Christopher W. Outlaw
*** ******* **** ( Vicksburg, MS, 39180
601-***-**** ( *****.******@*****.****.***
Systems Administrator / CONSULTANT: DOD, Classified Information Systems
Seasoned Systems Technology Specialist and Consultant with 6+ years of
experience fueling productivity and managing cutting edge network centers
by spearheading multiple high profile Information Systems projects in
corporate and battlefield environments with a "Think on your Feet" fast
paced attitude.
. Impact the security, sustainability, and performance of enterprise
applications and systems through expert orchestration of strategic
security policies, extensive maintenance procedures and future technology
research.
. Equipped with a strong portfolio of successes contributing to Network
Operation Centers effectiveness and availability.
. Implement advanced analytical and problem-solving skills to identify and
effectively address business, operational, and technical needs of
clients.
. Direct hands on experience in several Middle Eastern environments:
Afghanistan, Oman, Bahrain, Qatar
. Career Notes: Currently deployed to Afghanistan and possess an Active
Secret Security Clearance
Disaster Recovery ( Windows Server 2003 ( Combat Communications ( Citrix
Suites ( Security Policy Analysis ( Enterprise Server Administration (
Exchange 2003 ( Technical Liaison ( Microsoft Exchange 2003 ( Report
Writing ( Iron Port Gateways ( Application Development ( End User Support
PROFESSIONAL EXPERIENCE
Senior Systems Administrator / USACE / Kabul, AFG ( 2009-Present
Systems Administrator III, USACE / BITS ( 2006-2009
Lead Special Projects Systems Administrator, Horne LLP ( 2005-2006
Air Force Network Ops Center / Manager, U.S. Air Force ( 2003-2005
Information Systems Management Roles:
U.S Corp of Engineers / BITS, Vicksburg, Mississippi / Kabul, AFG ( 2006-
Current
Systems Administrator III, Exchange / Active Directory Systems Engineer:
Established and cultivated key relationships with local site information
managers and functional systems administrators. Acted as key liaison
between the CEEIS / Windows Systems Team and 24 district information
managers. Proactively maintained USACE systems by ensuring that all were
IAVA compliant and security procedures were adhered to.
. Manage Forest level USACE Active Directory on NIPR and SIPR Networks
and 280 site Domain Controllers
. Led a team tasked to stand-up new Area Engineering Offices throughout
Afghanistan
. Installed VSAT I-Direct NetModems, performed Peek-Pull calibrations
with VSAT engineers at the teleports
. Responsible for DHCP scope authorization and management for the AED
Afghanistan district
. Implements IAVA patches and modifies system and OS configurations to
meet IA guidance and DISA STIGS
. Resolved complex PKI CAC authentication problems for Afghanistan and
Iraq customers utilizing satellite links
. Resolved mail problems daily with other external agencies and within
USACE ensuring timely delivery to recipients
. Created and configured Group Policy Objects and linked to appropriate
containers for new ACE-IT pc refresh
. Worked to resolve inbound spam problems on Iron Port Gateway
appliances and filter issues with valid e-mail.
. Configure and administer all servers with an aspect on Citrix and
Microsoft platforms.
. Focal point for Microsoft SharePoint administrative task and
configuration changes to Corp of Engineers Portal
. Provide analytical support to the USACE Central Processing Center
consisting of 180 multi platform servers and USACE proprietary
applications.
. Monitored and managed 65 Citrix servers and the Citrix Data Store
ensuring peak performance.
. Provides Systems Administration of a Windows/Citrix MetaFrame farm of
servers used to deploy various contracting, financial, and real-estate
applications used by Corps employees worldwide.
. Install, upgrade, maintain, and administer the multi-server environment
using Citrix thin-client technology in a Windows domain environment.
. Troubleshot and resolved complex problems and challenges with Active
Directory replication over slow link VSAT connections
Horne LLP, Jackson, Mississippi ( 2005-2006
Special Projects System Administrator: Project Manger and Information
Technology Liaison for the 280 million dollar
Hurricane Katrina Public Assistance Program Contract. I was the center
piece of communication between FEMA / MEMA
and private contractors Horne LLP and Baker Donnellson regarding all
aspects of Information Systems.
