Sales Customer Service

TIMOTHY T. WHITE II

EXECUTIVE Executive level manager with extensive experience and education in all facets of corporate and plant

operations seeking a challenging, growth oriented and long-term position with a progressive company

SUMMARY

CAREER HISTORY

Director

Universal Cooperatives, Inc. – Eagan, MN 2006 –2009

Oversaw multiple plant operations and product production of adjuvants, surfactants, herbicides,

insecticides, granular compounds and specialty chemicals allowing total understanding of all facets of plant and

corporate operations

Directed customer service personnel including sales, product ordering, accounts receivable and payable,

shipment scheduling, and all other duties necessary for corporate operations, improving both customer

satisfaction and improved response to customer questions

Revamped customer service computer systems to allow easy access to pricing and cost positions and allow

immediate access to order status by customer

Negotiated supplier contracts and raw material pricing reducing overall raw material cost

Set national pricing programs for all products sold by United Crop Protection Alliance

Set manufacturing and purchasing costs along with margin and profit points to meet budgetary goals

Developed projected sales by customer and product category and guiding corporate and customer

programs to adhere to set budgetary goals

Managed sales programs, early ordering programs, cash discounts, terms and delivery programs while

adjusting them as needed to assist in maximum profit margins and exceeding customer expectations

Oversaw regulatory affairs with development of labels and product registrations in all 50 states

Successfully wrote and registered over 100 new profitable products in a two-year time frame

Prepared division budget and five-year sales and budget plans submitted for review by CEO and Board of

Directors

Developed national warehouse program to provide improved product delivery and response to customer

needs while reducing overall transportation cost

Realigned sales department to respond to customer inquiries and provide improved customer satisfaction

Led UCPA to record sales and record margins in 2007/2008 seasons

National Marketing Sales Manager

Universal Cooperatives, Inc – Eagan, MN 2005 – 2007

Oversaw all sales functions for UCPA while remaining the Operations Manager at Universal Cooperatives,

Inc.

Developed a sales matrix for each customer to assist in determining customer needs for each 12-month

sales seasons allowing for inventory control, improved production efficiency and reduced financing cost

Worked with customers to develop sales and early order programs

Developed a comprehensive advertising plan using a combination of print and broadcast mediums

Developed marketing materials to promote new and existing product lines

Launched new product line of adjuvants and specialty chemicals including formulations, manufacturing,

pricing, marketing and advertising of the new line

Participated in customer trade shows

173 Anderson

Ferry Rd. Developed new customer relationships and contact manufacturing

Apt. 34 Operations Manager

Cincinnati, OH Universal Cooperatives, Inc. – Napoleon, OH 1999 –2007

45238 Responsibilities included all aspects of day to day plant operations, capital expenditures, annual budget

preparation, cost analysis, financial reporting of formulation and packaging

Cell: 419-***-****

Facility exceeded sales budget by 20 percent each year while improving efficiency by over 20 percent and

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reducing overhead costs by 20 percent during 2004–2006

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TIMOTHY T. WHITE II

CAREER HISTORY

(CONTINUED)

Negotiated vendor contracts

Secured sources for packaging materials while establishing delivery schedules for incoming raw materials

Developed formulations, designed packaging, implemented processes and secured equipment

Emergency Response Coordinator which oversaw, developed, implemented and updated facility safety

programs and served as intermediary for all EPA and OSHA correspondents

Contract Sales Representative where the duties included presenting, quoting and securing non-traditional

business. Contact business increased substantially from nonexistent to over $1 million dollars in first year

Member of Universal Cooperatives, Inc. Management Council where duties included reviewing existing

company-wide budgets, employee programs, future business expansions, making recommendations and

determining the future goals and business opportunities for the company

Implemented a gain sharing incentive program that increased productivity and reduced quality defects

Was appointed management representative for ISO program and organized the transition to new ISO

standards

Designed, wrote and registered the Napoleon, Ohio facility for ISO 9002 where there were zero findings

during the registration audit and all audits afterwards

Supervised the formulation, production and maintenance of plant facility

Developed a preventative maintenance program that reduced downtimes by 80 percent

Negotiated two five-year union contracts that resulted in a unanimous, positive vote by union members

while meeting all goals established by Universal Cooperatives, Inc.

Plant Supervisor

Universal Cooperatives, Inc. – Napoleon, OH 1994 –1999

Senior Chemist

Universal Cooperatives, Inc. – Napoleon, OH 1992 –1994

Chemist

Universal Cooperatives, Inc – Napoleon, OH 1992

EDUCATION Bowling Green State University (Bowling Green, OH)

Masters in Business Administration (2001)

Hiram College (Hiram, OH)

Bachelor of Arts in Chemistry (1992)

Youngstown State University (Youngstown, OH)

Chemistry program (1987 – 1990)

ORGANIZATIONAL American Standards Testing Methods (ASTM) E35 Committee Member (1998 – 2009)

INVOLVEMENT Black Swamp Arts Festival Visual Arts Chair (2003 – 2007)

Chemical and Allied Health Organization Member (1998 – 2009)

Chemical Producers Distribution Association Board of Directors Member (2006 – 2009)

City of Bowling Green Parks and Recreation Vice President and Board Member (2003 – 2006)

City of Farmington Parks and Recreation Board Member (2007 – 2009)

Henry County Local Emergency Planning Commission Member (1993 – 2005)

Leadership Bowling Green Graduate (2003)

Toledo Business Journal Twenty Under Forty Award Recipient (2002)

173 Anderson Wood County Habitat for Humanity Construction Committee Chair, Crew Chief and Board of Directors

Ferry Rd. Member (1997 – 2006)

Apt. 34

Wood County Jaycees Member (2002 – 2005)

Cincinnati, OH

Bowling Green’s New Jaycee of the Year (2002)

45238

State of Ohio Jaycee of the Third Quarter (2002)

Cell: 419-***-**** World Instructor Training Schools (W.I.T.S.) Certified Personal Trainer (certified 2005)

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References available upon request

Contact this candidate