Administrative Assistant Software Engineer

Colleen Fallaw

**** ********* **. 217-***-****

Champaign, IL 61821 *******@********.***

OBJECTIVE:

Entry level software development position

EDUCATION:

Bachelor of Science in Computer Science, University of Illinois, Springfield, IL GPA: 3.93 (12/2009)

Coursework: Java, SQL, Prolog, Databases, Usability Engineering, Artificial Intelligence, Software Engineering

Associate in Science, Parkland College, Champaign, IL GPA: 4.0 (5/2008)

Coursework: C++, Java, Object Oriented Design

Associate of Science in Theology Ambassador College, Pasadena, CA (5/1989)

Concentration: Communications

PROJECTS:

Independent Study of HTML and CSS 1/2010 to Present

Database/ SQLite Tutoring 6/2009 – 12/2009

Holly Wilper, Senior Software Engineer, Intel Corporation

Champaign, IL

Tutored an experienced programmer making first foray into databases.

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Researched and taught use of SQLite in C++ by discussion and sample programs.

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Fish Tank Simulation 8/2009 – 12/2009

UIS Software Engineering

With a small team, further developed a fish tank simulation previously designed at Parkland College.

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Developed UML class diagrams showing baseline design and proposed new design with increased

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modularity.

• Participated in writing the core interfaces and abstract classes.

• Implemented the main fish tank model design in Java.

• Wrote JUnit tests for non GUI and non emergent requirements.

Electronic Yahtzee 6/2009 8/2009

UIS Usability Engineering

With a partner, developed a Java application that simulates the dice game Yahtzee.

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Developed and administered field tests to evaluate usability of our program.

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Iterated user interface design based on feedback.

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TECHNOLOGY EXPERIENCE:

IT Support Specialist 3/2000 10/2001

McKinsey & Company (first six months through RHI agency)

Atlanta, GA

Selected and implemented call tracking and inventory systems by DK Systems Inc., using Sybase.

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Imported and updated data, using SQL along with the DKHelp Desk and DKInventory tools.

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Provided comprehensive technical support to consulting professionals and support staff.

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Help Desk Analyst 9/1999 2/2000

Atlanta Casualty, through TEKsystems

Atlanta, GA

Provided end user technical support to users of proprietary automobile insurance software.

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Documented software bugs as discovered by end users.

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Help Desk and Desktop Support Specialist 1/1998 8/1999

MMI Companies, Inc. through RHI Consulting

Chicago, IL

Worked as part of a team to support users worldwide by telephone.

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Provided on site desktop support to local employees.

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Supported environment included NetWare, Windows NT, Lotus Notes, and AS/400.

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Help Desk Support Specialist 5/1997 9/1997

Moore Business Forms through Manpower

Chicago, IL

Provided first level technical support, as part of a team, to 5,000 business users nationwide in a

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client/server and mainframe environment.

OTHER EMPLOYMENT EXPERIENCE

Administrative Assistant ACI (AT&T) 1996 1997

1995 1996

Legal Secretary Law Office of Christine Gara

Document Processor – Amway Corporate 1994 1995

1993 1994

Administrative Assistant Citicorp

Administrative Assistant – USC School of Medicine 1990 1993

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