Customer Service Medical

Channing James

** ***** ***** ******

Alexandria VA, 22312

240-***-****

***********@*****.***

Education:

Everest College Arlington, VA

Certification in Medical Assistants

Skills: Enthusiastic, customer service oriented, computer literate, able

to

work in a fast paced environment, team worker, Proficient in

Windows,Microsoft Word, Excel, and Outlook Express

Experience:

11/2009-12/2009 Howard University Washington, D.C.

Department of Ophthalmology

*Accompanied MD with small surgical procedures

*Categorized charts

*Sterilized instruments

*Explained requisition forms to patients

*Verified patients insurance eligibility and authorizations

*Maintained patients charts and office equipment

06/2007- Present Outback Steakhouse Largo, MD

Server

*Great customer service skills

*Interact with patrons

*Cash control

02/2006-05/2007 National Children Warehouse

Largo, MD

Tele Marketer

*Solicit patrons to donate material things to help disabled children

*Always happy with a pleasant attitude

*Assisted customers and addressed questions/concerns

02/2005-02/2006 OBGYN Clinic Washington D.C

Voluntary Student

*Assist MA's with pulling charts, drawing blood and injections

*Cleaned rooms for next patient to be seen

*Answered phones in a timely manner in a pleasant voice

06/2004-03/2005 Scrubs and Beyond Hanover, MD

Key holder

*Provided excellent customer service and knowledge of merchandise

*Accountable for providing aesthetically pleasing display of merchandise

*Responsible for training and recruiting new employees

*Reinforced all aspects of the store and their specific duties

References available upon request

Contact this candidate