Manager Supply Chain

Michael J Truran

*** * ****** *****, *'Fallon, Il 62269

p: 618-***-****

c: 618-***-****

********@******.***

OBJECTIVE To obtain a position utilizing my managerial skills, and knowledge in

supply chain management while expanding on my professional and personal

experience.

PROFESSIONAL OPERATIONS MANAGER, (January 1993 - Present)

EXPERIENCE United Parcel Service (Belleville, Il) (Corporate HQ Atlanta, GA)

United Parcel Service is the world's largest package delivery company

and a global leader in supply chain and freight services. UPS serves

more than 200 countries and territories worldwide.

As Operations Manager, I am responsible for meeting operational

business requirements including safety, quality, and production goals;

managing the daily activities of package center operations including

meeting service commitments and improving center performance. Business

Managers, On Road Supervisors, Package Dispatch Supervisors, In-House

Supervisors, part-time Package Center Supervisors and support staff

report through my position. Additional responsibilities include the

following:

Demonstrate an understanding of the Balanced Scorecard and provide

regular performance reports to regional management.

Develop and execute operating plans that identify and secure resources

necessary to achieve business objectives.

Review monthly cost statements to ensure that the operational

expenditures are in line with budget plans.

Prioritize short and long range operational tasks to maximize

individual and operational performance.

Team with counterparts to trouble shoot system, operational, and

service inefficiencies and create new processes that facilitate

improved performance.

Effectively use and promote new technologies to foster daily process

improvement.

Drive human resource policies and principles to ensure the

implementation and maintenance of a Comprehensive Health and Safety

plan.

Monitor employee training and certifications to provide a safe and

proficient work environment.

Promote individual and group feedback, active support of safety

committees, and lead by example to raise health, safety, and compliance

awareness.

Oversee audits to ensure compliance with all company, local, state, and

federal guidelines.

Manage resources and people processes to ensure the day to day

administration and formal procedures are met.

Ensure direct and indirect reports have documented career goals and

detailed plans for achieving these goals to encourage personal and

professional growth and development.

Provide recommendations for employee compensation and performance

awards.

Install results oriented focus on internal and external customer

service and satisfaction.

Develop and maintain working relationships with Union officials to

promote positive labor relations.

Identify customer needs and build relationships to determine best

available solutions.

Sustain incremental revenues growth by pursuing volume-producing

merchandising at key accounts.

ADDITIONAL ASSIGNMENTS AND DUTIES, (March 1977 - January 1993)

United Parcel Service (Various, IL) (Corporate HQ Atlanta, GA)

Labor Relations Manager - Facilitate Contract Compliance Training,

prepare and present labor panel cases, foster positive labor

relationships and continually manages and develop others.

Industrial Engineering Operations Improvement Manager - Manage special

projects and deployment of new technologies and system enhancements to

ensure data integrity.

Work Measurement Manager - Analyze new technology to determine

utilization potential within all work areas. Design work measurement

applications tools and training materials to support development plans.

Corporate Trainer - Responsible for the presentation and accountability

of corporate training material. Utilize all necessary tools to

facilitate the desired learning environment for corporate school

attendees. Responsible for all cost control and budgeting for corporate

school training sites across the country.

Operations Supervisor - Manage overall operations ensuring timely and

efficient package processing; meeting safety, quality, and production

goals. Charged with maximizing operational performance, improving

efficiencies, and promoting individual and organizational development.

Account Executive - Accountable for achieving assigned sales goals;

generating profitable UPS revenue and growth through the development of

new business and retention of existing business within assigned

accounts and geographic areas. Analyze customers current supply chain

needs to create appropriate solutions and promptly respond to customer

requests.

EDUCATION BACHELOR OF ARTS, BUSINESS ADMINISTRATION

Barrington University, Mobile, AL (1999)

COMPUTER Proficient in MS Office (Excel, Outlook, Powerpoint, Publisher and

SKILLS Word) and Adobe applications.

TRAINING Payroll Tools, EAP and Work Life Balance, Revenue and Cost analysis,

SKILLS Injury Prevention programs, Non Union Status retention, ADA procedures,

TSA accountability, Drug and Alcohol awareness, Employee Safety

training, Vehicle Safety training, Hazardous Material and Compliance

training, DOT Hours of Service, Workplace Violence and Prevention

training, Avoiding Workplace Harassment certification, Professional

Relationship certification, Group Coaching and Development training,

Professional Facilitator Workshop certification, Media Spokesperson

certification.

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