Manager Management

Gabriel Abreu

*** *** ****** ********* **, *****

C- 201-***-**** H- 201-***-**** E-mail: ******@*********.***

Information Technology Executive with financial and operational experience

. I have shown constant positive results in operations positions.

Experienced in aligning technical solutions with corporate objectives;

noted for my business acumen and innovative cost reductions. I have

attained groundbreaking improvements to IT infrastructure through viable

integration strategies focused on expense reduction, increased revenue

generation, operational readiness and collaborative strategic planning. I

am an executive with a proven track record of success in managing complex

portfolios of IT investments across organizational & geographical

boundaries.

Scholastic Inc., New York, New York

2005 to Present

Sr, Director Technical Operations and Infrastructure- Internet /

eCommerce Strategic Platforms

Responsible for Internet Infrastructure and operations of the firm's $540

million / 1 Billion page view eCommerce business. Supporting 12 lines of

business with unique levels of B2C / B2B / B2E business requirements.

Manage 22 staff with an $6 million budget reporting to the Division VP -

CTO.

Business Growth Metrics: 2005

2009

. Web Site Page Views 500 mm

1 Billion

. Peak Orders (hour) 1,600

6,500

. Revenue $180 mm

$540 mm

. Registered Customers 350 K

3.9 mm

. Site Availability 80 %

99 %

. Site Operations Budget $10.9 mm

$6.2 mm

Achievements:

. Delivered Outsourced data Center co-location contract and migration

of 3 regional data centers (company owned and operated) to two

regional outsourced data Centers. Totaling 10,000 square feet per

facility site .

. Lead and creator of RFP document and selection process for Managed

Services outsourcing and Co-location services. Initiated process

twice in a 5 year term to yield 30 % cost reduction.

. Delivered Outsourced Contract for 24x7 operations of a $540 Million

dollar e-commerce business. Owned and delivered migrating to

outsourced (off-shore and near shore) service while maintaining

client SLA's.

. Delivered operating budget reduction by Implementing Infrastructure

as a Service (IaaS) computing cloud. The platform delivers a

unified infrastructure solution/architecture portfolio in a secure

scalable platform. Utilizing VMWare, IBM AIX (power) and Red Hat

virtualization platform (REL).

. Delivered and architected 24 by 7 application monitoring (external

and Internal), Application deployment (50 + applications), Site

Operations and Infrastructure engineering functions at an

enterprise level.

. Designed and built scalable 100% redundant infrastructure enabling

100+% growth of site traffic and revenue while eliminating

unscheduled down time.

. Implemented IBM product platform (Websphere, DB2, MQ, Websphere

Commerce Server) and Open sourced solution (Red Hat, MySQL) as well

as MS IIS and MS SQL solutions.

. Reduced Operations costs 43% ($4.7 mm) while supporting 100+%

growths.

. Delivered "Top 10" service for "fastest download" and "highest

availability" site infrastructure as measure by Internet

Retailer/Gomez services, consistently for 18 consecutive months and

running. (http://www.internetretailer.com/dailyNews.asp?id=28809

Infocrossing / Wipro, Leonia, New Jersey

2000 - 2005 Technical Service Director/IT Outsourcing (ITO)

Responsible for Technical services delivery and solutions

architecture . Implemented solutions based on client business

requirements, utilizing best of breed technologies which enabled new

business capabilities. Provided process improvements and cost

reductions for client base. Managed large-scale projects in newly

constructed data center facilities in, New York, Atlanta, and

Colorado; oversaw architecture, engineering, testing, implementation,

and data migration of all back end and network systems to new state-

of-the-art data centers. Managed key enterprise architecture /

infrastructure organizations supporting Infrastructure and Operation

organization, while generating over $18 million dollars to revenue

(yearly). Reporting to the VP/CTO.

Achievements:

.

. Managed 6 regional data centers located in North America and 1

European (Hendon England) all facilities were Tier 3 certified and

over 30,000 sq feet of raised floor.

. Managed engineering and technical services staff for co-location

and main frame outsourcing services delivery for existing and new

client base.

. Spearheaded and delivered over 40 customer migrations from client

data centers to Wipro data centers, while delivering SLA's for

uptime and availability.

. Managed Delivery teams in The continental US, Hendon England and

Bagalore India.

. Responsible for RFP response and Job costing for client outsourcing

engagements.

. Manage Server (*NIX, Wintel, MVS/mainframe) and Network staff to

meet and exceed performance matrix; including initial installation,

maintenance, and re-engineering of client environments in tight

time tables.

