Sales Customer Service

Jose Roberto Santiago

Rua:Diego de Castilho, **0 Apto 81

*****-***-*******-*.***** - Brasil

Tel:55-11-375***** mobile : 55-11-961*****

InternetAdress:*****@******.***.** or **********@*******.***.**

Work : **********@*******.***.**/ phone: 55-11 2177.1213/14/15

Personal Information

Status : Married

Nacionality : Brazilian / Italian

Age : 56 years

City of Born :Franco da Rocha - S o Paulo

Country :Brazil

Qualiffing

Estamparia Santiago Keller Ltda => 1968 -1978

Franco da Rocha -S o Paulo - phone : [ 0055 ] 11 4443.2210

Boy, office assistent, Salesman, Supervisor of Vendor- Nacional

Market .

Metallurgical Segment - Delivery product's to After Market and

Industrial segment

Development new Costumers and new emergent market and washer's under

norm DIN,ISO, SAE

and Special's Washer's under costumers drawing / blue print.

Representa es Altona / Metalurgica Fey S/A. => 1978-1981

Blumenau - Santa Catarina - Tel [ 00 55] 473 - 22.1559

Salesman e Supervisor Regional of Sales - S o Paulo State

Segment Metallurgical - Delivery products to After Market; Industrial

Company's and Automaker's (

GM;Ford )

Products : Steel Nut - Norms Din, ISO, SAE and Special dimension's

Responsibility for develop market in S o Paulo State .

Industrias Gerais de Parafusos Ingepal Ltda. 1981 =>

__ACTUAL___

Rudge Ramos-S.B.Campo - S.Paulo - Tel [ 0055] 11 4443.1355

. Supervisor of Sales - for Brazil and Mercosul

Industrial Metallurgical Segment - Delivery and Supply specific parts to

Automotive Segment and

Auto Parts in Fasteners - Bolt,Screws, Stud, Rivets under norms DIN, ISO,

GIS and special's.

Products specials for Automaker's, Trucks, Bus, Tractors OEM/assembles and

Auto Part's - tiers one.

Sales and deliveries for segment Automotive.

Jose Roberto Santiago

. Sales Manager

Responsible for contact with automaker's and auto parts.

Commercial Level, technical follow-up for development of specifics

products, required from costumers.

Too, for newcomer's automaker's in initial installation in Brazil (10

last five years).

Responsible for administration inside sales office and interface between

Quality, Engineering, PCP dep't.

With constantly business trip to costumers-base - Automaker's and assembly

companies / Tiers One

located in all National Country, Mercosul, Mexico, USA and Europe.

Coordinator of topic for implementation of ISO-9002 /QS-9000 and ISO/TS-

16.949-version 2.002 - for " Critical Analysis of Contract - Logistic and

"Associated Service ISO / TS 16.949 ; Version 2002 - Mostly important

Certification in Automotive World of "Quality System"

KNOWLEDGE and users of computation systems level inter-high in

Windows,Exccel, Ppt and communications systems EDI Automotive-

Association/ANFAVEA, ( AAAIG - USA )

. Marketing - Sales - Logistics Manager and Operational Manager

Logistical Branch [ South Brazil ]

Stage I - 1999

Responsible for implementation of branch in South Brazil, with logistic

commercial concept and focus specific to delivery coordination for local

costumers[ tier's-one dedicated to Bus and Truck segment - Axles, break,

five wheel Hydraulic drive, suspensions ecc.. ].

Development of new market and costumer's for Argentina, Mexico, Germany,

USA .Responsible for contact with a costumer's overseas, price deal, start

logistical programs and interface between brokers-manufacture plant-

costumer

Set local plant, study of legislation, tax's incentives for segment,

contract with logistics partners operation, accountant, settlement and

contract of worker's study and implementation around fluxes of storage

level, stock costs in relation production costs and level price to

costumers, change methods status delivery parts developed and INCOTERMS (

FOB to CIF

Stage I I - 2001

Implementation of delivery systems JIT/kanbam-daily, with Returnable box -

plastics box Implementation label under norms AIAG ( American Association

Automaker's Engineering )

Business Director ( Mkt-Sales & Logistics )

After July 2004, assume Business Director for Mkt-Sales & Logstics

operations for all activities - Global - between INGEPAL and automakers (

tuck,bus,car, tractor and auto-parts ) costumers..

