Customer Service Sales Representative

SAHARA N. SZELIGA

** ****** ******, *******, ** *0704

**************@*****.***

914-***-****

OBJECTIVE A position in Administration allowing me to utilize my education,

skills and desire to take on new challenges

SUMMARY

Dedicated, enjoy helping others, hard working and determined, love to

learn, efficient and organized enjoy team work as well working alone;

excellent interpersonal and customer relation skills; Microsoft

applications, Lotus Notes, Internet research, mortgage software, Writing

Skills

EDUCATION Mercy College, Dobbs Ferry, NY

May-2005

BS, Social and Behavioral

Sciences Minor: English

EXPERIENCE Smith & Warren Badge Company

2007-Present

Customer Service/Assistant

. Entered and processed orders, filed, faxed

. Contacted customers with order issues and answered incoming

customer

concerns

. Generated invoices, reviewed for item detail and cost

accuracy

. Assisted Sales Representative with customer orders and

follow up

. Closely assisted office manager with daily duties; ordered

supplies, processed credit

cards, set up deposits

Lamparter Marketing Group, Inc. Tarrytown, NY

Administrator/Recruiter

2007-2007

. Greeted interviewees & created pleasant working

environment

. Filed, faxed, e-mailed, answered switchboard,

distributed mail

. Used ACT to set up interviews

. Reviewed Resumes and set up interview appointments

for sales candidates

Argent Mortgage Company, White

Plains, NY 2003-2007

Underwriter/ Funder/ Doc Drawer

. Established Customer relationships with title

companies and brokers

. Assessed and analyzed loan application, credit

reports, income documents and other pertinent loan

documentation i.e. tile commitments, hazard

insurance, verifications of payment history and

payoffs

. Made decisions for approval/decline based on borrower

credit, payment and employment background while

adhering to company guidelines to maximize company

profit and minimize risk or loss

. Cleared conditions and necessary stipulations

. Audited loan file to ensure package is complete and

meets funding requirements

. Sent closing package to closing agents

. Developed auditing checklists for funding department

as a tool for efficiency

. Audited file for accuracy and constancy and sent

closing packages to closing agents

COMMUNITY Cabrini Nursing Home, Dobbs Ferry, NY

2009- Present

INVOLVEMENT Volunteer

Blythdale Children's Hospital, Valhalla, NY

Volunteer

2009- Present

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