. Configured Network Operations Center to serve the Hurricane Katrina
Public Assistance Program
. Developed and collaborated MEMA SharePoint portal that served
critical documents and tasks to PA officers
. Created a secure multi-user Frame Relay VPN network in Biloxi, MS that
connected all users to NOC in Jackson
. Stood up 6 more additional office networks across the State to assist
the public in a expedient manner
. Managed a 24 terabyte Left Hand SAN that housed over 1.2 million state
and federal documents related to disaster
. Spearheaded a digital document delivery initiative utilizing SQL and
Highland Front End UI so federal officials and public officials could
retrieve information from the web securely.
. Supervised all configuration management procedures and changes made
to the infrastructure architecture
U.S. Air Force, World Wide ( 1997-2005
Systems Administrator / Supervisor: Played a pivotal role in the rollout of
Microsoft XP Professional to more than 6,000 workstations and Windows
Server 2003 to more than 200 Servers. Lead a team initiative to create and
administer a Blackberry Exchange system for high ranking Air Force
Executive officers. Directly responsible for managing all security patches
and updates from the AFNOSC were applied in expedient manner.
. Identified problems, restored to service and updated AFSCN's UNIX (Sun
Systems, IBM) based systems
. Worked Directly with Air Force Network Operations Security Center on
multiple deployment projects and ensured that deployed field units had
100% availability to network assets.
. Ensured that DNS servers and zones were updated correctly and accurately
and responsible for monitoring Blue Coat proxy servers
. Efficiently planned and administered 6,000-user Wide Area Network
consisting of approximately 300 Microsoft servers, file servers and
storage area network servers.
. Functioned as Lead Administrator for Blackberry Wireless Data
Exchange Server initiative
. Controlled and managed network IP address space, Domain Name System,
Network Directory
Information Technology Projects (2003-Present):
U.S CORP OF ENGINEERS, IRONPORT EMAIL GATEWAYS (2006-Present)
Installed and configured new inbound mail gateway for the US Corp of
Engineers
. Optimized mail flow into the Corp of Engineers ensuring more than 1
million emails a day were sent quickly and safely
. Utilized SBRS, Spam Quarantines, Content Filtering, Anti-Virus to
secure mail servers inside the USACE network
U.S CORP OF ENGINEERS, CITRIX PRESENTATION SERVER 4.5 FARM (2006-Present)
Chosen to stand up a Production Citrix PS 4.5 farm consisting 60 HP BL460G1
blade servers. .
. Elevated the performance of enterprise USACE applications by migrating
Citrix farm to a modern Presentation 4.5 platform
. Ensured USACE business capabilities were 100% available during the Citrix
server migration from Citrix XPe to 4.5.
U.S CORP OF ENGINEERS, BUSINESS OBJECTS DATA WAREHOUSE DEVELOPMENT (2006-
Present)
Configured and managed a Business Objects web portal delivering dashboards
and reports to key executive decision makers in the Corp of Engineers.
. Collaborated with Data Base Administrators and Linux Developers to
establish a robust data warehouse that delivers real time data and
statistics from multiple interagency databases utilizing scalable Neteeza
appliances hosted and delivered on Windows and Solaris platforms
HORNE LLP, FEDERAL DIGITAL DOCUMENT MANAGEMENT AND NETWORK MANAGEMENT (2005-
2006)
Tackled a short notice tasking to have all paper copy federal Public
Assistance applications and supporting documents in a digital and OCR SQL
database that could be searched by specific fields via a secure web
interface with Active Directory authentication.
. Optimized productivity and operational quality by ensuring that strict
policies/procedures were followed during the development stage of the
Data Warehouse and Web UI Front End.
U.S. AIR FORCE, Upgrade of 6000 workstations and 200 servers (1997-2005)
Played an instrumental role in the large task of upgrading 6000 client
machine operating systems and 200 Windows servers.
. Coordinated the massive rollout project with 30+ workgroup managers and
completed 2 months ahead of schedule.
EDUCATION/AFFILIATIONS
Information Systems Technologies, CCAF, Montgomery, Alabama 2004-2005
Communications Systems Specialist School, Keesler AFB, Mississippi, 2004
Non-Commissioned Officer Academy, Keesler AFB, Mississippi, 2003
Airmen Leadership School, Little Rock AFB, 2002
Hinds Community College, Raymond, MS 1996