MICHAEL FRIEDIN
*** ****** **** ? Upper Montclair, NJ 07043
Main: 862-***-**** ? Alternate: 973-***-**** ? ********@*****.***
SENIOR EXECUTIVE
MANAGING DIRECTOR / EXECUTIVE VICE PRESIDENT/ PRESIDENT
FOCUS
DIGITAL MEDIA / MARKETING / ADVERTISING / OPERATIONS / BUSINESS DEVELOPMENT
Astute and entrepreneurial agency general management with strategic
planning and tactical execution experience. Impacting on P&L synergies
through top line augmentation and bottom line finesse. Led businesses from
start-up to revenues of $25MM, and managing brand portfolios to $250MM+.
Proven cross-function and cross-industry marketing and technology
management skills. Adept at rapid assessment, streamlined development,
innovative problem solving and focused team leadership. Long track record
of success in client satisfaction.
?Experience in Healthcare, Media/Publishing, High Technology,
Financial Services, FMCG?
Areas of Expertise
Strategy, Vision & Mission Planning
Sales & Marketing Leadership
Profitability & Cost Analysis
Programs, Services & Products
Billing, Collections & Cash Management
Contract Negotiations & Strategic Alliances
Finance, Budgeting & Cost Management
Brand and Communications Strategy
Policy & Procedure Development
Corporate & Division Management
Human Resources Management
Team Building & Performance Improvement
Professional Experience
ABOUTFACE DIGITAL/SAMEPOINT New York, NY
Dec. 2009-Present
CONSULTANT
AboutFace Digital is a social media agency that provides strategic
planning, marketing and technology products and services. Samepoint is a
social media monitoring platform that allows businesses to listen and
engage for effective brand and customer relationship management through
real time analysis and reporting across all social media.
Sought to aid in business planning and practice development, penetration of
new markets, positioning and new business development. Lead charge on
organizational structure, funding/acquisition, networks, process flow and
advisory board.
TAFT AND PARTNERS/PHARMAPPROVE Princeton, NJ April
2009-Sept. 2009
CONSULTANT
Taft is a consultancy of media professionals serving healthcare, education
and not-for profit businesses. PharmApprove, a division of Taft, helps
pharmaceutical, biologic and biotech businesses with presentation planning
and delivery for FDA Advisory Committee hearings.
Charged with business planning and strategy. Emphasis on business
development; reorganization of both the media and healthcare practice
areas; highly differentiated positioning; messaging frameworks; staff
recruitment and development.
MICHAEL FRIEDIN ? Page 2 ? ********@*****.***
TAFT AND PARTNERS (continued) Princeton, NJ April
2009-Sept. 2009
Develop service line and critical strategies for media and health practice
that provide competitive advantage and go to market strength. Oversee
pipeline development with both existing and new clients:
. Healthcare: Developed firm position in preparation for FDA Advisory
Committee hearings
o Opportunistic in important, necessary, underdeveloped market
o Establish partnerships and synergistic collaborations with other
health communications businesses
o Designed communications "continuum" model that enables increased
revenue generation off primary offering
o Spearheaded build out of categorical expertise across
therapeutic class
o Identified, cultivated and brought to threshold potential
acquirer of PharmApprove
. Media: Built a model around digital consultancy, digital strategists
and proprietary tools that focus on bridging corporate/brand Marketing
and Information Technology
o Sourced partnership with 3rd party software vendor for platform
o Conceived and set strategy around one stop, multi-channel
product with ease of integration
NSCI GROUP, INC. Washington Crossing, PA
Oct. 2009-Present
CONSULTANT
NSCI Group is a global strategic healthcare company offering a complete
range of novel clinical, marketing, promotional and CME solutions.
Lead effort for Eli Lilly/ImClone Oncology. Focus on corporate rebrand,
portfolio and brand architecture, strategic communications and use of
digital media to create better outreach to KOL's, CRO's, clinical and
healthcare service providers.
DECISION COUNSEL Berkeley, CA
July 2006-Oct. 2008
Decision Counsel is a full-service strategic branding and interactive firm.
Founded in 2001, Decision Counsel is a privately held firm with clients
throughout the United States.
EXECUTIVE VICE PRESIDENT, GENERAL MANAGER
Sought to build from scratch east coast start up. Direct and oversee as
General Manager entire business with focus on strategy, creative, media and
technology. Partner and member of agency leadership team; recognized
nationally with total ownership of Boston and New York offices. Manage five
(5) direct reports (Vice Presidents and Directors) and support staff:
Operational Leadership
. Full accountability for P&L. Troubleshoot internal and external
issues.
. Initiated rigorous project management analysis that reversed trend in
unprofitable project to average 43% gross margin.
. Responsible for key investments in ever-evolving service offering
across traditional and emerging media.
. Forecast and monitor the financial growth and success of the agency.
This includes the preparation of short-term and long-range
departmental plans and budgets based on the corporate goals, growth
objectives and strategy.
. Collaborate with corporate leaders and general counsel to navigate
relevant legal issues.
Client and Business Development
. Responsible for client planning including format, reporting and
progress.
. Spearheaded new business pitches. Identified, created and sold new
business opportunities with existing clients.
. Responsible for proposals and client negotiations. Utilized experience
and network to generate revenue and continuous pipeline development.
. Serve as executive sponsor and nurture key foundation and high
potential client relationships; ensure that all key accounts have a
solid account plan in place to grow these accounts.
