Quality Assurance Project

Summary of Qualifications

Skilled professional with over twenty years of industry experience working

on complex Engineering, IT, Marketing and Financial projects. Experienced

in requirements analysis and specification, software quality assurance,

project planning, resource estimation, cost analysis, process compliance

and testing. Experienced technical writer and with excellent communication

and presentation skills.

Work Experience

Synergistix, Inc.

12/07 - present

Business Systems Analyst

. Business Systems analyst supporting pharmaceutical life sciences

enterprise application.

. Identify functional needs of application features, and subsequently

determine the system requirements to meet the needs of the industry

users ensuring increased efficiency, improved integration between

front-end and back-end data warehouses and achievement of future

business objectives.

. Develop formal Business Requirements which include design

considerations, functional and technical scope, resource requirements,

cost analysis, risk assessment, performance requirements, security

analysis, test requirements, implementation time-lines, and use cases.

. Work with developers to translate business requirements to technical

designs.

. Work with senior staff and serve as a liaison to technical staff.

. Serve as a functional team lead during pre-implementation,

implementation, post implementation, interfaces, conversions,

application extensions, patches, patch testing and system upgrades.

. Assist end users to review and identify system/application errors vs.

end user error. Research problems and identify solution or work around

to facilitate business functionality to end users. Perform related

work as required.

. Identify post implementation processes for future application

enhancements to be addressed in future project phases.

. Involved in researching best practices in an effort to assist the

organization in achieving continual improvement and increased

productivity

Motorola, Inc.

03/01 - 12/07

Business Systems Analyst

* Defined baseline product requirements and design specifications for

existing and new business applications.

* Worked with customers, business team and development teams to analyze,

clarify and refine requirements. Logged and tracked deviations from

baseline during design, implementation and testing phases of product

development.

* Managed changes over entire project lifecycle. Assessed impacts of

change requests to development requirements and design. Managed

resources to facilitate changes to affected configuration items.

* Performed complete inspections of requirements and design

specifications, identified, logged and tracked all issues and risks to

closure.

* Tracked and ensured full requirements traceability throughout project

lifecycle, including: requirements, design, code development,

integration test and system test phases.

* Designed customer acceptance test cases and supported system test

organization.

Quality Engineer

* Responsible for oversight of IT projects, reviewing and analyzing

project plans, development requirements, design specifications,

communications plans, training plans and implementation guidelines.

* Developed and implemented the SEI-CMMI and ITIL life cycle policies

and processes.

* Defined quality goals and milestones for IT projects and conducted

internal software capability assessments for IT groups across all

company sectors/divisions.

* Performed organizational audits, oversight of project audits and

reported associated metrics to management.

* Member of SEPG steering committee. Designated key participant,

representing software quality interests in SEPG and project road map

planning sessions.

* Evaluated software subcontractors and managed assigned subcontractors.

* Performed oversight of ship acceptance activities on all IT projects.

TRW, Inc.

5/96 - 3/01

Software Quality Control

* Developed, implemented and improved the SEI-CMM life cycle processes

working through the SEPG to assess key process areas.

* Member of Technical Review Team and Configuration Control Board

responsible for reviewing software designs, requirements, business

impacts, and baseline schedules.

* Performed peer reviews, functional / technical verification and

validation of unit and system level test cases for new software

releases, database changes, and ad-hoc queries to the National

Biomedical Computer System (NBCS).

* Conducted assessments, reviews, and inspections of internal controls

within Configuration Management and Software Engineering groups in

accordance with FDA CFRs. Reported audit results and risk assessments

to management over project life cycle.

* Analyzed and identified installations requiring 510(k) Premarket

Evaluation Notification to the FDA.

* Conducted Production Readiness Review audits and made customer

presentations prior to system delivery.

* Co-developed the NBCS Metrics Plan.

Database Administrator

* Supported the Department of Energy (DOE) Progress Tracking System,

which tracked a 6 Billion-dollar budget for Environment Management

group.

