Management Information Technology
Resume:
Mitchell Styndl *******@*****.***
***** ****** **. ****** *****, Ohio 44146
Summary
I AM AN INNOVATIVE AND AWARD-WINNING IT EXECUTIVE AND MILITARY VETERAN WITH
MORE THAN 20 YEARS OF EXPERIENCE INTRODUCING CUTTING-EDGE TECHNOLOGY
SOLUTIONS FOR COMPANIES INCLUDING FORTUNE 500 LEADERS MITSUI AND XEROX
CORPORATION. SUCCESSFULLY ELEVATE IT SYSTEMS, OPTIMIZING OPERATIONS WHILE
FOCUSING ON CLIENT SATISFACTION AND OVERALL BUSINESS IMPROVEMENTS.
CONSISTENTLY UTILIZE NEW AND EMERGING TECHNOLOGIES, ANALYZING AND SELECTING
BEST-IN-CLASS IT SOLUTIONS. BUILD EXTRAORDINARY TEAMS, DEVELOPING STAFF
CAPABILITIES AND INSPIRING TEAMS TO TOP PERFORMANCE. SYNCHRONIZE SUPERIOR
BUSINESS SAVVY WITH EXPERT IT SKILLS ACROSS HARDWARE, SOFTWARE, COMPUTER
LANGUAGES, AND DATABASE MANAGEMENT SYSTEMS TO PROVIDE GROUND-BREAKING
ENTERPRISE SYSTEMS. VERSATILE SKILL SET INCLUDES PROJECT MANAGEMENT, COST
REDUCTION, SECURITY POLICIES AND PROCEDURES, AND GLOBAL IT INFRASTRUCTURE.
WIDELY RECOGNIZED AS A HANDS-ON LEADER, TRUSTED CHANGE AGENT, STRATEGIC
PROBLEM SOLVER, NOTEWORTHY COMMUNICATOR, AND SKILLED COACH WITH HIGH ENERGY
AND IMPECCABLE WORK ETHIC.
My proven areas of leadership and expertise include:
Planning, Development, Training, Administration and Operations of IT
Technologies and Services
Infrastructure Design, Data Center Architecture, and Business Continuity
Planning and Implementation.
IT Management, Team-Building, and Technical Skills Development
Financial Objectives, Including Capital and Operating Budgets
Strategic and Tactical Planning
Security and Vulnerability Management
Corporate Policy Development
Contract Negotiations and Vendor Management
Business Process Mapping and Technology Integration
Network and PC Operating Systems, Hardware, and Protocols
experience
SENIOR TECHNOLOGY MANAGER ONSHORE MOMENTUM, INC. - CLEVELAND, OH
June 2009 - Present
Recruited by an established staffing and recruiting company to build and
lead a new Managed Services division.
Responsible for the relationship management of customers, internal staff,
vendor partners and subcontractors
Accountable for the Service Level Agreements (SLA), service quality and Key
Performance Indicators (KPI) of the client's outsourced network operations.
Coordinator for all resource management which included personnel staffing,
spare parts inventory, hardware warranties, software licensing, and
documentation management.
In charge of network maintenance services, including network monitoring,
routine and preventive maintenance, service restoration, network
optimization and field maintenance.
Directed all network management services, including network performance,
availability, alarm, configuration and fault management.
Evaluated and monitored Managed Services partner performance.
Director of Information Technology NineSigma, Inc. - Cleveland, OH
May 2007 - April 2009
Worked regularly with Board of directors to develop strategic business plans
and served as a technology visionary to shareholders.
Responsible for evaluating, recommending, developing, and executing a
multi-staged technology solution based on Microsoft server based products.
The solution was developed to facilitate communication, collaboration, data
collection and business process automation. This resulted in a 300% increase
in production efficiency, eliminating redundant job functions, and
transforming operations to database driven technology.
Developed overall system architecture, governance model, and project's ROI
metrics. Planned and executed beta testing program, employee training
curriculum, and staged roll-out to company.
Executed change management techniques and communication procedures, to
maximize user technology adoption. Also implemented information
standardization plans.
Teamed business stakeholders to evaluate and challenge existing processes
before mapping them for automation and workflows.
Managed the IT Department, including tactical and strategic planning,
business requirements, budget forecasting, project management, coaching, and
team-building.
Managed corporate telecommunications systems and services: Internet
connectivity, voice mail system, PBX, wireless LAN and telecommuters' phone
and broadband services, audio and web conferencing, mobile phones, and
Blackberry devices.
Director of Information Technology Intellicorp Records Inc.- Cleveland, OH
May 2006 - May 2007
Senior IT Executive responsible for a team of 16 professionals in a 24/7
Internet based environment.
Increased criminal records database by 6.17% to 290 million records covering
190 million individuals.
Preserved web-site integrity with an outstanding 99.8% online performance.
Improved performance and reliability by establishing a new virtualized
server environment utilizing EMC storage area network (SAN) technology, and
VMware software. Consolidated servers conserving space and reducing cooling,
electrical, and maintenance fees, saving tens of thousands of dollars.
Project managed integration with PeopleSoft ERP Financials.
Introduced a document management program to strengthen security and reduce
storage space. All customer and compliance forms are now securely stored
online.
Responsible for datacenter relocation/design in October 2006. Moved entire
datacenter to new facility with only 6.5 hours of downtime. Created new test
and development environment leveraging existing physical hardware and
software made available through SAN conversion.
Director of Information Technology NutriScience Technologies - Fairlawn,
OH
January 1997 - May 2006
Directed a team of 8 personnel with a budget of $1.6M annually in conversion
to leading edge IT operations for 300 end users at 9 facilities in the U.S.
and U.K.
Opened a new channel of Internet ordering expected to gain 5% of sales, but
producing 23% (7M) in 12 months by developing custom, user friendly,
web-based interface to BaaN ERP.
Created Request for Quotation System (formula1to1.com) first of its kind in
the industry, enabling customer nutritionists to receive feed formula for
dairy cattle in 2 minutes by e-mail instead of up to 7 days, ensuring
competitive advantage and customer satisfaction.
Developed research and development database using Oracle database with
custom built web-based front-end interface rather than Oracle tools, saving
$315K from executive approved budget.
Replaced PBX system with Voice over IP (VOIP) telecommunication system,
saving $50k annually.
Note: Experience includes roles as a Senior Network Engineer for Xerox
Global Services, LDI, iLAN, and Harris/Lanier.
Education
ASSOCIATE DEGREE - ELECTRONIC ENGINEERING TECHNOLOGY CUYAHOGA COMMUNITY
COLLEGE - CLEVELAND, OH
Technical Degree - Computer Repair Technician Hickok Technical Institute -
Cleveland, OH
Sonar Technician Second Class - U. S. Navy Fleet ASW Training School - San
Diego, CA
Microsoft Certified Trainer
Microsoft Certified Professional
Many Other Vendor Certifications
Professional Affiliation
AMERICAN FEED INDUSTRY ASSOCIATION (AFIA) - IT CHAIRPERSON
Developed XML standards for bar coding and electronic business for feed
industry.
Military History
UNITED STATES NAVY VETERAN - SONAR TECHNICIAN SECOND CLASS
Supervised 12 technicians; received consistently outstanding reviews
throughout 6 year career.
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