Technician Engineer

ROBERT LACAGNINA [pic]

********@*********.***

Address

**** ********** *****

Freehold Twp., NJ 07728

732-***-****

Objective: To obtain a position as a Certified Desktop Support IT

Technician.

Technical Skills:

Troubleshoot service and support of desktop and laptop systems including

hardware, and software in Microsoft Windows Vista / XP / 2000 (NT 5.0) / NT

4.0 environment.

EXPERIENCE Roche Molecular Systems, Branchburg, NJ

Systems Engineering Technician, Research and Development

. Setup, support and configuration and troubleshoot of

desktop computer system as peripheral data retrieval on

a VLAN network system.

. Troubleshoots, services, and supports diagnostic systems

and PC systems including hardware, electronic, and

software.

. Evaluation and development of internal software (ESDOC,

COSIS-Expert System) used for field maintenance.

. Responsible for PC and laboratory instrumentation

hardware repairs.

. Works on peer to peer and client/server VLAN networking

Meditech Diagnostic Systems (Psicor Office Labs) New York

NY

Laboratory Manager (MLT) Physician's Office Medical

Laboratory

. Use and support of Diagnostic Laboratory software and hardware in DOS

based environment

. Responsible for proper performance of all laboratory equipment and

tests procedures.

. Troubleshooting any instrument problem or malfunction.

. Knowledge of analytical equipment

Educational Summary:

Brookdale Community College (Scope Program), 75 Newman Springs Road,

Lincroft, NJ 07738

. Certified A+ /IT Technician

Brick Computer Science Institute, 515 Route 70, Brick, NJ 08723

. Microsoft Certified Systems Engineer (MCSE) Program

Freehold Computer Training Center, 15 South Main Street, Marlboro, NJ

. System Administrator /A+ Desktop Support

College of Staten Island, Staten Island, NY

. A.A.S. Biotechnology

Kingsborough Community College, Brooklyn, NY

. A.S. Bio-Medical Sciences

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