Louis G. Panza
Oswego, IL *****
*******@*****.***
EMPLOYMENT HISTORY
SR. PROJECT MANAGER
NATIONAL DATA SERVICES/ST. CHARLES, IL
AUGUST, 2008 - AUGUST, 2009
Responsible for coordinating and managing execution and delivery of daily
critical check mail programs for financial services, insurance,
transportation and energy sector national clients.
Responsible for coordinating and managing execution and delivery of Federal
income tax statement (forms W-2, 1099 & 1098) compliant programs for
national clients.
Responsibilities include creating, coordinating and overseeing campaign
project schedules/matrixes, print production/purchasing, project/production
job-ticket creation, IS data processing, lettershop production (laser & ink-
jet printing, bindery, insertion & sortation), and mailing via USPS
compliant standards.
Responsible for managing, executing and acting as Client Services liaison
regarding project timelines/schedules/matrixes, response tracking,
inventory management, and billing of campaigns.
ACCOUNT EXECUTIVE
INKTEL DIRECT/ELK GROVE, IL
JUNE, 2008 - AUGUST, 2008
Responsible for coordinating and managing execution and delivery of
acquisition direct mail and fulfillment campaign programs for national
clients.
Responsible for coordinating and managing execution and delivery of
fulfillment campaigns for national Non-Profit Organization clients.
Responsibilities include creating, managing and overseeing campaign project
schedules/matrixes, project/production job-ticket creation, IS data
processing and mailing via USPS compliant standards.
Responsible for managing, executing and acting as client liaison regarding
project timelines/schedules/matrixes, inventory management, and billing of
campaigns.
SR. ACCOUNT MANAGER
RGC COMMUNICATIONS/ROSELLE, IL
AUGUST, 2007 - JUNE, 2008
Responsible for coordinating and managing execution and delivery of
monthly, quarterly and yearly financial statement mailing, direct mail and
fulfillment programs for national clients.
Responsible for coordinating and managing execution and delivery of
healthcare industry direct mail and fulfillment campaigns for national
clients.
Responsibilities include creating, managing and overseeing campaign project
schedules/matrixes, print production/purchasing, project/production job-
ticket creation, list management, IS data processing. DocuTech/iGen
proofing, lettershop production (laser & ink-jet printing, bindery,
insertion & sortation) and mailing via USPS compliant standards.
Responsible for managing, executing and acting as Client Relations liaison
regarding project timelines/schedules/matrixes, inventory management, and
billing of campaigns.
SR. ACCOUNT MANAGER/ACCOUNT COORDINATOR
TRIBUNE DIRECT MARKETING/NORTHLAKE, IL
FEBRUARY, 2005 - AUGUST, 2007
Responsible for coordinating and managing execution and delivery of direct
mail Solo and Shared Mail campaigns.
Responsibilities include creating, managing and overseeing campaign project
schedules/matrixes, print purchasing, project/production job-ticket
creation, list attainment, IS data processing (Group 1), Doc1/PrintNet
proofing, lettershop production (laser & ink-jet printing, bindery,
insertion & sortation) and mailing via USPS compliant standards.
Responsible for managing, executing and acting as client relations liaison
regarding budgeting, print creative, project timelines/schedules/matrixes,
inventory management, back-end response reporting, and billing of
campaigns.
CUSTOMER SERVICE MANAGER
BINNY'S BEVERAGE DEPOT/SCHAUMBURG, IL
OCTOBER, 2002 - AUGUST, 2004
Responsible for managing day to day operations of a liquor/wine retail
establishment for walk-in traffic and corporate accounts.
Responsible for daily reporting and tracking of store sales, accounting,
inventories, and payroll.
Responsible for assisting with vendor account management, special event
ordering and deliveries.
Responsible for conducting employee training, assisted with employee
interviews/performance reviews, and maintained attendance logs.
Responsible for wine and spirits recommendations for personal and business
events.
PROJECT COORDINATOR, DISTRIBUTION/ACCOUNT EXECUTIVE
ORBIS BROADCAST GROUP/CHICAGO, IL
MAY, 1999 - OCTOBER, 2002
Responsible for creating, coordinating and maintaining media project
traffic schedules, budgets, timelines and client/vendor databases for
distribution of broadcast video/radio/Internet news releases for clients,
senior management, and sales.
Responsible for managing, executing and acting as client liaison regarding
planning, contracting, creative, scheduling, researching, reporting,
budgeting and billing of broadcast, radio and Internet projects and
services.
Responsible for editing, proofing and distribution of public relations
press releases and media advisories.
Responsible for scheduling, researching and reporting of special projects
for clients and senior management.
Responsible for tracking and reporting of web-based projects for clients
and senior management.
Responsible for scheduling and traffic coordination of national and
international broadcast satellite feeds and live events
Assisted with interactive, multimedia, broadband, digital imaging and
video/audio streaming and web-based projects for company sales
presentations and clients.
CLIENT SERVICES SUPERVISOR /ACCOUNT EXECUTIVE
BURCH YELLOW PAGES, INC. / WESTMONT, IL
AUGUST, 1996 - MAY, 1999
Supervised and oversaw the development, implementation and coordination of
multi-million dollar Yellow Pages advertising programs for national
clients.
Responsible for supervising, training and assisting account managers and
sales staff in the creation and development of market research projects,
sales presentations and reports for management and clients.
Developed market strategies, presented advertising recommendations, oversaw
creation of art and placement of advertising for national clients.
Acted as liaison between clients and publishers to ensure proper placement
of advertising at most advantageous terms for clients.
Oversaw and coordinated the creation, launch and development of Internet
presence including web site and web based surveys for the company.
Supervised and oversaw the creation and design of marketing materials for
the company and clients.
Assisted in creating, tracking and reviewing marketing/advertising budgets
for the company and clients.
EDUCATION
Liberal Arts BA from Columbia College, 1994