoice
certification. The other option I would like to
obtain would be getting my CCNP, which is 4
separate tests. I am familiar with Network wiring
and setups, understand Routers and Switches as they
pertain to voice and data.
Education 1972 - 1975 ( Banks High School) Birmingham, Al
I was active in sports where I learned the meaning
of teamwork. I also served on the Student Council
and the year book committee.
1977 - 1978 (Jefferson State
Jr. College) Birmingham, Al.
I took night classes while working at Birmingham
Two Way Radio, to help me learn the basic of
Electronics, which also included a path to become
an Electronics Engineer.
Summary of
qualifications Certified on other Telecom equipment (Tadiran,
Toshiba, Harris Lanier, Telrad. Prostar, Nortel)
Experience and skills in working with technicians
/customers and holding training classes on new
equipment and applications.
I have worked on different manufactures of CSU/DSU,
Newbridge, and Adtran. Install T-1's for Voice and
Data applications, including CCIS, between NEC
PBX's (2000 / 2400). Point to Point circuits for
Frame.
Experienced with LAN terminology and applications.
Able to install terminate and test. (Cat 5 / 3,
10base -T).
Computer skills with Word, Power Point, and Excel,
creating documents and spreadsheets. Experience
with remote access to PBX systems and Voice Mail
Work with Customers Network LAN to integrate Phone
systems Voicemail to Customer Network or System
management and Applications to Exchange Email
Servers.
Contact this candidate