Human Resources Resource

Connie M. Popp, MSW, SPHR

**** ******** **** ***** . ******** lake, MI 48189 . 734-***-****

**********@*********.***

http://www.linkedin.com/in/conniepopp

Human Resource Professional

Strategic leadership, communications, organization development, and

performance improvement

Leadership Organizational Development

Conference presentations Change management

Executive coaching Consensus building and teaming

Strategic planning Organization structure transformation

Business strategies Workforce analysis

Alliance building Engagement and training

Human Resource Management Administration

Recruitment, selection, and Policy development and implementation

retention Budgeting and finance

Performance management Program implementation

Health and safety Grant procurement and administration

Benefits and compensation Marketing and community relations

Employee relations

Inspirational professional who fosters teamwork and energizes others to

higher levels of performance. Advanced human resource management with

consensus and team building, mentoring, and engagement. Reputable for

achieving cohesion among disparate groups to work collectively toward a

common goal. Unique and insightful solutions for a broad range of issues

from organizational-wide to the individual.

Education and Certifications

Master of Social Work . Eastern Michigan University, Ypsilanti

Bachelor of Business Administration . University of Michigan, School of

Business, Ann Arbor

Senior Professional in Human Resources (SPHR) certification

Currently pursuing Project Management (PMP) certification

Highlights

. Planned and coordinated a joint union-management leadership conference

for over 400 company leaders.

. Analyzed engagement needs and designed employee activities and leadership

development strategies using Gallup Strengthsfinder as a basis.

. Championed and led a successful organizational "attitudinal" culture

change initiative.

. Served as project team member of national higher education IT security

policy task force to develop taxonomy of policy topics and examples using

industry standards such as ISO IEC 27000 (17799), the domains of ISC2,

and NIST. Final product is published on the sponsor's wiki and has been

formally introduced to the public at the IT Security Conference

. Successfully pioneered and facilitated a division level organization

transformation project. Created consensus, moving the organization from a

"silo" based structure to a self-managed team-based matrix structure

using Malcolm Baldrige principles for excellence.

. As part of a key committee, developed and implemented a professional

development program for university senior leadership.

. Initiated and managed the technical staff recruitment and selection,

employing behavior-based interviewing methods, creating an interviewing

guidebook, core questions, and selection instruments.

. Developed a standardized performance appraisal program, as well as

overseeing the implementation and documentation of performance

improvement plans.

. Analyzed and recommended new compensation categories for all technical

positions as a key member of the university compensation broad-banding

committee.

. Developed curriculum and presentation materials for a nationwide

Department of Labor training conference of multiple audiences totaling

over 500 participants.

Professional experience

Independent Consultant; Michigan and Ohio 2009-present

Management Consultant - The Financial Solutions Network

Provide general operations consulting. Specializing in organizational

development, human resources, marketing and advertising for a financial

planning organization (open contract).

Human Resources Consultant - CareSource

Provide project oversight, process improvement and employee relations and

selection and recruiting for Okemos and Cleveland offices for large Ohio

based Medicaid managed care provider (six month contract).

Blue Care Network; Southfield, MI 2008 to 2008

Director Organizational Development and Joint Programs

Provided oversight to organizational development and education, and joint

programs departments of the HMO subsidiary of a large medical insurance

company. Oversaw employee engagement, leadership development, and other

organization-wide activities. Supervised seven direct reports and a 1m

budget. (Position eliminated)

Stratanet, LLC; Columbus, OH 2007 to 2008

Consultant

Provided policy consulting to a successful holistic consulting group that

offers complete business and personal solutions.

Eastern Michigan University; Ypsilanti, MI 2001 to 2007

Director, ICT Policy and Organizational Effectiveness (2004-2007)

Senior management and soft skills expert with responsibility for technology

policy, organizational development, coaching, and talent development for

the IT division of a major university. Represented the university on local

collaborative partnerships and national organizations. (Position

eliminated)

Human Resource Consultant (2001 - 2004)

Advised leadership on human resource policy, labor relations, performance

management, and talent development for the IT division. Provided

comprehensive human resources strategy to support business needs: selection

and recruitment, performance management, job descriptions, policy,

compensation, and training. Actively participated on management team

during labor negotiations.

Corporation for a Skilled Workforce, Inc; Ann Arbor, MI 2000 to 2001

Policy Associate

Designed and facilitated data gathering and qualitative research analysis

activities for a nationwide consulting group that specializes in workforce

development, on a local, regional, and national level. Enthusiastically

contributed as a project team member on simultaneous projects including One-

stop benchmarking, policy development, program evaluations and strategic

planning.

Options Center, Inc; Ann Arbor, MI 1995 to 2000

Executive Director (1998 to 2000)

Promoted to primary leader of this nonprofit human service agency dedicated

to crime prevention through intervention by providing transitional and

support services to ex-offenders and their families. Directly, oversaw

fund development, budget and accounting, marketing, human resources, and

all operations. Supervised all program and support staff and performed all

human resource related functions, developing volunteers and professional

staff.

Program Manager (1995 to 1998)

Directed the employment and training program for the agency. Proactively

managed contract administration and served as a liaison with the local and

state agencies and other community nonprofits. Recruited employers for

consumer job placement positions.

Additional Employment

HUMAN RESOURCE COORDINATOR, HURON SERVICES FOR YOUTH, ANN ARBOR, MI

1993/1995

Owner, MICA Property Management Systems, Whitmore Lake, MI 2005/present

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