Management Project

MARTY MARCUS

**** ***** ****** #*** • Lynnfield, Massachusetts 01940

*****@*********.*** • 781-***-****

EXECUTIVE IT MANAGEMENT

Solution Development Project Planning/Management Business Process Engineering

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Accomplished, visionary senior IT leader with extensive experience providing innovative solutions to complex

technological challenges. Develop, execute, and manage complete information technology strategies,

policies, and protocols. Adept at seamlessly planning for and leading change while mitigating risk to the

organization. Proven track record of success in the development or selection of perfect-fit tools to solve

mission-critical business and information management issues; skillfully implement business solutions,

orchestrating all efforts with business unit leaders to ensure stakeholder representation, satisfaction of

business requirements, and operational continuity.

CORE COMPETENCIES

Strategic Planning & Implementation Cost Control & Budget Administration

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Software Development Lifecycle (SDLC) Systems Needs & Requirement Analysis

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Infrastructure Planning & Administration Application Development / Workflow Design

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Risk / Change Management & Mitigation Vendor Negotiation & Contract Management

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Client, Stakeholder, & End-User Relations Team Building & Project Leadership

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PROFESSIONAL EXPERIENCE

MARTIN MARCUS CONSULTING, INC. Lynnfield, MA 2005 to Present

Engage clients nationwide to provide expert consultation and leadership, performing project management,

strategic evaluation, IT infrastructure and architecture recommendations, and IT planning, budgeting, and

organizational support.

Senior Consultant

Spearhead business strategy, planning, and management; acquire high-profile clients and collaborate with

senior organizational executives to identify business challenges and objectives, developing innovative

solutions in alignment with short- and long-range corporate goals and leading best-practice solution delivery.

Build reputation for accurate project scope estimation, flawless client engagement, and on-time delivery.

Key Projects:

Laidlaw Educational Services: Managed projects to develop / implement multiple business solutions.

Implemented electronic payment card (P-card) and electronic order to pay systems for

use by 1300 employees in 500 North American locations; planned and managed project,

leading teams comprised of internal and vendor project staff.

Managed initiative to equip school buses with GPS devices for rapid vehicle location,

tracking, and accurate mileage reporting; led internal and vendor team across device

manufacturing, application development, mapping software implementation, and

wireless-enabling of solution.

Additional engagements include evaluation / recommendation and vendor negotiation for data mining

tools meeting client requirements, development of in-source / outsource strategies, consultation on

ongoing IT strategy and budget planning, and joint application development (JAD) consulting for

development projects.

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MARTY MARCUS • Page 2

DATA2LOGISTICS Randolph, MA 2002 to 2004

Assumed responsibility for IT development and support function spanning 7 locations and 3 data centers for

$10B freight payment and logistics organization serving Fortune 1000 clients.

Chief Information Officer (CIO)

Held responsibility for $15M in technology management and development, managing existing infrastructure,

new initiatives, and operational policies / procedures, as well as IT team of 70+; partnered with business

process owners and executive team to ensure technological support for key business initiatives. Managed

complex IT and business integration challenges related to ongoing corporate acquisitions, overseeing support

and integration of disparate IT environments in geographically separated locations, processing 120M+ annual

transactions. Selected, negotiated with, and managed service and technology vendors and consultants.

Staffed and manage IT teams in all locations, providing comprehensive resource planning and allocation.

Key Achievements:

Leveraged collaborative, consultative talents to forge a strategic vision and plan for unified IT

architecture and infrastructure supporting existing and future-focused business requirements.

Directed $7M consolidation, migration, and reengineering effort, transitioning 3 environments into a

single, scalable, Web-based platform projected to save $2M annually for rapid ROI; ensured ongoing

operational continuity and service delivery through impeccable change management practices.

Created IT policy / procedure framework to standardize operations and service.

Planned and launched a customer-focused, 24 / 7 Help Desk function supporting standard and

customized customer processes.

