Human Resources Manager

KAROL ZERR

CEBS, CCP, DDI, HRSL

The Woodlands, TX 77380 936-***-****

******@*****.***

TALENT MANAGEMENT LEADER

Dynamic and versatile Global Talent Management Leader and Business Partner

with proven superior performance in planning, directing, orchestrating and

executing initiatives to maximize ROI and Human Capital.

Demonstrated effectiveness in providing vision and counsel in

elevating major organizations through accelerated growth while

consistently aligning business strategy with people and

organizational capabilities.

Proven track record of advancing business performance in key

business metrics including profitability, innovation, and

productivity.

Creates engaged and productive cultures and inspires and

galvanizes both leaders and employees around a shared vision

and tangible outcomes.

Credentialed and proven “trusted advisor” to Leadership.

STATISTICAL DATA

Employee Engagement: 40% minimum Productivity and Performance Improvement as a result

of Competency based Recruitment and Employee Training, Leadership Development,

Management Communications and Goals Alignment: Intermec Technologies, B2P, United

Technologies, Applied Materials and Dell.

Performance Management Systems, Total Pay and Incentive Programs focused on

business needs and results. Includes Compensation and Benefits Design, Organization

Design/Analyses, Labor Relations/Contract Negotiation and Succession Planning: 20%+ cost

savings: Intermec, B2P, Applied Materials, Transco, United Technologies and Dell.

Management Leadership: 50% 80% improved Employee Climate Surveys as a result of

Leadership Training in Effective Communications, Realistic Goal Setting and Constructive

Feedback.

Competency Programs Yield Improved Business Results: Innovative training and

employee competencies analysis programs result in minimum of 50% improvement in quality

and production audits and 60% improved employee satisfaction audits: Dell, B2P, and

Intermec.

Business Strategy and Human Resources Aligned: 10 30% improved climate surveys at

Fortune Companies. All prior companies.

Six Sigma level improved HR Processes and Procedures yield minimum 30% increased

departmental productivity and quality. All prior companies.

Change Management. Effective Developmental Employee and Leadership Programs,

combined with Engaged Employee Communications, results in 50% improved employee

satisfaction and 40% improved quality audits at high tech companies.

Business Partnering with Leadership: Improved Employee Engagement through Selection,

Training, and Management Inclusiveness. Minimum 40% improvements: Dell, Intermec,

Applied Materials.

Recruiting & Retention: 100% on time selection and on boarding during exponential growth

at both Dell and Applied Materials . Hired 6,000 engineers and executives plus 2,000

technicians and administrators. 98% retention at Applied and 300% Retention improvement at

Dell.

PROFESSIONAL EXPERIENCE

BUSINESS 2 PERFORMANCE, LLC, Seattle & Austin 2007 2009/2000 2005

Boutique Human Resources Consulting

Consultant

Key partner of a boutique HR Consulting Firm. Focus on the design, development, and

implementation of policies and procedures to improve employee production, retention and

satisfaction levels.

INTERMEC, INC., Seattle, WA 2005 2007

Intermec Inc. develops, manufactures, and integrates the most sophisticated tools for the

fully coordinated supply chain with 3,000 employees across 72 countries.

Director, Human Resources Business Partners

Partnered with executive management to strategically plan, implement, and direct HR policies,

objectives, and initiatives to align with business strategies. Created Talent Management Programs

for personal, professional, and organizational business needs and growth projections. Provided

root cause analysis, developed solutions, and measured effectiveness. Evaluated company culture

and provided recommendations on changes to accomplish company goals including instituting

employee engagement and positive employee relations programs.

DELL, INC., Austin, TX 1996 2000

Fortune 25 global computer manufacturer and marketer of personal computers and other

computer related products worth $40B in sales and 88,000 employees worldwide.

Senior Manager, HR Organization Effectiveness, Dell Americas Operations

Key HR leader providing operational leadership for up to 6,000 employees while partnering with

operations executives to execute strategic business plans. Administered reporting for facilities in

Mexico and South America.

APPLIED MATERIALS, INC., Santa Clara, CA/Austin, TX 1994 1996

Global leader in nano manufacturing technology solutions with sales in FY08 of $8B and

14,600 global employees.

Human Resources Manager, Start Up Environment

Focused Recruitment, Organization Design and Employee Engagement for a Greenfield location in

which 4,000 employees were recruited and on boarded.

ADDITIONAL RELATED EXPERIENCE

UNITED TECHNOLOGIES, CHEMICAL SYSTEMS DIV., San Jose, CA: HR Manager

TRANSCO ENERGY CO., Corporate Headquarters, Houston, TX, Compensation &

Benefits Advisor

EDUCATION & CAREER DEVELOPMENT

MBA Management, University of Houston, TX (Currently pursuing)

Bachelor of Arts, Texas A&M University, Commerce

Certified Employee Benefits Specialist CEBS, University of PA Wharton School

Certified Compensation Professional CCP, American Compensation Association

Six Sigma Quality Training, University of California at Santa Cruz

Human Resources Strategic Leadership Certification, University of MI

DDI Certification, Development Decisions International

Society of Human Resources Management SHRM, Member

World at Work (formerly ACA), Member

Human Resources Executive Association, Member

Austin High Tech Roundtable, Founding Member

Women in Technology International WITI, Member

4 Karol Zerr Resume

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