Customer Service Manager
Resume:
Steven Kirk Hendrick
*** ** *** **. ********* Beach, FL 33441 727-***-****
******************@*****.***
OBJECTIVE To obtain an Information Technology position. Enthusiastic
and determined to succeed; looking for an opportunity to
learn and grow professionally in a dynamic, growth oriented
environment.
SUMMARY Customer Service oriented
Results-oriented leader with strong persuasive and
organizational skills
Effective communicator
Innovative
EDUCATION Florida Atlantic University, Boca Raton, FL 2005-2009
Major: Criminal Justice
Minor/Certificate: IT Security
Graduated: December 2009
Technology coursework completed includes: Computer
Forensics, Information Security Management, Information
Security Systems, Microsoft Office
WORK HISTORY Florida Atlantic University, Boca Raton, FL
Campus Recreation; Aug 2007 - present
Supervisor of twenty student employees
Assistant Facility Coordinator
Maintain the campus recreation equipment and facility
Created inventory database's
Troubleshoot recreation center application software problems
Have functioned in various positions within campus
recreation to include: Manager of the Fitness Center,
Fitness Center Host, Fitness Center Desk, Recreation Sports
Supervisor, Personal Trainer (completed Personal Trainer
Certification), and Fitness Center Facility Supervisor.
Team Parking Systems, Boca Raton, FL
Valet attendant, Sept 2006 - August 2007
Parked cars for busy upscale restaurant
Publix, Palm Harbor, FL
Customer Service Clerk, Nov 2003 - Aug 2005
Assisted customers with product selection and location
Served in various customer service roles to include Bagger,
Cart Coordinator, Stock management
SPECIAL SKILLS Proficient in Microsoft Office products
Local area networking (wireless)
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