Project Management
Resume:
Arlington, Ma. *****
***********@*****.***
Executive Overview
Martin W. Cuddy
Provide leadership to major strategic initiatives, develop innovated
processes and manage the day-to-day technical operations that align a
Technology organization with the goals and needs of a global company.
Collaborate with the top business and technical executives to develop
business building programs and operational efficiency initiatives that
stimulate top-line sales, reduce operational costs, increase productivity
and improve customer service through the use of technology services.
Produce results within a limited budget. Provide leadership to a large
technical staff and interactive with clients, customers and executives on
a regular basis.
Experience
2003 - Present PartyLite WW, INC. Plymouth, MA
Senior Director, Systems Solutions
* Provide leadership to all PartyLite Technology initiatives
> Responsible for the management of initiatives designed to add value by
improving the efficiency, effectiveness and/or profitability of the
business unit(s) or a segment of the business unit. Additionally,
responsible for assessing the business unit's needs and developing,
managing and executing strategies to address those needs. Also,
responsible for determining required resources, developing appropriate
budgets and establishing goals and standards for Technology. Lastly,
accountable for fostering the technical aptitude across Technology.
> Define the strategic direction and technology roadmap for PartyLite's
systems and processes. Lead Systems Solutions and collaborate with
peers to define and implement open standards and best practices.
Encourages, inspires and directs technology innovations to further
PartyLite's revenue growth, trim operational expenses or enhance the
Consultant experience.
> Responsible for Systems Solutions. Direct the Project Management
Office (PMO), Application Development, Quality Assurance, and
Operations teams. Provide direction to the Director(s)/Manager(s) of
the 30+ member technical staff, whom are responsible for collaborating
with business to identify initiatives via the Technology Governance
process, gathering requirements, defining technical design/appropriate
packaged solution(s), constructing /integrating systems and ensuring a
quality product is delivered that can be easily supported thus
satisfying the goals and needs of the business. Responsible for the
development and upkeep of eBusiness Systems as well as PartyLite's
custom ERP (4GL, AS400/DB2) and best-of-breed third-party business
systems.
> Chair Technology Governance Committee
. Led a company-wide process improvement initiative to create a
Technology Governance Process
. Employ a three-thronged approach: Demand Management, Portfolio
Management, and Program Management
. Responsible for collaborating with business units to identify programs
and technologies aimed at adding value to the organization
> Lead a Technology program to align PartyLite's Enterprise Architecture
with the evolving business needs
. Provide guidance in the selection of tools to support integration
efforts
. Create a three to five year architecture plan
> Oversaw the program/project management, business requirements
gathering, development, quality assurance and implementation of
PartyLite's 600 million dollar global eBusiness system that
facilitates order entry, sales force reporting, web analytics in
twelve markets for eight languages (http://my.partylite.com)
. Managed PartyLite's four million dollar Global Extranet eBusiness
project (.NET, JAVA, Solaris/Oracle)
. Led vendor selection process - Development Outsourcing, Software,
Application Platform, Hardware
. Identified necessary resources and properly subsided internal
resources with WebSphere/.Net experts
. Managed the integration with an external vendor utilizing Web Services
. Implemented a tighter project management and change management policy
. Instituted software development standards & best practices for external
and internal development staff
. Procured and employ an automated QA functional and performance test
suite (WebLoad, Mercury)
. Established an automated monitoring process/system for mission
critical components
. Ensured projects are deliver on time & on budget
. Enabled a one-year payback on investment
> Directed the program/project management, development and
implementation of PartyLite's re-designed web site that facilitates
search engine optimization and lead generation
(http://www.partylite.com)
. Successfully collaborated with a leading web design consulting firm to
establish a look and feel to express PartyLite's premium products,
career opportunities, values and mission
. Incorporated the consulting firm web design best practices
(informational architecture) into PartyLite's software development
methodologies
. Delivered the project on time & on budget
> Responsible for compliancy with Sarbanes-Oxley as well as
Payment Card Industry (PCI) (Encryption, Firewall Segmentation,
WAN/LAN architecture/management)
> Direct the program/project management, product evaluation,
product selection and implementation of the replacement of
PartyLite's ERP / Manufacturing (MRP II) / Supply Chain
Management (SCM) global software system that supports Global
Sourcing, Supply Chain and Manufacturing across three continents
. Manage PartyLite's multi-million dollar project (Dynamics AX, .NET,
Microsoft SQL Server)
. Lead product evaluation / selection process
. Identify necessary resources and properly subsidized internal
resources with vendor experts
. Ensure project phases are delivered on time & on budget
. Enable a six-month payback on investment
> Provide direction PartyLite's business intelligence system to
support fact-based decision making
. Lead vendor selection process - Software, Application Platform,
Hardware Platform (Cognos)
. Lead the architecture design of the data warehouse
. Collaborate with business partners (Product Development, Supply
Chain, Marketing, Sales, Finance) to extract information needs
> Provide direction for the e-Learning initiative to strengthen
Consultant base
. In partnership with business departments (Marketing, Sales,
Training), identify training needs for PartyLite's sales force
(Web 2.0)
. Lead Vendor selection process
> Initiated, developed and implemented a re-structuring of the
Technology organization to align the Technology service model to meet
the needs and goals of the business
> Managed all facets of the budget & vendor relationships
1997 - 2002 Fidelity Investments Marlboro, MA
Director, eBusiness - Program Management
2001-2002
* Provided Program Management to the Fidelity Institutional organization
> Managed major business projects for Fidelity's Plan Sponsor Web
Station (http://psw.fidelity.com), NetBenefits (401k -
http://netbenefits.fidelity.com), Outside Fund Web Station
(http://ofw.fidelity.com) and 401k Wireless products
. Increased product performance by 20%
. Re-designed NetBenefits' operational model and increased availability
by 66%
. Managed cross-functional teams with 50+ members and 4 project managers
. Provided architectural recommendations to project architects
.