Introduced B2B Web portal allowing customer access to payment transaction data, as well as account

management, reporting, invoicing processing, and bill reconciliation functionality.

Drove 10% annual savings in annual budget to reduce vendor product and service costs by $1.5M.

WASHINGTON MUTUAL HOME LOANS Vernon Hills, IL 1999 to 2001

Directed $9M in annual IT activities supporting an array of mission-critical operations and initiatives for

leading, $200B mortgage provider.

Vice President & Director of Strategic Systems

Developed strategy and managed operations for Web-based application development, mainframe and client /

server-based production system support, data and database administration, and key project efforts

supporting sales channels, e-commerce, retail loans, securities operations, and general and administrative

(G&A) functions; oversaw IT team of 40 and forged internal transition from service / support to enterprise-

level solution development. Performed scope control, change management, and risk mitigation to ensure the

highest caliber of solution development. Managed application architecture and software development

lifecycle from requirements analysis to delivery, directing and approving each project phase and

communicating with executive stakeholders to ensure consistent alignment with needs. Leader in disaster

recover / continuity planning.

Key Achievements:

Pioneered e-commerce strategic plan, performing cradle-to-grave planning across technology

architecture, capital investment, product development roadmap, and technical / administrative

integration; implemented n-tier, thin-client, scalable Internet and Intranet solutions capable of

supporting internal development and commercial off-the-shelf (COTS) systems.

Instrumental in the success of 3 separate corporate acquisitions, directing channel and portfolio

integration activities within the Correspondent channel.

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MARTY MARCUS • Page 3

Spearheaded launch of first customer-facing Web application, offering loan pricing, application, and

locking features and interfacing with backend processing systems; rapidly became prominent business

channel generating 40% of new business and realizing a 25% reduction in overall loan processing costs.

WHEELS, INC. Des Plaines, IL 1993 to 1999

Oversaw application development for $1B+, international automotive leasing provider, spearheading

reengineering of all legacy mainframe systems to client / server architecture

Director of Application Development

Led team of 25 in systems development, playing key role in 3-year initiative to convert existing applications

to 3-tiered, client / server model toward establishing substantial advantage over industry competitors.

Forged short- and long-range IT strategy, directed architecture planning and technology acquisition, and held

responsibility for end-to-end infrastructure integration. Developed strategy for migration of infrastructure

from mainframe to client / server and Web-based technologies.

Key Achievements:

Delivered a $1M annual savings through new IT architecture implementation; launched solutions for

vehicle purchasing, vehicle remarketing, and customer relationship management (CRM) functions.

Led staffing, organization, and training in alignment with new IT architecture requirements, as well

as spearheaded establishment of quality management practices, IT management standards,

performance metric reporting.

Contributed extensively to business development efforts through participation in pre-sales activities

including scope analysis, demonstration configuration, and sales presentations.

Initially joined Wheels, Inc., as consultant, responsible for managing a cellular solution initiative.

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Additional experience as Director of IT, Applications & Infrastructure with GE Capital Fleet Services (Eden

Prairie, MN) and Senior Analyst / Programmer with Rath & Strong Systems Products (Dallas, TX).

EDUCATION AND CREDENTIALS

Bachelor of Arts in Political Science • SALEM STATE COLLEGE Salem, MA

Computer Programming Certificate • CONTROL DATA INSTITUTE Burlington, MA

Professional Development: Project Management for IT Managers • Finance for Non-Financial Managers

SELECTED TECHNICAL PROFICIENCY

Platforms: Windows, UNIX, Linux, IBM Mainframe, AS 400, Oracle, MS SQL Server, DB2

Languages: C / C++, .NET, Visual Basic, J2EE, JSP, ASP, IIS, HTML, RPGII, PowerBuilder, COBOL,

Tools: IBM Websphere, Crystal Reports, Sterling EDI, JDE, Business Objects, Brio, Xign, MS Office Suite (Word,

Excel, Access, PowerPoint, Outlook), MS Project, Visio

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