THOMAS V.BIELINSKI

**** ******* **.

Broadview Heights, Ohio 44147

440-***-****

440-***-**** Cell

abm8yd@r.postjobfree.com

Professional Summary:

I am a dedicated technologist with 11 years experience in the IT

industry. I am an expert with the process and protocols involved with

training, migrations, implementations and maintenance of a variety of

operating systems, databases and proprietary software. I have supported up

to and beyond 2000 end users and networks with up to 55 servers. I am

expert in LAN/WAN management and user end support. I am looking for a

company where I can demonstrate my skills and abilities with a team of IT

professionals that work together to achieve excellence or as an individual

to achieve the same goal of excellence. My greatest desire is job security

and the ability to grow within a company dedicated to the retention of

their employees and the satisfaction of its clients and or end user

community. My experience allows me to take the helm as lead or be part of a

dynamic team. Customer service is my highest priority and doing "whatever

it takes" to achieve a result the client is happy with and I can be proud

of. A drastic cut in contractual hours has led me to search for a new

place of employment.

CERTIFICATIONS:

Comptia A+, Comptia Network +, Comptia Computer Document Imaging Architect

(CDIA), MCSE, MCDBA

MCP ID#: 1144962

EXPERIENCE

March 2007 S.O.S Information Technology

Consultants (multiple clients)

To "THE WORD" Church- main client

Present Technology Consultant Network

Lead / Help Desk

Business created to meet the need of 16,000-member mega

church with several hundred-ministry workers and

employees with multiple departments running a Windows Small

Business network to meet the growing business needs in all

aspects of Technology and upgrade to a much larger network

potential. Responsible for upgrade from Office 2003 to

Office 2007, Server SBS 2003 to SBS 2008, Exchange 2007.

. Maintain, Design and Implement Network

Infrastructure.

. Heavy windows Vista all versions and XP,

Exchange Server 2000, 2003, 2007

. SBS 2003, Blackberry Server, SQL 2005, 2008,

Server 2008

. SharePoint 2.0, 3.0 MOSS 2007,

development and implementation creating,

maintaining and implementing ministry wide

templates in both Word and InfoPath 2000 and

2007

. Heavy Project Management: with upgrade and

migration paths Exchange 2003-2007 (love

powershell)

. Monowall implementations and configurations

. Maintain all routing configurations and ATT

Circuit

. Basic desk side support for home users and

workplace environments

. Heavy Office 2000, 2003, 2007

. Heavy Server 2003 and SBS 2003, Enterprise

Server 2008, Web server 2008

. Active Directory heavy RIS, WDS, Group Policy

. Intranet management

. Heavy Wireless Cisco, Dlink, Netgear

. Heavy MAC OS X and up

. Virtual Machines

. Remote Desktop Support

. Rebuilding PC, and Servers

. Expert at Disaster Recovery

. Designing Databases and business solutions

. Veritas 9.0 through 12D

. Symantec Anti Virus, Trend Micro

. All GFI Suites

. All Cisco Routing

. Heavy Help Desk, Remedy

. Design Document Management solutions via Share

Point

December 2005 Education Alternatives

To Maple Heights, Ohio

March 2007 Network Administrator/ Help Desk

I ended employment on very

good terms to fulfill an opportunity to start my own business.

. Manage the technology needs of Bedford, Strongsville,

Cuyahoga Falls, Willoughby Hills and Elyria special

needs schools.

. Set up User Accounts and Laptops/Desktops

. Repair hardware and software issues for all users

. Document and create procedures

. Training of end users Office 2000/XP/2003 and general

computer usage

. Manage Pix 515 configurations

. Maintain Symantec Security Console

. Create and maintain SharePoint service

. Maintain custom Access Database and Quick Books 2006

. Participate in development of online lesson plans

. Set up and maintain student computer labs

. Manage WAN and LAN connectivity

. Implemented and also manage OWA 2003

. Implement and manage ISA 2004

. Upgraded Organization from 2000 to 2003

. Train teachers and associates

. Manage company Public Web site

. Configure Software Installation Services

. Maintain Remote Installation Services

. Create and manage Group Policies

. Manage Plato Learning Systems Teacher and Student

accounts and modules

. The above consisting of considerable organization

skills and project management skills

July 2003 U.S. Fence

to Middleburg Heights, Ohio

December 2005 I.T. Manager - Help Desk

Left on good terms to work as Network Administrator for the

above non profit organization Education Alternatives

achieve their goal of helping emotionally and behaviorally

challenged children achieve educational goals.

