Karen Root
**** ******* ***** 570-***-****
Clarks Summit, PA 18411 *****@****.***
Director, Marketing Services
Analytical and creative leader with 18 years of experience in business to
consumer and business to business marketing. Proven excellence in
Strategic & Tactical Planning, Product Development and Project Management.
Additional expertise in Brand Management and Product Launch initiatives.
Highly motivated individual with a proven ability to generate results.
Success in fiduciary management, with strong leadership skills in team and
self-driven settings.
Advertising e-Marketing Product Management
Brand Management Management Relationship Management
Business Planning Marketing Search Engine Optimization
Channel Management Merchandising Search Engine Marketing
Communications Process Excellence Strategic Planning
Competitive Analysis Product Development
Website Development
EXPERIENCE
SANOFI PASTEUR Swiftwater, PA
September 2003 - Present
Vaccine manufacturer division (and VaxServe, vaccines and medical product
distributor subsidiary) of 28.4 BE multi-national conglomerate, Sanofi
Aventis pharmaceuticals
Acting Director, Marketing and Brand Management - VaxServe
January 2006 - Present
(Promoted from Deputy Director - Brand Management, and Deputy Director -
Vaccines Product Management)
. Develop annual corporate strategic and tactical plans. Guide
execution of strategies through influence and negotiations across
executive committee and through cross-functional teams. Direct and
lead multi-channel marketing plan, representing $215 million annual
business revenue. Set quarterly and monthly goals, and monitor
results against key performance indicators.
. Motivate and lead 40 person sales team, and 5 person marketing team.
Manage $4 million annual marketing budget. Establish corporate
branding, and supervise use of all trademarks and collateral
materials. Drive to up-market brand against key vaccine manufacturer
and distributor competitors.
. Oversee and ensure medical, legal, regulatory compliance for all
vaccine and pharmaceutical products. Utilize process excellence to
ensure all materials are executed according to brand strategies.
Utilize Six Sigma Black Belt training for process controls and
improvement.
. Lead and manage marketing vehicles, including: catalog, direct
selling, direct mail, website/e-mail, print advertising, and
conventions. Responsible for negotiations and management of key
creative agencies, print vendors, freelancers, and partner
associations.
Deputy Director, E-Marketing - Sanofi Pasteur
September 2003 - December 2005
(Promoted from Manager)
. Create corporate e-marketing strategy, and educate executive team and
key contacts on adaptation of electronic marketing initiatives and
demonstrate business value. Create hub site to integrate and leverage
key brands to drive house brand awareness. Direct development of 20
product and disease websites in 24 months to both consumers and health-
care professionals, while managing budgets, creative agencies, and
internal resources.
. Develop all processes related to online marketing and website
development, including legal and regulatory guideline management
within the pharmaceutical industry.
DAY-TIMERS, INC East Texas, PA
November 2000 - September 2003
Manufacturer of daily personal planners, organizational accessories, and
fine leather goods. Subsidiary of $1.9B ACCO brands, office supplies.
New Market Development, Lifestyle
December 2002 to September 2003
. Developed new business model and product formats for custom products
in lifestyle management. Invented first product for Diabetes
Management.
. Secured partnership with key organizations like American Diabetes
Association and external funding for launch. Initiated product
development partnerships with American Heart Association, Prevention
Magazine, and Weight Watchers.
Consumer Marketing
July 2002 to December 2002
. Direct team and integrate branded marketing efforts across all current
customer touch-points including catalog, direct mail, web/e-mail, and
telephone contact center.
. Responsible for revenue contribution of $60 million of $75 million
total direct division.
. Used Six Sigma to establish new production improvement process for
catalog development, reducing development cycle time to increase
catalogs produced from 6 to 12 annually.
Manager, E-Marketing
November 2000 to January 2002
. Responsible for the strategic development, and tactical execution of
all e-marketing efforts for this seasoned cataloger. Increasing e-
commerce business from 2% to over 35% during first year. Established
all e-marketing related policies and procedures. Directed site
redesign and all e-Marketing processes and procedures.
RODALE, INC Emmaus, PA
October 1995 - November 2000
Publisher of books and magazines generating annual revenues of $600M and a
26M consumer name database, with titles related to health and fitness,
finance, and specialty sports and hobbies.
Web Producer
June 2000 to November 2000
. Responsible for managing the implementation of significant Web
initiatives across brand and product lines. Website examples include
Prevention.com, OrganicGardening.com, MH18 (Men's Health),
LanceArmstrong.com, and many more sitelets for one-shot book division.
. Working with Brand Managers, Product Directors and Divisional Vice
Presidents to determine online needs and conduct strategic analysis of
internal & external markets.
Brand Manager/Circulation Director
October 1998 to June 2000
. Direct all marketing efforts for Pets: part of the family, Herbs for
Health, and The Herb Companion Magazines. Responsible for launch of
new multi-media pets brand. Generated 500k circulation within 6
months of launch.
. Develop branding and integration guidelines for Television, Magazine,
Website, and Book channels.