Director, eBusiness - Internet Software Development
1999-2001
* Director, Engineering and Web Content
> Provide direction to Fidelity e-Business Institutional Engineering
organization which was responsible for Fidelity's core Internet
infrastructure (Catalina) which services more than 500,000 sessions
and 2.5 millions request a day for 10 Institutional based products
which accounted for 400 million dollars of revenue per month
. Provided program management to Engineering for the Catalina TNG (The
Next Generation) project
o Re-designed Fidelity's core Internet infrastructure
o Increased performance by 100%
o Increased availability by 66%
o Managed cross-functional teams as large as 50 members
o Developed C++ modules and SQL Server stored procedures
o Developed functional and performance test strategies
. Created Engineering road map for 1999, 2000 and 2001
. Provided architectural recommendations to staff members
> Provide direction to Fidelity e-Business Institutional Web Content
organization which served content to Fidelity's Plan Sponsor Web
Station and NetBenefits (401k) products utilizing Vignette
. Provided program management on Vignette upgrade project
. Provided program management on 411a11 project
o Decreased 411a11 client mailing by 45%
o Managed a cross-functional team of 10
o Developed functional and performance test strategies
. Provided recommendations for Fidelity's Digital Assets road map for
2001
. Managed vendor contract negotiations with Vignette for professional
services, new product lines and product upgrades
. Provided architectural recommendations to staff members
> Managed 18 member team (including 3 managers)
Senior Development Manager, eBusiness - Web Development
1999-1999
* Senior Manager of Fidelity e-Business NetBenefits (401k) development
team which services over 8 million clients and has over 400,000
sessions a day
> Provided project management & technical leadership to NetBenefits'
development team
> Managed a team of 9 members
> Developed C++ modules, HTML snippets and Sybase stored procedures
Project Manager, eBusiness - Web Development
1997- 1999
* Manager for Fidelity Investments' Retail Electronic Commerce Y2K
project
> Devised Y2K project initiatives & strategies
> Developed & implement project, contingency, master test and ongoing
readiness plans
> Managed vendor/partner relationships and budget of excess of
million dollars
* Manager for Fidelity Investments' Retail Electronic Commerce Billing
System project
1995-1997 Liberty Mutual Insurance Co. Portsmouth, NH
Technical Lead
* Led Data Access Objects (DAO) project in the new data warehousing
system
> Led integration effort with Liberty Mutual Client Billing System
> Developed object-oriented C++ modules, UNIX shell scripts and
Sybase stored procedures
> Developed an automated QA test suite
* Led data conversion projects in the legacy data warehousing system
> Developed VAX C, VAX COBOL programs, DCL scripts and VAX RBDMS
statements
1989-1995 Bird Machine Company South Walpole, MA
Senior Programmer Analyst
* Developed FORTRAN and COBOL applications within ASK/MANMAN (CA) and
PDS Payroll Systems
1984-1989 Damon Corporation Needham, MA
Programmer
* Developed proprietary COBOL applications on VAX 8800
Tools
Organizations and projects employed the following processes, tools and
architectures:
* Technology Governance, Project Portfolio Management, Software
Development Lifecycle Methodologies, Business Process Innovation,
Strategic Planning, eCommerce, eBusiness, Search Engine Marketing,
Outsourcing Development Initiatives, Complex Project/Program
Management, Coaching/Mentoring & Team Leadership, Organizational
Development, Future Technology Trends, Data Warehousing, Change
Management, Information Security Practices, ROI Analysis, Supply Chain
Management, Disaster Recovery & Business Continuity, High
Availability, Internet Development, Business Intelligence, Budget &
Cost Control Management, Problem Resolution, Firewall Security
Architecture, Web Application Architecture, Rapid Client Development
(RAD), Open Source vs. Commercial Software Assessment, Object-Oriented
Design, Three-tier Client/Server Architecture, Service Oriented
Architecture (SOA), Web Services, Enterprise Architecture, Model View
Controller Paradigm, Web Servers (Apache, IIS), Java J2EE, .Net,
Content/Document Management (Vignette, Stellent, Drupal, Sharepoint),
WebSphere Application Server, jBoss Application Server, Tomcat, Cognos
Reporting Tools, Automated Test Tools (WebLoad, Win Runner, Load
Runner), UNIX (AIX, Solaris), Microsoft Windows Enterprise Server,
AS400,LAN/WAN, Databases (Oracle, Sybase, SQL server, DB2), Microsoft
Business Solutions - Dynamics AX (ERP)
Education
MIT Sloan School of Management Cambridge, MA
* Developing and Managing A Successful Technology and Product Strategy
Seminar
Boston University Boston, MA
* MS, Computer Information Systems
* Graduate Certificate, Information Technology Project Management
Framingham State College Framingham, MA
* BS, Computer Science (major), Mathematics (minor)
Military
US NAVY
* Honorable Discharge
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