Project Manager Customer Service

John W. Glenn, LEED AP

**** ********* ● Midland, Texas 79705 ● 682-***-**** ● ****.******@*****.***

OBJECTIVE: SENIOR CONSTRUCTION MANAGER

Equipped with 20 years of progressively responsible experience spanning all facets in the construction industry from field

supervision; to planning, leading, and coordinating, all activities associated with the overall execution of a construction

project to minimize risk and maximize return. Possesses a track record of meeting challenges and completing tough

assignments with little to no assistance. Have proven talents in making sound judgments under pressure to prevent cost

overruns. Excels in supervising staff and leading teams to address and resolve problems. Additional areas of expertise

include:

Owner Relations Subcontractor relations Microsoft Projects

Owner Billings and Receipts Subcontractor Billing Approval Microsoft Excel

Construction Documentation Working Under Pressure Microsoft PowerPoint

Meeting Owner Deadlines Review Plans and Specifications Primavera Software

Written Correspondence Scheduling

Professional Presentations

Cost reporting and accounting Computer Savvy

Microsoft Word

Take-offs and Estimating RS Means Construction Pricing

Viewpoint

CAREER TRACK

EMJ CORPORATION 1999-2009

Senior Project Manager (2006-2009)

Participated in conceptual development of construction project with Preconstruction and Estimating departments; oversaw

organization, scheduling, implementation of projects to achieve common goals of project team. Reported directly to Senior

VP of Construction, and interfaced with owners, architects, engineers to ensure project completion. Additional duties

included:

• New employee orientation and overall development of EMJ Corporation training objectives.

• Worked on the development of Project Engineers and Superintendents

• In addition managed up to four Lowe’s projects at a time during these three years.

Project Manager (1999-2006)

Became a trusted member of the Lowe’s Companies, Inc. team; turned over 37 Lowe’s Home

Improvement Warehouses on time and within budget here are a few success stories:

• Lowe’s of East Fort Worth, TX; $9,543,800-175,000sf: A structural steel tilt wall structure, with a thirty foot

high retaining wall next to a creek.

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• Lowe’s of N. Central Houston, TX; $7,385,025-135,700sf: A structural steel and masonry structure, with an

existing street running through the middle of the building that was to be abandoned.

• Lowe’s of Riverdale, UT; $8,548,000-157,000sf: A structural steel and masonry structure, this project had a

building pad that had to be surcharged for eight weeks.

• Lowe’s of Palestine, TX; $7,540,000-137,843sf: A structural steel tilt wall structure, with a thirty eight foot high

retaining wall within forty-five feet of the structure.

Other projects turned over with much success and challenges:

• Covenant Transport, Hutchins, TX; $5,268,148-30,240sf: This project had a major AT&T transmission cable

running through the site.

• Panama City Retail Center, Panama City, FL; $3,450,900-64,000sf: A new construction project consisting of a

Retail Shopping Center with a Bed Bath and Beyond and Ross. The project was turned over on time within a 106

day schedule to avoid a $150,000.00 penalty for late turnover.

FURR’S SUPERMARKETS, INC 1994-1999

Project Manager (1994-1999)

Participated in the overall project scheduling and delivery of Supermarkets to ensure a timely completion for Grand

Opening. Worked directly with Architects and Engineers to review plans and make necessary decisions to solve problems.

Worked on renovations of existing stores in addition to new construction projects. Additional duties included:

• Helped with design and developments of individual departments in the supermarket, examples include design of

the bakery, deli, video, customer service, meat market, etc.

• Ensured the General Contractor stayed on schedule and worked with subcontractors along with the General

Contractor to solve problems.

• Worked directly with Store Management and District Managers, reducing sales loss during renovations. This

included customer service as well as keeping the store clean and neat during the remodel.

EDUCAT ION

Bachelors of Science in Construction Science

Kansas State University-College of Engineering and Construction Science

TRAINING/CERTIFICATIONS

LEED AP

10 Hour OSHA Certified

CPR & First Aid Certified

Lowe’s Storm Water Certified

Previously Class II – Asbestos Certified for the State of Kansas Health Department

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