Human Resources Management
Resume:
Dear Human Resources Management Team,
My enclosed resume outlines extensive and diversified business
experience as a broad generalist in Human Resources in both unionized
and non-unionized environments, as well as an extensive knowledge of
and experience in California and Federal employment/labor legislation
and regulations. My experience has also included complaint and
grievance investigations, compliance evaluations, development and
administration of Human Resources policies, procedures and programs,
recruiting, payroll, contract administration, and collective
bargaining. I believe this experience coupled with a highly
competitive personality and a soon to be conferred MBA in Human
Resource Management, makes me an excellent candidate for challenging
positions within your organization. I'm confident that my proven
combination of maturity, experience, education, and leadership will
allow me to successfully take on a variety of job responsibilities.
At this point in my career, I am eager to test my abilities further by
obtaining a position that demands the highest level of personal
performance and commitment. I am confident that I can step in, take
control, and make an immediate positive impact on any organization.
After reviewing my qualifications, please contact me at your earliest
convenience so we may discuss these employment possibilities in
greater detail.
Sincerely,
Ewa K. Dela Cruz
8645 Cabin Place
Riverside, CA 92508
Ewa K. Dela Cruz 8645 Cabin
Place, Riverside, CA 92508
e-mail: ***********@*****.*** Mobile:
562-***-**** Home: 951-***-****
summary
DEDICATED HUMAN RESOURCES PROFESSIONAL WITH EXTENSIVE GENERALIST,
RECRUITING AND EMPLOYEE RELATIONS EXPERIENCE. AN EFFECTIVE TEAM PLAYER WITH
THE ABILITY TO INTERFACE AND WORK EFFECTIVELY WITH ALL ORGANIZATIONAL
LEVELS IN BOTH UNION AND NON-UNION ENVIRONMENTS. A PROVEN ABILITY TO WORK
CLOSELY WITH EXECUTIVE MANAGEMENT TO MEET THEIR SPECIFIC HUMAN RESOURCES
NEEDS AND PROVIDE RESOLUTION TO THEIR MOST DIFFICULT HUMAN RESOURCES
CHALLENGES. A STRONG BELIEVER IN PRIORITIZATION AND STREAMLINING OF
BUSINESS PROCESSES WHILE BEING INTRICATELY INVOLVED IN SHORT-TERM AND LONG-
TERM HUMAN RESOURCE OBJECTIVES OF THE CORPORATION.
professional experience
HARTE - HANKS, INC. D/B/A PENNYSAVERUSA.COM - NATIONALLY READ WEEKLY
SHOPPING GUIDE WITH OVER 1,200 EMPLOYEES
Human Resources Manager
2008 to 2009
. Reduced company's Unemployment Claim management expenses by actively
negotiating and revising contract terms and conditions with annual
savings of over 35%
. Developed and implemented protocols and procedures relating to
Employment Eligibility Verification practices decreasing the company's
wrongful termination liabilities by streamlining processes and
discipline requirements in accordance with U.S. Citizenship and
Immigration Services regulations
. Promptly investigated and managed employee relations matters,
including harassment claims and / or allegations, leading to prompt
attention and final resolution of such claims
. Developed anti - harassment material and conducted anti - harassment
in class training sessions for supervisory employees as mandated by
California State Law resulting in 100% company compliance
. Developed, streamlined and managed Department of Transportation truck
driver requirement records, mandated drug and alcohol testing results
and referrals to Substance Abuse Professionals resulting in full
compliance and adherence to DOT agency regulations
. Managed Equal Employment Opportunity Commission claims by actively
communicating with senior leadership team, providing suggestions and
recommendations on status of claim which resulted in prompt
communication with the agency according to specific deadlines
. Developed, implemented and managed an electronic system of tracking
Family and Medical Leave of absences which allowed for timely and
interactive communication with the individual and complete
documentation of the interactive process resulting in decrease of
potential wrongful termination law suits
. Managed recruitment program resulting in the continual fulfillment of
positions critical to the long-term success of the Operations team
. Served as an active contributor of the corporate quarterly newsletter
addressing relevant human resource activities, employee related news
with focus on positive employee contributions and recognition of those
efforts
Lehigh Hanson Corporation - Prominent worldwide producer of construction
materials with over 50,000 employees
Human Resources Supervisor and West Regional Recruiter
2006 to 2008
. Reduced company's lost time and workman's compensation open claims
over 20% year over year by actively managing monthly, quarterly, and
annual claim reviews, and by also streamlining reporting procedures
. Implemented and enforced innovative company return to work programs
that I introduced to senior management covering workman's
compensation and short- term disability leaves
