Information Technology Management

Duane Elbrecht

* **** ***, **** ******** NH ***27

Mobile phone 603-***-****

*****.********@*****.***

Objective

To contribute in a Director OR Senior level Information Technology

Management position to the long term and day to day operational and

financial goals of a dynamic organization.

Profile

. Nearly 14 years as an Information Technology professional with global

experience.

. Proven leader managing results through teams. Direct and Non-direct

reports.

. A demonstrated agent of change.

. Experienced working in a matrixed organization.

. Ability to develop and lead technical strategies from concept to fully

operational status.

. Goal-oriented individual with demonstrated/proven strong leadership

qualities.

. Organized, highly motivated, detail-directed, creative problem solver.

. Proven ability to work in unison with staff, user base and executive

management.

. Proven management of extensive vendor relationships from contract

negotiation through enforcement.

Functional Skills:

. Create, Design, and Implement innovative solutions to business

requirements

. Seamless integration of information technology into business

. Project management

. Advanced problem solving.

Employment History

EBH Consulting LLC 2009-Present

. Help align businesses with their customer base so they can better

serve their markets.

. Develop strategic Information Technology plans for growing companies

to follow so they may achieve business objectives.

. Architect and implement extensible infrastructure solutions for

various organizations where little or none existed.

. Providing business and technical consulting including training and

help desk services.

. Providing management services to organizations allowing their

executive staff to focus on running the business.

Thermo Fisher Scientific, Information Technology Manager

2006-2008

. Transitioned infrastructure and developed relationships throughout the

new organization to help transition activities go seamlessly for

operations and user community.

. Upgraded backup technologies from HP/Compaq robotic DLT to Dell LT04.

Leveraged Backup Exec software.

. Identified opportunities in service delivery and developed

technological solutions to improve the service gaps.

. Document Management Website - FTP replacement project using DNN, a

modified version of .NET.

. Established divisional help desk - Leveraged collaborative resources

across various business units within the division.

. Printer consolidation - Developed plan to reduce recurring costs through

standardization on laser multi-function units.

. ERP Development - Developed spec for third party application for

transition to SAP.

. 5S Data Center implementation - Created efficiencies within the

department with this time saving routine tool.

Thermo Electron Niton Analyzers, Director of Information Technology

2005-2006

. Sarbanes-Oxley compliance: designed internal processes for compliance

requirements and developed documentation to reflect these processes for

audits; successfully brought private company into public sector, passing

audits conducted by Price Waterhouse Coopers for all three consecutive

years of responsibility.

. Combined cost saving strategies by implementing technology to meet

business requirements

. "Green Day" organization: developed a format embraced by business unit;

model instituted across other business units.

. Data center virtualization - Cost savings tied into "Green" efforts.

. BlackBerry roll out - Implemented to sales force that generated 1.6

billion in annual revenue.

. MPLS implementation - Increased uptime while developing a more robust

infrastructure for delivering networked application services.

. Identified opportunities in service delivery and developed technological

solutions to improve the service gaps.

Niton LLC, Director of Information Technology

2001-2005

. Designed an extensible infrastructure to service domestic and

international operations while maintaining a growth rate of 10-28%

annually.

. Developed disaster recovery strategy and business continuity plans.

. Worked with cross functional groups developing business solutions.

. Consolidated telephony network - Leveraged VOIP technology realizing a

4k$ monthly savings.

. Cut capital outlay for calibration computers by 50% in production

environment.

. Leveraged advanced serial communication technologies that helped

increased calibration production by 100 and then 200%. This configuration

was then engineered into a prototype calibration table increasing

production by another 200% and eliminating the need for human

intervention by 90%.

. Building expansion project - Managed $400,000 project while maintaining

100% uptime for manufacturing environment.

. Set standards for computing environment.

. Migrated ERP database from Pervasive SQL to MS SQL providing a more

robust backend.

. Installed, configured, and administered Symantec Antivirus Enterprise

server and Exchange 5.5 server; later

migrated to Exchange 2000.

. Used various firewall and email list technologies.

. Managed HP switches, working with VLANS and trunking.

. Installed, configured, managed and administered Wireless Access

Points; Linksys and Cisco Aironet series

. Datacenter management.

. Implemented Pro-E environment for R&D department.

. Cut expenses by implementing terminal services, implementing VOIP

internationally and consolidating WAN

. Managed vendor and consultant relationships.

. Configured and maintained Goldmine and its synchronizing technologies.

EMC, Associate Systems Engineer

2000-2001

. Assisted Senior Systems Engineers to develop business solutions for

various customer environments.

. Maintained customer account information for North East region.

. Participated in team efforts to develop SAN solutions for distance

learning initiative for New England Aquarium and associated business

partners (Cisco, Microsoft).

Global Telephone, System Support Specialist/ Programmer

1995-2000

. Collaborated with customers developing requirements for custom reports.

. Supported internal systems-Email, MacAfee Antivirus, WAN, LAN, file

servers, networking.

. Worked with WorldCom to ensure Y2K compliance and testing.

. Documented Y2K efforts and requirements.

. Member of application development team programming "G.O.L.D." (global

online database).

. Developed an access database that extracted customer account

information (CDR's) from the master records contained in an Oracle

database.

. Programmed in Dynamic SQL/SQL, Access.

Education/Certifications/Training

BSBA in MIS, Northeastern ITIL Foundations

University, Boston MA

Project Management - Thermo Fisher MS SQL Administration

Scientific Role of Leadership Training I-

PPI - Problem Solving Methodology Thermo Fisher Scientific

used for root cause analysis. Role of Leadership Training II-

Similar to Six Sigma Thermo Fisher Scientific

Technology Skills:

Network

Terminal Server, Cisco PIX Firewall, Microsoft remote access and routing,

VPN, NEC PBX,, Sonic Wall TCPIP, HTTP, HTTPS, DHCP, FTP, DNS, DFS, Frame

Relay, ADSL, SDSL, ISDN, SAN, NAS, CAT 5 5E and 6, Managed switches HP Dell

Cisco 10/100/1000, VLAN, WLAN-Cisco Aironet Linksys

Hardware

Tape Backup-DLT Libraries, LTO4 Libraries, SCSI peripherals, Canon HP Ricoh

multifunction printers and laser printers

Operating Systems

Microsoft Windows XP Professional and Home, 2000 Professional, Me, 98, 95,

3.11, NT Workstation, Unix WINNT 4.0, WIN2K3 Server

Software

SharePoint, Microsoft Office Products, MS Project, MS Visio, MS

Communicator, MS SMS Server, DNN (Dot Net Nuke an Open Source .Net

platform), VM Ware ESXi Pro-Engineering, AD, Antivirus, Exchange 5.5 2000,

Goldmine, Symantec Ghost, Symantec Enterprise Antivirus, Backup Exec,

Acronis, Synchronizing Technologies (Global Scape WAFS, FTP Synchronizer,

Vise Versa), Macola, SalesForce.com, ACT, Crystal Reports, Trend Micro Anti

Virus, Dreamweaver, DW Contribute, Pro-E Wild Fire, Solid Works, Adobe

Photoshop, Adobe Acrobat Reader, Adobe Acrobat Pro, IT Helpdesk, CA

Unicenter, Trak-IT, McAfee Antivirus and security suites

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