. Manage relationships with television producers, create show schedule
and program guide. Establish and maintain sponsor support for brand
with partners, including PetSmart. Offered expertise to PetSmart
sponsor to assist them in launch of www.petsmart.com.
Circulation Manager, Organic Gardening Magazine
October 1997 to October 1998
. Responsible for strategic direction and promotional programs for all
new business sources, including Direct Mail and Premiums, Internet,
House Ads, and Alternative Media.
. Responsible for budgeting, forecasting, 3 & 5 year business plan
modeling and analysis of all sources of Organic Gardening
subscriptions.
Associate Marketing Manager
October 1995 to October 1997
. Responsible for the development and implementation of book promotions.
Budget, analyze, report and forecast all promotions. Work with in-
house statisticians on multi-variant regression modeling to develop
profile for direct mail target profiling.
AMIABLE TECHNOLOGIES, INC Philadelphia, PA.
May 1994 - October 1995
Computer software developer generating $60M within the sign making and
screen-printing industry.
Regional Sales & Marketing Director
. Manage resellers & business growth of computer software in the 15
states of the Mid-Atlantic Region. Generated 40% increase in
territory annual revenue through successful management of resellers.
. Develop business to business marketing programs including direct mail,
telemarketing, and space advertising to support reseller activities.
Lead demonstration and on-site training for large partners and all
national and international trade shows. Major customers include State
and Federal government, all major sports teams, NASCAR, and U-Haul.
COHEN & COMPANY Maple Glen, PA
March 1993 - April 1995
Private company of certified public accountants.
Director of Marketing and Business Development
. Responsible for starting and managing a full service marketing
division to provide all forms of marketing services to the CPA firm
and their clientele. Services include database development and
management, telemarketing, public relations, advertising campaign
development, press releases, print and radio ads, and technical
instruction writing
MCNEIL PHARMACEUTICAL Spring House, PA
May 1991 - September 1991
Ortho-McNeil-Janssen Pharmaceuticals, Inc. is a leader in health care and a
part of $61B multi-national conglomerate, Johnson & Johnson
Sales Analyst / Graduate Internship
. Responsible for analysis and reporting of weekly sales results
and quarterly management reports on prescription writing and
sampling activities used by Sales Representatives & Management.
. Software Trainer: Train bi-monthly, by region, the national sales
force on the use of laptop computers with specialized call tracking
and prescription drug sampling software.
EDUCATION
DeSales University Center Valley, PA
Bachelor of Arts in Business/Communications and Spanish
May 1990
LaSalle University Philadelphia, PA
Master of Business Administration, with a Specialization in Marketing
May 1994
New York University New York, NY
Professional Certificate in Internet Technologies
November 2000
Certified Six Sigma Black Belt, Society of Manufacturing Engineers
March 2003
Multiple courses on Regulatory Requirements, Management, and Marketing in
the Pharmaceutical Industry
ASSOCIATIONS/HONORS
. VaxServe Red Carpet Celebrity - Employee Recognition Program of
Excellence, VaxServe 2009.
. RxClub Gold Award Nominee - Corporate Influenza Materials, 2008.
. Peak of Excellence Award - Ensuring Company Success, Sanofi Pasteur,
2005.
. RxClub Gold Award - New Product Website, Tetanus.org, 2004.
. Catalog Age - 14th annual "Best of" finalist for consumer packaged goods
gift catalog, 2002.
. President's Award - Inventing DT/ADA Diabetes Management Planner, Day-
Timers, 2002.
. DMA International Echo Leadership Gold Award Winner - New book
launch/promotion campaign, 1997, and Fourth Place Winner - for Magazine
launch/promotion campaign, 1999.
. CTM & President, Corporate Chapter of Toastmasters International, 1997-
1999.
. Rodale's Circulation All-Star Award - for Organic Gardening Magazine,
1997.
. Advisory Board Member to the US Postal Inspection Service and Corporate
Representative on Confidence in the Mail Task-Force. Developed USPS
Direct Mail - Best Practices Manual, 1997-1998.
. "Top 8" Direct Mail promotion recognition - Inside Direct Mail, December,
1999.
. Competent Toastmaster, completion of Toastmasters Communication &
Leadership Program, 1998.
. Member, Direct Marketing Association (DMA), and Council Member, 1997 to
present.
COMMUNITY/VOLUNTARY ACTIVITIES
. Founding Sponsor, Fundraising Leader, and Communications Secretary,
Sterling Stirrups Pony Club, 2008.
. Team Lead, Go Green! Eco-Friendly initiative for VaxServe, 2008.
. Team Lead, United Way of Lackawanna County, VaxServe, 2007.
. Author, I Can, I Will, I Do: The Process of Achievement, 2004.
. Financial Board of Directors, Camelot House, Allentown, PA 2003.
. Volunteer of the Year, Lehigh County Humane Society, 2000.
. Keynote Speaker on "Marketing Success from Strategic Planning" to the
Sales & Marketing Executives of the Lehigh Valley, April 20, 1998.