. Responsible for development of sales strategy, including targeting
East Coast key clients; led key new business development initiatives
and key role in selling work concepts.
MICHAEL FRIEDIN ? Page 3 ? ********@*****.***
.
DECISION COUNSEL (Continued) Berkeley, CA
July 2006-Oct. 2008
. Build lasting client relationships and evolve key client relationships
to more senior levels.
. Ensure that account teams are leading and bringing new ideas to the
client.
. Ensure high client satisfaction.
Work and Capabilities Development
. High-level consultant on competitive positioning and brand
communications.
. Initiated go to market strategies, marketing plan development,
competitive analysis and direction roadmaps.
. Crafted sustainable and defensible strategic positions for brands such
as Computerworld, Palm, SpineWave, Popular Science, Terumo Medical,
Align Communications, Spencer Trask, Visage Imaging and others.
. Accountable for leading and inspiring the office to deliver category
defining work that elevates our position in the client's and in the
industry's eyes.
. Monitor and evaluate the overall agency structure to ensure we are
positioned to meet deliverables for existing clients, accommodate new
business opportunities and adjust to changing industry needs/trends.
. Guide and direct teams in the development, production, and execution
of the agency's capabilities and services to ensure all services align
with the agency's vision, core competencies and financial goals.
Collaboration and Team Leadership
. Aggressively attract, market and recruit top talent
. Identified and developed strategic partnerships and alliances.
. Find synergies across Strategy group to strengthen our position with
clients and in the broader market.
. Orchestrate cross-functional teams to drive collaboration and achieve
strong client results.
. Champion positive change and a creative, collaborative work
environment.
. Ensure open and fluid communication and build community across Client
Engagement, Business Development and Strategy.
. Build and train the next generation of leaders in the agency.
. Outline the structure and staffing models for each department, and
identifying and fostering existing staff talent to ensure these
employees are leveraged effectively.
. Mentoring and coaching Discipline Leads and Client Partners on an
ongoing basis to identify personal career objectives, and provide them
with appropriate development opportunities based on their individual
needs, balanced with the business needs of the agency.
. Empower Directors & VP's to make effective decisions to ensure smooth
operations on their account teams.
. Mentor team and champion continuous improvement throughout the
organization.
FRIEDIN Montclair, NJ
1988-2004
A privately held, multi-disciplinary marketing and promotion company,
Friedin worked with clients throughout the United States, Latin America and
Europe.
CEO / PRESIDENT
Founded and built a robust diversified services business. Increased market
penetration and diversification that grew company 18% annually to multi-
million dollar revenues. Led entire organization, owned high-level strategy
and planning. Spearheaded diversification; introduced complementary service
lines around design and technology that produced significant return.
Managed five (5) direct reports and oversaw staff of 23:
Corporate/Operational
. Oversaw reorganization and restructuring from promotional product
focus to integrated services model
. Initiated all planning on and execution of multi-faceted business
development campaigns designed to improve gross revenue
. Created new revenue streams by integrating more service lines into
business, including breakthrough digital solutions in medical
education.
. Organized core business disciplines to significantly increase the
company's footprint and competitive advantage, resulting in increased
revenue
. Significantly reduced operational expenses by initiating an
outsourcing model
. Established operational excellence through rigorous project management
discipline
MICHAEL FRIEDIN ? Page 4 ? ********@*****.***
.
FRIEDIN (continued) Montclair, NJ
1988-2004
. Organized practice areas into expertise driven specialties in Life
Sciences, Financial Services, High Technology and Media
. Recruited and integrated top-performing teams in strategy, creative
and technology as well as partnerships with unique outsourced talent
and skill sets
Client and Business Development
. Crafted and negotiated proposals that landed anchor tenants, and
managed high-level relationships to ensure continued evolution with
clients such as Altria (Philip Morris), Citigroup, Pfizer, Cytec, IDG
and Pearson.
. Mentored and trained leaders in Client Services and Project
Management.
Marketing & Branding Leadership
. Directed execution across entire brand ecosystems, including brand
launches, repositioning, platform development, and end-end project
lifecycle deliverables.
. Led successful Healthcare launches and repositions including Xcytrin ,
Simplex P , Solar , MoniTorr
. Highly successful strategies and award winning campaigns for Marlboro,
Computerworld, Prodigy, Change Dynamics, Benchmark Hospitality and 12
Miles West.
GREY GROUP - GLOBAL ADVERTISING NETWORK New York, NY
1985-1988
Managed brands from $15M to $250M in annual expenditures. Increased market
penetration, diversification and targeted audience expansion.
ASSOCIATE GROUP HEAD
Provided direction on development of strong, innovative campaigns;
implemented cost, schedule and build time control systems, performed market
research and feasibility analysis and conducted management and training;
successes include:
. Implemented competitive audits for product driven accounts on audio,
video, microwave and mobile phone - Panasonic
. Providing definition and brand demographics for entire line of
business - Quaker State
. Crafted performance tire programs targeted to enthusiast car market -
BF Goodrich
. Increased understanding and demographic positioning with manufacturer-
non-durable goods, breakfasts products - Swift-Eckrich
. Oversaw and managed media and sponsorship for accounts with products
such as gloves/dishwashing - Playtex.
Education
Bachelor of Arts in Communications, University of Hartford - West Hartford,
CT