Customer Service Sales

Selena Lake

*******@*******.***

Objective

To obtain an interview and enhance my experience in the field of

Management Information Systems. To gain an opportunity to utilize

my knowledge, skills, and abilities in oral and written

communication, attention to detail and customer service to

contribute to the progress of a dynamic organization.

EDUCATION

The University Of Memphis

Fogelman College of Business and Economics

Bachelor of Business Administration, December 2006

Major: Management Information System

Strayer University

Master of Business Administration

Major: Management

Graduation: June 2010

Related Course Work: Computer Hardware/Software, Application

Program Development/C Programming, System Analysis, Database

Management, Web Site Design, Global Information Technology, and

Information Resource Management

Computer SKILLS

C++

SQL

Visual Basic

Java

HTML

Microsoft Office(Access, Excel, Word, Outlook, Power Point)

Windows (95, 2000, XP)

Type 60+ wpm

WORK EXPERIENCE

Hilton Hotels Corporate-HSIA 04/07-current

Guest Support

Troubleshooting computer issues

Assist guest with computer

problems 06/06 - 12/06

Memphis Marriott Downtown-Room

Service

Help servers with the set up and break down of orders

Working with others and maintained a clean and friendly

environment

Express- Sales Associate 10/04 - 06/06

Assist customers with merchandise and checkout

Increased sales by presenting customers with a variety of

quality clothes

Inventory and stock

Rite Aid Pharmacy-Sales Associate

07/04-01/05

Helping customers with purchase

Restock items

Answering incoming phone calls for the store

Kellogg's-Student Employee

08/02-07/04

Stock and reship inventory

Ran inserts for toy line

Conducts overall maintenance of factory machinery

Big Brother Big Sister-Volunteer

02/04-09/06

Spending time with and mentoring young girls

References:

Available upon request

Contact this candidate