Customer Service Sales Manager

DAVID E. SPRAGGS

*** ***** **** ***** ( Paducah, KY 42001 ( 270-***-****

Email : ********@*****.***

CAREER HIGHLIGHTS

. Over 23 years of combined experience in public relations, management, and

sales.

. Built strong business rapport and community relationships throughout

Kentucky.

. Exceptional communicator with dynamic interpersonal skills to address

diverse audiences.

. Supervised and trained personnel in marketing, merchandising, and

customer service.

. Managed over 75 accounts ranging in value from $1,000 - $50,000 for a

national company.

. Proven ability to succeed and achieve outstanding results at various

organizational levels.

EMPLOYMENT EXPERIENCE

Account Executive - Ameresco, Inc., Louisville, KY 2008 - 2009

. Represented the nations largest independent energy solutions company in

Kentucky.

. Successfully targeted and contacted key decision makers and developed

positive relationships to secure the sale of Ameresco offerings.

. Developed thorough knowledge of energy industry, trends and issues to

ensure full discovery and understanding of customer's primary business

goals, operations, challenges and requirements.

West Kentucky District Director - Office of the Governor, Frankfort, KY

2004 - 2008

. Represented the Governor and implemented his community outreach program

in West KY.

. Built and maintained valued relationships with local officials and

community leaders.

. Maintained regular office hours enabling constituents to communicate

issues and concerns.

. Prepared and submitted weekly reports to the Governor highlighting

significant activities.

. Recommended and advanced events visits for the Governor's attendance.

Regional Director, The College Partnership, Denver, CO

2003 - 2004

. Recruited and trained college enrollment counselors in effective

marketing techniques.

. Presented college planning workshops which involved six presentations per

weekend.

. Instructed counselors in Federal Trade Commission compliance guidelines,

ethical standards, and professionalism.

Community Advocate, Hickman County Health Council, Clinton, KY

2002 - 2003

. Launched a health system awareness campaign for the Hickman County Health

Council.

. Recruited health council members to develop, fund, and sustain a county

health plan.

. Facilitated meetings with government officials and citizens to

collaborate initiatives.

. Orchestrated community awareness program through media and public

speaking events.

District Sales Manager, CBK Ltd, Union City, TN

2001 - 2002

. Successfully managed and increased accounts profitability for a national

import wholesaler.

. Proved a consistent performer as evidenced by revitalization of over 20

inactive accounts.

. Negotiated and obtained collections for payment on past due account

balances.

. Used refined salesmanship skills to open new wholesale accounts.

Sales Manager, Five Seasons Mens Shop, Union City, TN

1987 - 2001

. Traveled to major US cities to purchase merchandise for an upscale retail

store.

. Negotiated contract terms, purchase prices, delivery dates, and payments

with suppliers.

. Supervised 4 - 5 employees in store operations and delivering genuine

customer service.

Pg 2. David Spraggs resume continued:

EDUCATION

. Business and Paralegal Studies, Brannon Business Institute, Paducah, KY

. Diploma, Hickman County High School, Clinton, KY Proficient in Microsoft

Word, Excel and Outlook

. Proficient in Microsoft Word, Excel and Outlook

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