Manager Customer Service

JOHN STEVEN BAKER

**** ***** **.

BELLFLOWER, CA 90706

562-***-**** Home 562-***-**** Cell Phone

**********@***.***

OBJECTIVE

To obtain a Logistics and/or Operations Manager

position at a stable company

that will afford me the opportunity to utilize my

previous work experience as well as

expand my knowledge in said field.

SUMMARY OF QUALIFICATIONS

Pre-load Service Manager (Fed Ex Ground)

Outbound Service Manager (Fed Ex Ground)

Branch Manager (Universal Mail Delivery Service)

Driver (United Parcel Service)

Accounts Payable (United Parcel Service)

Accounts Receivable (United Parcel Service)

Credit Department (United Parcel Service)

WORK EXPERIENCE

12/05-10/09 FED EX Ground, Carson, CA

Service Manager, Preload Service Manager, Outbound

Service Manager

7/90-03/05 Universal Mail Delivery Service, Van

Nuys, CA

Branch Manager

Supervision of all employees,

coverage for all shifts.

Hiring and termination of employees.

Maintained attendance records of all

employees.

Kept track of hours and mileage.

Resolved all customer service issues.

Observed maintenance of all vans,

trucks.

06/79-05/90 United Parcel Service/UPS, Cerritos,

CA

Accounting Department, Credit

Department, Driver

EDUCATION

1975-1978, California State University, Long

Beach

Bachelor of Arts Degree,

Recreation

EXTRACURRICULAR ACTIVITIES

Volunteer, Greater Bellflower Little League, 1991-

2009

Coach, Manager, Board Member, League President

(2002-current)

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate