Information Technology Technical Support

Technical Skills:

Operating Systems: Windows **/Me/XP/Vista/7, Apple, Novell

Programming Languages: C, C-script, C++, HTML, Python and JavaScript

Software: Photoshop, Windows Movie Maker, Adobe, Microsoft Office (Excel, Power Point,

Outlook, and Word), Corel Draw, & Raptor.

Experience:

Dish Network Jan 2009-May 2009

Alvin, TX

Job Title: Technical Support Representative

Assisted customers in getting Dish equipment working. Assured customer satisfaction and quality

in taking care of the issue at hand.

US Army 2006-2008

Fort Jackson, South Carolina-2007

Fort Gordon, Georgia-2007

Fort Lewis, Washington-2008

Job Title: Signal Support Systems Specialist

Troubleshooter and maintainer for computers in communications.

Networked and programmed computers.

Cross trained as a mechanic on large and small wheeled vehicles as well.

Dairy Queen 2006-2007

Whitewright, Texas

Worked as cook as well as a server and hostess/register.

Quickly picked up on each task handed to me under each position.

Education:

ITT Tech- College Park, Georgia

June 2009 to Present

Degree: Information Technology- Computer Network Systems (Associates Degree)

Received certificates in Network+, Security+, and A+ while serving in the US Army.

Took several classes towards Networking and Programming for further education.

Currently studying to take my CCNA.

Other Facts:

Learned HTML, C-script, and JavaScript by reading books.

Fast learner when it comes to programs on computers.

Can easily grasp information and tasks given to me.

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