Customer Service Developer
Resume:
Jim Phillips
***** ****** **** ********, ** *****
***@****.**
Objective
To obtain a Developer position with a fun and forward thinking company that
will provide growth potential and possible upward mobility. Ideal position
would provide exposure to various design projects in different market
segments and a constant challenge.
Technical Skills
OS: Windows, Mac, Linux
Languages: C++, UML, Regex
Web Development: HTML, XML, XHTML, CSS, PHP, CakePHP, Java Script,
JQuery, Prototype, AJAX
Database: MySQL, SQL Server
Other proficiencies: Subversion, Git, Basecamp, Visual Studio, Dream
Weaver, Photoshop, Eclipse, Zend for Eclipse, Excel, Word, Outlook,
PowerPoint, LAMP
Summary of Me
Remarkable technical knowledge matched with great people skills
Extensive skills with client/customer service and project management
Creative outlook on life with a perspective not found in most
developers
Experience
Jan 08 - Present Developer
ESN Interactive Hollywood, CA
Lead/Co-lead development projects for in-house application
management suite
Manage email campaign to 50000+ persons
Create multiple shell scripts for more efficient tracking code
maintenance
Operate as technical liaison to graphics and sales departments
Manage User Experience with graphics department
Strategize new techniques for lead generation with marketing
department
Implement & manage hosted company GMail
Brainstorm social media applications with SEO coordinator
Implement AJAX functionality for Pay per Click pages
Physically repair computers when hardware malfunctions occur
Recycle PC components to create testing environments from dead
PCs
Technical support for Account Management staff
Sept 07 - Jan 08 Image Developer (Contract)
Intuit, Inc. San Diego, CA
Update SGML code for use in help files
Created and/or updated forms using FormWriter 1.11 and
FormWriter 2
Sat on debug and development committee for FormWriter 2
Trained fellow employees in instruction protocol
Feb 06 - Nov 06 Compliance Manager
America One Mortgage Encinitas, CA
Implemented online payment option for agent application fee
Helped design layout for webpage
Maintained online bulletin board for all employees & contractors
Managed email based resource for Loan Officers (provided answers
to all questions)
Office liaison for all lender Account Executives
Education
Computer Information Systems (Magna cum Laude) - Aug 07
Coleman College - San Diego, California
Marine Biology - May 04
University of Alabama at Birmingham - Birmingham, Alabama
Professional Memberships and Organizations
Notary Public
PADI Master SCUBA Diver Trainer, Emergency First Response Instructor
References
Available upon request
Contact this candidate