Customer Service Sales

Erika Jameson

***** ***** ***

Laurel, MD ***08

Home 301-***-****

Work 301-***-****

Cell 240-***-****

Objective

Obtain a position as an entry-level Medical Assistant with emphasis

on patient interaction and preparation. This position should allow

for continued on the job training and education along with room for

advancement.

Qualifications Highlights

. Motivated and goal oriented individual with abilities to organize

and communicate well.

. Acquired highly developed interpersonal skills, having worked

cooperatively with a variety of professionals.

Experience

The Home Depot, College Park, MD

RTV (Return to Vendor), 2002- Present

. Data entry and compile daily reports and prepare documents.

. Compile daily reports, log, file, fax, copy, and retrieve reports.

. Serve as department receptionist: answer and direct incoming phone

calls/messages.

. Schedule delivery appointments and ship RTV merchandise.

. Respond to customer demands for power equipment sent out for

service.

. Maintain inventory levels and shrink.

. Participate on safety team (organization that deals with safety

issues threw out the store.)

TARGET, Bowie, MD

Sales Floor Team Member, 2001-2002

. Serviced customers.

. Responded to customer needs for product and or information.

. Assisted the front end in times of need.

. Organizes merchandise on the sales floor in several departments.

Wendy's, Watkins Park, MD

Crew Chief, 1999-2001

. Opened and closed the store.

. Supervised staff members.

. Provided customer service internal and external.

Education

Certificate, 2005

TESST College of Technology, Beltsville, MD

Skills

. Medical Terminology.

. Scheduling Appointments (Medisoft).

. Medical Records Management.

. Vital Signs.

. Billing

. Basic Diagnostic & Procedural Coding.

References

Available upon request

Contact this candidate