. Served as an active team member and negotiator of corporate collective
bargaining agreements with Teamsters Locals 848 and 952 covering
hourly wages, medical benefits, vacation and holidays that resulted in
the corporation retaining substantial long-term control over the
management of its Business Units
. Controlled and aggressively managed an annual departmental budget of
$400,000 covering salaries, recruitment and legal costs, while
achieving 22% year over year cost savings for the company
. Managed Equal Employment Opportunity Commission and Department of Fair
Employment and Housing claims by streamlining employee grievance
procedures and employee relations policies that resulted in the
dismissal of many claims, and reduced the corporation's liability
potential by $150,000
. Developed and facilitated corporate employee quality training programs
that positively influenced the group dynamics of the corporation's
total quality program, and achieved increased awareness of safety and
quality control rules
. Managed regional corporate recruitment program resulting in the
fulfillment of 15 senior management positions critical to the long-
term success of the corporation
. Directed salaried exempt and non-exempt payroll reporting functions
within critical deadline specifications for timely deliverance
Lambard Enterprises, Inc. - Nationwide fixture installation company with
over 400 employees
Human Resources Director / Executive Administrator to CEO
2005 to 2006
. Developed and implemented corporate-wide policies and procedures that
decreased the company's wrongful termination liabilities over $250,000
by streamlining employee progress processes and discipline
requirements in accordance with State and Federal regulations.
. Analyzed company compensation structure and proposed significant
improvements comparable to similar positions within the region, thus
assuring the company remained a market leader within its industry
. Served as an active team member and consultant to the CEO covering the
National Labor Relations Board petition to Unionize. The improved
labor agreement resulted in the corporation retaining substantial
control over the length and wording of the Collective Bargaining
Agreement and negotiated Articles
. Managed, investigated and resolved numerous claims of worker's
compensation by working in conjunction with the safety department and
successfully achieving fewer injuries and zero fatalities
. Achieved timely responses to all subpoenas and similar required
requests for documentation through timely and consistent communication
with the company's Chief Counsel
Developed, conducted and distributed all employee company-wide
announcements concerning changes to current policy guidelines,
employee welfare, and strategic future goals of the company
Crown Poly, Inc. - Global plastic manufacturing company with over 400
employees
Executive Assistant to General Manager
2002 to 2005
Provided resolution for employee relations matters resulting in a
significant decrease in the number of frivolous claims
1. Researched and communicated potential company product patent
violations to senior management that, in many cases, avoided
substantial company sales and profit losses
2. Managed relationships with key supply chain partners in order to
ensure product quality and timely delivery of raw materials. This
resulted in 20% fewer product stock outs, and significantly reduced
year over year inventory costs
3. Participated in weekly and monthly corporate meetings that reported on
profit margin gains and losses, and realigned company goals to meet
strategic long-term targets
Quantimetrix Corporation - Developer and manufacturer of innovative quality
control products
Human Resources Benefits Coordinator
2001 to 2002
Evaluated and benchmarked existing employee benefits with those of other
corporations that resulted in the reevaluation of current offered
medical plans comparable to industry standards
Managed all employee benefit plan changes and full enrollment processes
consistently within company guidelines providing for a streamlined
process and allowing for HR ease of access of employee records
Managed and accurately processed all semi-monthly payroll, vacation and
sick accruals within critical deadline specifications permitting for
the on time dissemination of all payroll documentation
Researched and spearheaded corporate training modules for company's rollout
of 401(k) and profit sharing plan and goal of one hundred percent
employee participation and understanding of the plan by all employees
academic qualifications
MBA, HUMAN RESOURCES MANAGEMENT - UNIVERSITY OF PHOENIX, ESTIMATED
GRADUATION: 3RD Q 2010
BA Degree with Honors - Psychology - University of California at Irvine
Notary Public - California
Professional organizations
SHRM - SOCIETY FOR HUMAN RESOURCE MANAGEMENT
CalCIMA - California Construction and Industrial Materials Association -
Human Resources
California Chamber of Commerce - Human Resources
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