Sales Insurance

R. Annette Jennings

**** * *** *****

Tulsa, OK *4112

918-***-****

*******.********@***.***

EXPERIENCE

****-****

ELECTRONICS TECHNICIAN

Express Personnel contracted to CAT Logistics

. Troubleshoot and repair cellular phones

. Read schematics and test printed circuit boards

. Perform internal and external repairs, including IC soldering

. Document findings in writing for end-customer information

2005-2009

HR and IT SUPPORT SPECIALIST

Independent Contractor, major clients USIS and Peacock Insurance

. Inspect and verify employment history, CDL & DOT records

. Database administration

. Purchase and install computer software and hardware

. Provide employee training on computer systems and database

2003-2005

SALES ASSISTANT and IT SUPPORT

Peacock Insurance & Investments, Tulsa

. Manage database and computer network

. Analyze software, provide recommendations and install

. Review and process all office paperwork and inventory

. Author and maintain policies and procedures, and process manual

1999-2002

PROJECT COST ANALYST

CDI contracted to Wiltel Communications Fiber Division, Tulsa

. Inspect invoices for contract compliance

. Obtain necessary corrections and refunds from contractors

. Author procedure manual for department

1992-1997

SALES SECRETARY

ADT Security, Tulsa

. Maintain procedure manuals

. Enter customer data with 100% accuracy rating

. Program and maintain automated on-site voice mail system

EDUCATION

1998

A.S., BUSINESS ADMINISTRATION, with Honors

Tulsa Community College

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