Customer Service Sales

EDUCATION:

Clark Atlanta University Atlanta, GA Clark Atlanta University

Atlanta, GA

Masters of Business Administration (MBA) Candidate Bachelor Degree in

Business Administration

August 2011 May 2005

Dean's List (2003-2004, 2004-2005)

EXPERIENCE:

golden pantry Lincolnton, Georgia

Sales Assistant/Assistant Manager October 2007- August 2009

. Trained new employees how to operate a high volume store with speed

and accuracy.

. Prepared administrative tasks and daily deposits in order to track the

store's performance level.

. Assisted in ordering, pricing, stocking, and displaying inventory to

guarantee high quality products.

Finish Line Augusta, Georgia

Assistant Manager January 2006 - January 2007

. Maintained control of sales by supervising employees and ensuring that

the customer needs are met.

. Performed managerial procedures to accomplish a delightful store

environment.

. Provided superior customer service by listening to customers,

evaluating his/her situation, brainstorming solutions, and utilizing

the best possible solution.

Financial Learning Foundation, Inc Thomson, Georgia

Business Consultant November 2005

- January 2006

. Established relationships with clients to achieve customer

satisfaction.

. Implemented business solutions for clients to produce effective

results.

. Consulted with clients to generate goals for his/her company and

achieve those goals.

Bally Total Fitness Atlanta,

Georgia

Event Marketing Specialist

February 2005 - October 2005

. Created new business by conducting presentations and interacting with

people.

. Distributed sampling and promotional products which created brand

awareness.

. Generated leads for sales team which increased aggregated sales.

Stat One Research Atlanta,

Georgia

Research Staff June 2004 -

August 2004

. Conducted telephone interviews to gather marketing research

information for various institutions.

. Created marketing databases and analysis to interpret the information

obtained.

. Developed marketing reports and visual charts to convert information

into marketing proposals.

SOFTWARE SKILLS:

Microsoft Office (Word, Excel, Access, PowerPoint, Outlook), MS Publisher,

SPSS, SAS, Internet Explorer, Netscape, and Adobe Acrobat.

CORE SKILLS:

Interpersonal, Time Management, Analytical, Communication, Computer,

Leadership, Administrative, Research, Problem-Solving, Organizational, and

Customer Service.

"A Leader leads by example, not by force." - Sun Tzu

Contact this candidate