* Developed, maintained and updated data validation, financial, and

conversion programs.

* Developed and delivered all major monthly and quarterly client

deliverables.

* Performed software and hardware problem troubleshooting for 13 field

offices and published system problem reports.

* Wrote software test cases and procedures to validate system software

enhancements and fixes.

* Developed policies, procedures and requirements for new software

releases and performed integration and system tests to ensure that

software requirements were satisfied.

* Developed all software process and testing documentation for the

entire software life cycle.

META, Inc.

8/94 - 5/96

Configuration Management

* Supported the DOE Waste Management Programmatic Environmental Impact

Study, examining the environmental impacts of managing radioactive and

hazardous wastes. Generated Administrative Record of the technical

decision making process.

* Tracked system architecture and development issues in accordance with

DOE CFRs.

* Identified relevant technical material to be maintained by the project

in the Administrative Record.

* Conducted internal assessments of the Administrative Record prior to

product delivery.

Independent Consultant

10/93 - 8/94

* Procured and installed a COTS package, SOFTDENT, for a large dental

practice. Managed the transfer of all patient, insurance, and billing

information, as well as tested for system validity and integrity.

Conducted training for all pertinent personnel in database functions

and maintenance

Systems, Maintenance & Technology, Inc

5/91 - 10-93

RPR Economic Consultants

11/89 - 4/91

Database Administrator

* Supported the DOE Nuclear Safety Division in an extensive records

management database project.

* Assessed and evaluated records, configuration management program

requirements, procedures, and processes and participated in the

development and implementation of these processes.

* Developed test cases and test procedures for searching, indexing,

batching, and scanning in the NS Information Center database.

* Managed system testing efforts to ensure that the system provided

quality assurance accountability and requirements traceability.

RPR Economic Consultants

9/87 - 11/89

Office Administrator

* Responsible for complete operational management of the company

executive offices.

* Implemented company and corporate procedures and policies.

* Responsible for the financial, personnel, logistical, and maintenance

support to the staff and the office environments. Generated marketing

requirements and presentations for strategy and demographics groups.

* Monitored and tracked these requirements and implementation strategies

for efficiency and compliance.

* Conducted research and analysis in support of marketing strategies and

formulated findings into published reports.

* Designed and developed a management database program for offices in

the tri-state area.

Jaeckel, Fleischman & Mugel

4/87 - 8/87

Barnes & Thornburg

6/86 - 3/87

Sughrue, Mion, Zinn, MacPeak & Seas

8/83 - 6/86

Schlesinger, Arkwright, Garvey & Fado

1/82 - 8/83

Legal Assistant

* Responsible for the administrative production, accountability, and

reporting status of environmental litigation activities.

* Interfaced with Congressional representatives in the Public Relations

environment.

* Responsible for the operations and maintenance of the Executive office

including management of the Environmental Legal Library.

* Assisted attorneys in tracking and maintaining status of large legal

docket inventory process with the U.S. Patent and Trademark Office.

* Assisted with administrative and legal interpretations and evaluations

for validity of inventions and patent duality.

* Monitored and maintained status for patent applications to assure

timely disposition for both U.S. and Foreign patents and to protect

the rights of the inventors.

Liberty Mutual Insurance Company

7/79 - 12/82

Claims Analyst

* Assisted management in monitoring work-related injury claims.

* Attended weekly medical conferences and initiated decisions affecting

claims.

* Responsible for follow-up reports at the medical conferences.

* Responsible for telephone accident reports for both automobile and

liability cases, procured all pertinent information to distribute to

claims representatives.

* Provided field adjusters with new assignments and status reports.

Education:

Associates Degree: UMUC, Montgomery College

Major: Computer Systems Management and Information Technology

Certifications:

Greenbelt

CSQE

CMMI

Tools and Programming Experience:

SQL 2008, XML, Microsoft Project, Power Point, Word, Visio, Excel, Oracle,

Test Director

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