Have important participation in issued, start and implementations of

Enviromental program ISO -14.001 in INGEPAL.

Reponsanble for administrative Business dpt ( Forecast & release from

costumers, sales MRP analisys and order production to PCP, control level

prices, payments terms, payments frame, control of all RFQ's and P.Order

with all requisits from costumers, control of sales planned month by

month, week by week and distribuition of areas for account managers located

in manufacture plant, and in Logistics base, located farway 1.200 km from

manufacture plant - South Brazil where have all responsibilities for local

storage, sales, expenses branch, and insert and mantain more sales conform

Budget Sales Planned - U$ 60 millions/year -; for manufacture logistics (

finish products ) have responsibility for package, storage, delivery to

costumers, control of all returnable plastics box, Carton corrugated box

with wood pallet for exportations. Also responsible for issue all GOOD

Documents for costumers overseas ( Invoice, packing list, transportations,

INCOTERMS, consolidations ec )

Jose Roberto Santiago

Education

Faculdade de Engenharia Civil e Industrial de Itatiba

Not concluded. Stopped 3o level/year, 1977

Faculdade de Administra o e Ci ncias Cont beis Campos Salles - S o Paulo

Bachelor in Business Administration - concluded 1982

University of Bras lia

Curse of Extension Cultural in Politics' - concluded in 1983

Faculdade de Communication's Social Anhembi

Curse Cultural Extension in Marketing - conclude in 1978

Activities Extra-curriculum

Permanent participation and actualization in segment of marketing and

Qaulity System ISO 9000; QS-9000; ISO / TS-16.949:version 2002 and

Enviromental Gestion of ISO-14.001 version 2004; Mecosul:Aladi -

Aplication's,Operation's with objectiv;Technical, Quality and Productivity

; Seminar in Nationalization of Material and Service / Industrial

Federation of State S.Paulo;

Seminar in Productivity, performance and business in Automobilist Companies

inside Mercosul-Anfavea, etc,

Habilitation for implementation TS-QS/9000

Associaton Professional

Fiesp-Industrial Federation of State S.Paulo.

Representing from INGEPAL, joined Companies - Union of classes, for

relevant target in commercial / merchandise, importation's exportation,

level-prices, competitivity, target's and others target's pertinent with

automotive segment .

Before, was legal representing in Fiesp for a " Metalurgica Fey" (1978-

1981 ).

Language

Portuguese

Intermediary knowledge language Italian,English e Spanish

Conversation and write.

Jose Roberto Santiago

Simposium e Fair's

With regularity have a participation in trade fair and Colloquium ( inside

and out-side Brazil ) metal-mecanical, automotive and transportation

(Heavy - light -Medium); and symposium with focus in automotive - logistic

- movimentation - assembly .

Leisure

Trip => With regularity business traveling to Mexico, EUA and Europe

Knowledge of 80% West European Country's with emphasis for Italian and

Germany

Have valid European passport Issued from Italian Govern

USA, good knowledge region's east e West

Resident, for 1 year in New-Jersey / Newark, in 1973/74.

Hobby & Personal Skills

Basketball / Football e swinpool

Golf - start knowledgement in 1999 .

. Residence in, Sao Paulo, Brazil..

. Brazilian & European citizen.

. High energy level, a "self-starter".

. Ability to work independently in the framework of a world wide team.

. Readiness to travel inside the country.

. Readiness and capability to travel internationally to and nearby

countries.

. Ability to manage abroad independently.

. Excellent communicational skills.

. Some understanding of technology, Automotive Segment and agricultural

sector.

. Proven experience in sales of at least 30 years.

. Skills at building, motivating, energizing sales force.

. Highly inclined to customer service.

. Proficiency in the use of Microsoft Office and

Windows OS..

Personal References

Mr. David Grossman [ Chairman General Fasteners Co / Genfast / Casey

Products ]

11820 - Globe Road - Livonia, MI - 48150 - 1190

Phone : [ 734 ] 945.2658 / 591.3765

Mr. Donald Johnson [ Vice-President Sales - FerryCap & Set Screws ]

2151 - Scranton Rd. - Cleveland, OH - 44 113

Phone : 216-***-****

Mrs M nica Melle

7724- Mason Ave - Winnetka / CA - 91306

Phone 818-***-****

JR Santiago

December, 2009

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