Customer Service Data Entry

Richard K. Seward

**** ****** **** ( San Diego, CA 92173 ( H: 619-***-**** ( C: 619-***-****

********@*****.***

OBJECTIVE

Seeking a career position as an archivist or records manager.

SKILLS

. Writing/content development; document proofreading/QC; Microsoft

Office; data entry; customer service - verbal/written communication;

familiarity with principles of indexing and controlled vocabularies;

database searching

EDUCATION

Master of Library and Information Science (Expected 12/11)

San Jose State University, San Jose, CA

Completed Coursework: Cataloging and Bibliographic Description, Information

Retrieval and Database Design, Online Database Searching (DIALOG,

LexisNexis, Factiva), Web Design/Tools and Technology (HTML, CSS,

JavaScript, Dreamweaver), Management Principles

Bachelor of Arts in English (10/07)

National University, San Diego, CA

RECENT EXPERIENCE

Web Content Writer, Einstein Industries, San Diego, CA (2006-2008)

. Developed original web marketing content for boutique medical and

legal practices; balanced creative, well-written content, headlines,

page titles, etc. with search engine optimized (SEO) text to ensure

effectiveness of online marketing strategies; provided editorial

support to other Marketing & Production team members as a quality

control function; scripted web commercials; produced practice profiles

for physician directory.

. Consistently praised by editors for quality of work; received several

commendations from clients.

Document Delivery Assistant, National University Library, San Diego, CA

(2006)

. Ensured collection integrity.

. Processed book, journal, and interlibrary loan requests; performed

electronic document scanning for delivery; shipped and received

materials.

. Discharged materials and processed overdue notices.

ADDITIONAL EXPERIENCE

File/Mail Clerk, Veterinary Specialty Hospital, San Diego, CA (2005 -

2006)

Technical Writer / Editor, ACT 1, Chula Vista, CA (2005)

Data Entry Clerk, Sedona Staffing, San Diego, CA (2005)

Directory Assistance Operator, SBC/Pacific Bell, San Diego, CA (1991 -

2004)

VOLUNTEER

Archives Volunteer, Coronado Historical Association (2010)

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