Technician Sql Server
Resume:
Steven Bailey
Madison, AL. **757
**************@*********.*** H: 256-***-****/ C: 256-***-****
Entry-level IT professional with strong academic background
ACHIEVEMENTS, SKILLS, AND ABILITIES
• Proven ability to diagnose, troubleshoot, and resolve technical problems.
• Quick learner with strong working knowledge of software, hardware, networking, operating
systems, and security applications
• Outstanding communication skills; demonstrated background working well with students and co-
workers in one-on-one and group settings.
• Superior analytical and problem-solving abilities, with track record of improving operations.
EDUCATION
ITT Technical Institute
BS in Information Security Systems, March 2011
TECHNICAL QUALIFICATIONS
Windows 2000/ME/XP/Vista, Windows Server 2003, Linux Red
Operating Systems:
Hat, Unix
MS Office 2003/XP/2007, SQL Server, VB.Net, Visio
Software Applications:
LAN,WAN, TCP/IP
Networking:
PROFESSIONAL EXPERIENCE
1998-2007
US Army
Help Desk Technician
• Operate as service point-of-contact for help-desk, helping to diagnose, troubleshoot, repair
computer systems and peripheral issues.
• Assisted in programming operating system from Windows 2000 to XP for 35 workstations.
• Provide daily technical support for e-mail, network, connectivity, telecommunications, peripheral
equipment, and system maintenance. Set up computers and install software.
• Provided daily management of logistics database and maintenance of said systems.
3/2008-11/2008
GDH Consulting
Help Desk Support/Computer Technician
• Provided IT support to large corporation.
• Troubleshooting servers and computer systems, POS systems, RF scanning equipment.
•Basic services ranging from cabling and installation of new systems.
P&H/ Morris Material Handling 11/2008- Present
• Troubleshoot computerized controls for overhead crane systems.
• Repair computer boards associated with crane controls.
• Installed controls to include wireless capability for use in troubleshooting and repair.
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