STEVEN K. PLATIS
Canton, MI **187
Cell Ph#: 734-***-****
*******@*******.***
[pic]
POSITION:
To obtain a management position where I can effectively utilize my
expertise in human relations, project management, and staff recruitment and
retention.
CORE COMPETENCIES:
* Experience in Defined Benefit / Defined Contribution Plan paying
function.
* Call Center management experience.
* Effective in working with people at different levels of the
organization to solve problems.
* Well developed managerial and supervisory skills.
* Innovative and practical view.
* Capable of taking speedy and exceptional decisions and also put
thoughts in order in terms of time limit and workload.
* Effective communication as well as interpersonal skills.
* Capable of setting priorities, managing multiple tasks and meeting
deadlines.
* Detail oriented with excellent organizational skills.
* Keep financial records accurately.
* Prepare correct and essential financial reports for auditing and other
use.
EXPERIENCE:
COMERICA BANK - Detroit, MI - (1993 to 2009)
Pension Services Group Manager - (2006 to 2009)
Vice President - Group manager of Comerica's Pension Services Group
* Directed thirty six individuals within the Pension Services
Group for the effective operation of the Group's Call Center,
Data Input, Tax Reporting and Balancing and Reconcilement Units.
* Oversaw the implementation of various process changes and
functional automation resulting in the elimination of one staff
position.
* Managed risk exposure and operating losses.
* Reviewed and provided recommendations for enhancements to
improve efficiency and controls and to reduce cost.
* Responsible for vendor relationships and ensuring high delivery
of services.
* Monitored annual profit plan by regular review of expenditures.
* Reviewed performance plans for each staff member. Conducted
semiannual performance reviews for direct reports and oversaw
performance review process for indirect reports.
* Provided counseling and training to allow staff to achieve
goals.
Trust Operations Group Manager - (2001 to 2006)
Vice President - Directed 18 individuals within the Trade Processing
and Settlement Units for the proper set up and settlement of trust
trades.
Trust Operations Unit Manager - (1999 to 2001)
Vice President - Directed 14 individuals within the Trade Processing
for the proper and accurate set up of trust trades.
Trust Operations Unit Manager - (1998 to 1999)
Assistant Vice President - Directed 11 individuals within the Income
Unit to ensure the proper income payments to trust accounts.
Trust Operations Unit Manager - (1995 to 1998)
Manager & Bank Officer - Directed 9 individuals within the Mutual
Fund Unit to ensure the overall functionality of the Trust
Department's Mutual Fund Unit.
Institutional Trust Asset Analyst - (1993 to 1995)
Responsible for the daily valuation of the Company's internal mutual
funds.
DEARBORN BANK & TRUST COMPANY - Dearborn, MI
(purchased by Comerica Bank)
Retail Branch Manager - (1988 to 1993)
Assistant Vice President - Responsible for the successful performance
of a retail bank branch. Key tasks included:
* Profit and loss responsibility
* Planned for and supervised the day to day operations of the
office
* Supervised, mentored and managed staff for the optimal
performance of the branch
* Called on present and prospective customers of the Bank
Retail Branch Assistant Manager - (1986 to 1988)
Bank Officer - Assisted in the daily management and operation of a
retail bank branch.
Management Trainee - (1985 to 1986)
Responsible for training within numerous areas of the bank,
ultimately being placed in a management position within a retail bank
branch.
EDUCATION:
Masters in Business Administration
Concentration: Finance, GPA 3.73/4.00
University of Detroit - Mercy, Michigan
Bachelor of Science
Majors: Economics, Political Science
University of Michigan - Dearborn, Michigan