Management Sales

Gerald F. Albertini

* **** *** ******* ******, MA 01520 ? H 508-***-**** ?

***********@***.***

Strategic Sourcing / Supply Operations

Creative, visionary executive with a record of success leading performance,

value generation and growth in domestic and international operations

through business and industry transformation, turnaround situations, change

management and business modeling. Respected for excellence in operations,

supply chain, fiscal management, service delivery and customer satisfaction

achieved through business planning, innovation, commitment, communication

and teamwork. MBA with proven leadership and demonstrated success in the

following:

Business Planning / Finance Market/Industry Analysis Supplier Partnerships

Budgeting/Performance Business Development Contract Management

Metrics Program Management Key Deliverables

Shared Resource Management

Building and leading organizations to achieve sustainable growth in the

global marketplace

Professional Experience

Fidelity Investments, Marlborough, MA

Industry leading Mutual Fund Company and provider of financial services,

investment management, brokerage services, personal and workplace investing

services and human resources and benefits outsourcing services.

Supply Chain Consultant, Fidelity Human Resources Services Co. (FHRS)

through Veritude LLC (2007 to 2008)

Reviewed the Fidelity Employer Services Co. portfolio, identified and

analyzed operations and contractual obligations relative to the newly

formed FHRS Co., and devised a profitable, client-supplier HR and Benefits

Outsourcing Services business model. As a Consultant under contract to

Veritude, reported to the Vice President, FHRS Supplier Management.

. Increased profits by more than $25M and leveraged synergies to further

improve margins.

. Established supplier P/L statements and developed KPIs and dashboards

to monitor their performance.

. Identified, assessed and aligned client and supplier SLAs and metrics,

recommended alternative contractual scenarios to improve performance

and client satisfaction and implemented best practices to insure

sustainability.

Massachusetts Institute of Technology, Cambridge, MA

A world-renowned institute of higher education and research with proven

leadership in the fields of engineering, business, technology and life

sciences. Reorganization of the Institute initiated in 2006 under the

leadership of its new President.

Special Projects Director (2005 to 2007)

Director, Shared Services Initiative (2004 to 2007)

Created and implemented the Shared Services "Centers of Excellence" for

multiple departments, centers and schools and executed special projects

involving strategic planning, finance and administration, indirect

procurement, IT and talent management. Reported to the Executive Vice

President and the Senior Projects Director.

. Designed and directed "Centers of Excellence" that provided strategic

and operational services, generated cost savings of 30% or more and

significantly improved process efficiencies and cross-functional

effectiveness.

. Delivered Internal Consultative Services: Planning, budgeting, market

research, program development, contract and vendor management,

continuous process improvement, IT integration, talent management and

labor relations.

. Devised and led Institute-wide Special Projects including business

modeling, change management, operations and indirect procurement

including office equipment & services, fleet and transportation,

travel services, campus catering and more leveraging process

efficiencies, competencies and technology into value added & cost

saving solutions.

Bancroft Motor Group, Worcester, MA

A privately held, family owned, automotive group incorporating

Chrysler/Jeep/Nissan franchises.

Business Development / E-Commerce Sales Manager (2003 to 2004)

Develop, implemented and manage the e-commerce sales model project and

identified and improved Internet sales channels, processes and metrics that

significantly contributed to the profitable growth of Bancroft Nissan's new

and pre-owned sales operation. Reported to the General Sales Manager; with

2 direct reports; 5 indirect reports.

. Delivered 26.5% of total Nissan sales within first 12 months through

new Internet/e-commerce process.

. Attained a 9.5:1 "lead to sales" ratio; surpassing the national

dealership Internet "lead to sales" ratio of 11:1.

. Achieved an 85.5% Internet "appointment to closing" percentage;

exceeding the national average of 78%.

Summit Technical Services, Inc., Warwick, RI

A $30M privately held S Corp specializing in value-added Technical and IT

contract staffing solutions for business and industry. Reorganized during

Q1/2002 with the two remaining owner/partners actively managing Corporate

and Division operations.

Chief Operating Officer (2001 to 2002)

Directed corporate operations and the business plans, metrics attainment

and profitable growth of the business divisions. Reported to the President

& CEO and the Board of Directors; with 9 direct reports; 7 indirect

reports.

. Devised and implemented the new business model that generated a 40%

increase in net profit on new business.

. Introduced the first five-year business plan with revenues, SG&A and

net profit by business unit.

. Strategized with and developed key performance metrics for the Board

of Directors and Division Managers and incorporated them into the

Balanced Scorecard to quantify true business growth and profitability.

Simplex Time Recorder Co., Westminster, MA

A $1.15B privately held company that manufactures, sells, and services fire

detection equipment, access control/security devices and workforce

solutions worldwide. Acquired by Tyco International 2001.

Senior Manager, Global Corporate Services Operations (1996 to 2001)

Manager, US Corporate Services Operations (1986 to 1995)

Created, directed and expanded Corporate Services as a centralized global

operation for the planning, strategic sourcing, fiscal management and

service delivery of indirect spend and resource management across the

Americas, Europe, Australia and China. Reported to VP/Treasurer; with 9

direct reports; 150 indirect reports.

. Grew Corporate Services from a start-up US business unit to a Global

supply chain operation incorporating the planning, sourcing, fiscal

management and service delivery of indirect spend worldwide.

. Broadened services to include fleet operations (3,600 vehicles),

insurance, risk, safety and claims management, travel services, real

estate and facility management (190 offices), IT/IS services, office

equipment & services, capital planning, asset and resource management,

supplier and contract management and service delivery.

. Designed and leveraged Corporate Services to include an operating

budget of $120 million, an asset portfolio of $89 million, annual

volume in excess of $67 million, and a contribution margin of $13

million.

. Generated $32 million profit and $25.4 million revenue enhancements in

global operations over five years.

. Attained/exceeded plan, contribution margin and key performance

metrics each year for fifteen consecutive years.

Education

MBA, Management and Finance concentrations, University of Miami, Coral

Gables, FL

BSBA, Marketing, John Carroll University, University Heights, OH

Other Training: Executive Development; Leadership and Team Dynamics;

Facilitation; Change Management; Balanced Scorecard; Project Management;

Continuous Process Improvement; Shared Services; Procurement; Time

Management

Presentations and Publications

. Organizer/Moderator/Speaker, AltWheels (2005 to 2009), Boston, MA

. Presenter/Instructor, National and Regional Professional Training and

Development Programs

. Speaker/Panelist, Corporations, Industry Groups, Government Agencies and

National Conferences and Seminars

. Program Developer, Director and Presenter, NAFA Masters' Forums with the

IRS, General Motors and key federal and state government committees and

agencies

. Authored/featured in national publications, professional journals and

magazines

Professional Affiliations and Leadership

Current Affiliations: NAFA; SSON; MA Clean Cities; AltWheels (sustainable

transportation/energy non-profit)

Prior Affiliations: NSC; IFMA; NHTSA; NBTA; RIMS; NTSA; MIT Energy

Initiative; NACUBO

Chairman and Secretary, New England Chapter of the NAFA Fleet Management

Association

Client Advisory Board, Wheels, Inc. (leading fleet management services

provider in the US)

National Editorial Chairman, NAFA Fleet Management Association

National Education Chairman, NAFA Fleet Management Association

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