Scott Hasterlik
Email: **********@*******.***
Reno, NV 89511
Phone: 775-***-****
PROFESSIONAL EXPERIENCE
Dell Inc.
Production Control
Responsible for scheduling production and setting daily business commits
for all lines of business for Dell's West Coast Fulfillment Center - VP
Membership, APICS Northern Sierra Chapter
. Led Green Belt project that reduced direct labor by five heads while
improving Units per Labor Hour(ULH) by 45% and Cost per Box by 53% saving
$319K annually by creating lean line for retail boxing
. Led Kaizen event with 3PL that resulted in a 68% reduction of process
steps while increasing ULH by 15% on the printer shipping line
. Developed inbound tracking and scheduling procedures for three new lines
of business resulting in over 95% commit attainment
. Improved customer experience by creating a reporting tool to identify
parts required for each inbound manifest of systems reducing cycle time
created by part shortages
. Designed query to provide timely BOM information for new Retail
production line resulting in over 98% Must Arrive by Date achievement
. Drove down DPMO occurrences and saved $25k Missing, Wrong, and Damaged
systems annually without incurring additional operational cost by
removing small options from the outbound conveyor and routing them
through an existing process already being used by ink
. Improved the Kanban compliance from 66% to 93% by implementing a weekly
audit of 3PL compliance reducing on hand inventory by 27%
. Initiated new Retail project, including redesign of materials flow from
various sources to the Retail build area
Business Systems Analyst
Team lead responsible for new development, performing skills checks on new
team members and training team on advanced SQL and Excel skills
. Led Yellow Belt project that reduced time spent producing metrics for
1 on 1 coaching sessions by 95%, reduced cost by 93% while creating a
one stop for Tech metric for the first time
. Led project that reduced the time it takes to document a call from 3
minutes to 72 seconds by automating populating customer information
resulting in $219K savings per year
. Redesigned data structures behind primary metrics reporting tool
resulting in a processing reduction from 24 hours to1 hour
. Redesigned midyear stack ranking process reducing processing time from
two weeks to three hours
. Automated the manual overrides that analysts would have to perform for
the mangers in the Attendance Tracker tool giving the managers full
control for the first time allowing schedule adherence to be raised from
94% to 98% meeting business goals
Technology Support
. Recognized as top performer on the floor and moved onto Escalation
team.
. Developed new data collection tool that provided metrics for the
escalation team for the first time
. Reduced unnecessary reinstall requests by 23% by developing a feedback
collection tool that allowed for feedback to be collected, reviewed
by Level two techs, and sent from the Operating System reinstall team
to the original tech who worked the call
Computer Skills
Microsoft Office, ASP.Net(C#), SQL, Visual Basic, Access, HTML.
EDUCATION
B.A., Music Theory/Performance. San Jose State University, san jose, ca
APICS Certified in Production and APICS Certified Train the Trainer
Inventory Management (CPIM). (TTT).
Microsoft Certified Solution Developer Logistics Management Development
(MCSD). Course.
Scott Hasterlik
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Additional Professional Experience
Colonial Freight Systems Inc.
1997-2001
. As sole proprietor, built a successful business based on 100% on time
deliveries, Highest revenue earner in Division, Consistently making
Bonus and Safety awards
. Trained new drivers on the techniques of safe and efficient operation
of their vehicles and how to build successful companies of their own
Shoney's Inc.
1994-1997
Truck Driver
. Received industry safety award
. Maintained a high level of transportation services and recognized
customer satisfaction.
U.S. Army
1988-1994
Assistant Branch Manager
. Directly responsible for cross-leveling assets and eliminating excess,
saving the Post over $5 Million in the first 6 months
. Analyzed newly installed data system that failed to upload information
coordinated Post wide correction, which allowed for real time
visibility of Post assets for the first time.
. Supervisor for 5 soldiers
. Directly responsible for ordering and tracking high dollar reparable
aircraft parts with 100% accuracy.
. Troubleshot stock control procedures to determine what made the
process slow and full of errors and trained personnel in the use of
the new procedures resulting in 99.5% inventory accuracy.
. Oversaw the preparation of a warehouse and 11 soldiers for loading
onto Air Force lift jets. Was recognized for having it ready hours
ahead of schedule.
. Managed a Purchasing Account for all repairs/maintenance of Companies
equipment.
. Responsible for ordering/receiving/distributing and accounting for
equipment.