. Manage Network Operation Center 7x24 help desk and monitoring

functions across platforms.

. Successfully implemented best of breed (Tivoli, Oracle, and Magnum

Technologies) integrated automation solution to manage customer

Service level requirements across multiple business facets

(Network, systems, call center)

. Responsible for delivering 30 % year over year revenue growth from

services sales and support.

. Delivered 20 % reduction in staff cost by implementing automated

platform across the environment

. Responsible for Security audits on client network (firewall,

switch, router, and load balancer) infrastructure as well as Unix

and Windows platforms.

. Provide entire Internet co-location solutions, including data

communications, infrastructure, and application recommendations.

. Established business process and vendor contracts for services

provided and delivered (service level agreements)

. Chief technical representative for validating and designing

customer e- commerce solutions. Primary contact for Client

management staff (CIO, CTO and director level)

. Architect and implement platform designs for client base. Including

Linux, Unix and Microsoft NT.

Metalogics Fairlawn, New Jersey

1999 - 2000 Vice President of Technical Services

Responsible for strategic planning, implementation and support of all

services solution to clients. Primarily focused in the managed care

and acute care North American Hospital systems. Responsible for

client engagement and successful project delivery while maintaining

operating profit. Responsible for obtaining SAS70 Type II

certification in service delivery. Managed 100 staff with $19

million revenue target, reporting to the President/COO.

Achievements:

. Develop and implement corporate business plan for Technical

Services group.

. Grew division to a $19 million (yearly revenue) sustainable

business delivery and sales model.

. Managed Migration for 2 large metropolitan area hospitals (New York

and Boston) data centers to Tier 3 data centers.

. Responsible for Infrastructure, Security and Application functions

for all facets of web enabled solution services and projects

(products).

. Specify, design and implement Internet applications for hospital

systems including Supply Chain Management, client functions, and e-

commerce applications utilizing application servers such as BEA

Weblogics.

. Delivered application, network and physical security consulting to

achieve HIPAA compliance to multiple 1,000 + bed hospital systems.

. Delivered WEB application to MD Anderson for tumor research

including Image transmission and outcomes data.

. Call on top level executive clients to discuss and provide

networking and technical infrastructure solutions for the

healthcare and hospital systems.

Merck-Medco Fairlawn, New Jersey

1997 - 1999 Sr Manager Internet Delivery Infrastructure and

Security

Responsible for delivering secure Internet access for Internal,

External, and Third party vendors of Managed Pharmaceutical

distribution applications. Delivered internet architecture to meet

and obtain HIPAA certification. Managed network Infrastructure and

security Infrastructure which obtained first ever ICSA certification

for pharmaceutical sites as well as earned Verified Internet Pharmacy

Practice Sites (VIPPS) award for 1999 and 2000 award years. Managed

14 staff reporting to the VP of Applications.

Achievements:

. Implemented Intrusion detection for network environment architecture

via open source products and 3rd party bundled products (Tripwire,

NetSonar)

. Performed network penetration test and vulnerability assessments using

ISS and Ballista products.

. Architected and implemented Content filter management solution for

desktop systems Internet access.

. Implemented and designed CORBA based Broadvision solution for Customer

Relationship Management solutions. Including user profiling, data

mining, and e-commerce application (shopping cart).

. Build and develop a secure network infrastructure to support full

Internet E-commerce application utilizing HP UX (HP UNIX) platform and

Netscape Enterprise server and Proxy server.

. Designed, implemented and managed NetRanger Intrusion Detection

Services.

. Defined policy response and control of security breach/network

compromise

. Acquired site ICSA Truesecure (r) security compliance

. Develop Network management infrastructure to support critical online

application monitoring and problem resolution.

. Implemented VPN solution for MerckMedco ADVISOrx Intranet application.

TIAA CREF, New York, New York

1997 to 1997

Senior Internet Infrastructure Consultant

Responsibilities: Internet Network Security Infrastructure Design and

Implementation. Achieve ICSA Certification

NYCE, Secaucus, New Jersey

1992 to 1997

Manager of Technical Support Services

Management Responsibilities: Mainframe hardware & software

technologies, Data Communications Capacity Planning, System

Performance & Tuning, Storage Management, Disaster Recovery, Data

Security and budget administration for data center. Managed 21

staff reporting to the VP of IT .

Other Experience - Various positions of increasing responsibility in

technology management. 1984 to 1992

Education: William Paterson University, NJ BA

(Liberal Arts & Information Technology)

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