RYAN A KELLENBENZ A+
*** ******* ***** *******, ** 17331
Phone : 717-***-****
Email : ************@*****.***
OBJECTIVE
Seeking a position requiring various computer skills in an office environment.
Position should require a wide range of tasks including, PC assembly, Pc Repair, or
Network Administration.
EDUCATION AND TRAINING
2003 – 2004 Computer Learning Network Mechanicsburg, PA
Network Administrative Specialist Program. The courses in this program
include:
Intro to Computers
Ms Office Xp
Pc Upgrade and Repair
Operating Systems
Network Concepts
Microsoft Windows 2000 Professional
Microsoft 2000 Server Administration
Microsoft ISA Server Administration
Microsoft Exchange Server Administration
Career and Professional Development
Customer and Client Relations
1999 – 2003 South Western High School Hanover, PA
Computer courses taken:
Keyboarding
Microsoft Office Workshop
Advanced Microsoft Office Workshop
Graphic Design 1
Mechanical Drawing (w/ AutoCAD LT 98)
Architectural Drawing (w/ AutoCAD LT 98)
C++ Computer Programming
EXPERIENCE
2003 2004 Computer Learning Network Mechanicsburg, PA
Dismantling computers and reassembling them
Creating partitions and dual boots
Installing DOS – Xp onto computers
PC Troubleshooting Skills
Drive Image / Ghosting Software
Setting up and maintaining Networks
Active Desktop, ISA Server and Exchange Server Experience
2003 Present Wal Mart
Hanover, Pa
•Assisting Customers with computer selection
•Answering customer calls about computers
•Assembling Bikes, Swingsets, Snowblowers
•Fixing Co workers computer
SPECIAL SKILLS / INTERESTS AND ABILITIES
Possess a great knowledge of computers. Have excellent written and verbal
communication skills. Get along well with others. Pulls own weight in team
projects. Excellent team member. Excellent attendance record. Trustworthy and
determined.
CERTIFICATIONS / AWARDS
A+ Certified. Certified in Microsoft Word Xp. Preparing for Net+.
QUALIFICATIONS
Takes time to listen and understand others. Great in an independent or team environment.
Always on time and prepared. Great organizational skills.
REFERENCES Professional/Technical David Emory CLN Instructor 717-***-****
Current Supervisor Nick Cellucci Wal Mart Store Manager 717-***-****