. Manage the Cleveland, Chicago, Boston, Connecticut,

Philadelphia, New Jersey, and Brook Park offices of

U.S. Fence

. Set up User Accounts and Laptops/Desktops

. Repair hardware and software issues for all users in

house and outside

. Document and create procedures, Internet Usage

Policy, Computer Usage, Tips and Tricks etc.

. Support all outside sales representatives (220) via

remote tools.

. Responsible for all aspects of the LAN including to

and not limited to OS updates, Virus protection

updates, hardware, software updates. Maintain Network

Data Security

. Citrix Server, Active Directory, ISA 2000, Gentran

Server

. Maintain Optivity and Symposium phone system, Nortel

Switch option 11c, Call Pilot

. Training of end users Office 2000/XP and general

computer usage

. Maintain Exchange 2000 Server, OWA, Active Directory,

Group Policies etc.

. Install configure and maintain Blackberry Server

. Set up Network Shares/ DFS in experimental use

company wide

. Coordinate all efforts with Tennessee, Michigan and

St. Jean, Quebec technology teams

. Maintain the WAN between all outside offices and

Cleveland and coordinate with Tennessee including

o Contracting with ISP

o Configure Pix 5.01 and Cisco 1700 series to

pass through data via DSL and Cable providers

o Run cabling and Network drops creating fully

networked offices

o Maintain and repair all equipment including

Ricoh 1515mf series Printers

. Install and configure SAP clients and provide level

one support coordinated with St Jean, Quebec

. Create Purchase Requisitions and Purchase Orders

. Contract with local vendors as it pertains to

technology equipment, Telco and general office needs

. Move /Adds and changes with phone system sometimes

requiring running new phone wires to Punch Down

. Maintain GFI Faxmaker

. Maintain Symantec Security Console

. Maintain Backups via Veritas 9 on NAS server

. Troubleshoot Wireless modem and cell phone equipment

. Maintain history of work orders using C. Support

. Help Desk-Take calls from 290 associates: issues vary

from a broken mouse to a network being do

March 2002 Cuyahoga Community College (Unified Technologies Center)

to Cleveland, Ohio

July 2003 P/T Technology Instructor

Worked Part Time as a Technology Instructor while working full time.

. Manage and Instruct between 18 -30 students at a time

. Train students in Office Suites 97/2000/XP.

. Train administrators in the use of SQL

. Instruct students in pursuit of Applied Science

Degree or Network Plus certification networking

concepts from Network Interface Cards to Frame relay

with an emphasis on TCP/IP, IPV4 and also introduce

IPV6. This instruction includes the introduction to

the Cisco family of switches and routers and basic

interface configurations.

. Train students in the proper setup and configuration

of the following Operating Systems:

. Windows 95

. Windows 98

. Windows NT 4.0 Workstation

. Windows NT 4.0 Server

. Windows 2000 Professional

. Windows 2000 Server

. Windows 2000 Advanced Server

. Windows XP

. Linux Red Hat 7.1

. Train students in the implementation of a Microsoft

Active Directory environment from what is known as a

mixed mode environment, which includes existing NT

4.0 PDC, BDC, and migrations.

August 2002 K-force - Contract Position for Baker

and Hostetler LLP Corporate office

To Cleveland, Ohio

April 2003 TRAINER/3RD LEVEL HELP DESK

SUPPORT

. Corporate Trainer and Tier 3 (TOP) Help Desk

Support for the corporate headquarters and 10

satellite offices consisting of a total of 2000 +

end users.

. Advanced trouble shooting and training in Office

97, 2000, and XP

. Advanced training and troubleshooting and support

of proprietary software.

. Installation, troubleshoot and train users in the use of

document comparison applications used to view changes made

in documents that have been modified from its original

content.

. Install, troubleshoot and train users in the use of DTE

(Distributed Time Entry) software that allows attorneys to

bill their time effectively for the client. DTE uses a SQL

database on the backend.

. Used Microsoft System Management Server (SMS). Mainly to

access users computers in remote locations to troubleshoot

a variety of issues.

. Install and configure Microsoft NetMeeting. I would use

NetMeeting frequently for remote training.

. Create user accounts in a Microsoft Active Directory Mixed

mode environment

. Create and maintain documentation relating to all aspects

of protocols and procedures to follow for different issues

end users may face during their daily routines.

. Created and maintained a Custom Contact Management Database

for the Marketing Department using Microsoft Access.

. Troubleshoot, Install and Configure Microsoft Operating

systems :

. Windows NT 4.0 Workstation

. Windows 2000 Professional

. Windows XP Professional

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