Sales Engineer

John David Bahadoor

*** **** **** ***** • Rocky Mount, VA 24151 • 540-***-**** • abm816@r.postjobfree.com

PROFESSIONAL SUMMARY

A professional with more than 5 years of experience in the Marketing and IT industries. I’m capable of

reducing project time and costs while motivating a team. Able to drive meetings to ensure the team

produced the desired outcome for the client. I have helpdesk experience as well as on hand experience

with new and legacy technology. Client training and support services, technological educational

experience with large and small groups.

QUALIFICATIONS

• Designed announcements and flyers using Adobe Photoshop and Microsoft Office Suite

• Performed data research and analysis database and generated reports based on that data

• Well knowledgeable with Microsoft Office applications (Word, PowerPoint, and Excel)

CERTIFICATIONS

• Internet and Computer Core Certification (IC3), 05/2003

• Help Desk Certification (HDI), 05/2008

• A+ Linear Core Hardware Certification (A+), 01/2004 * Currently obtain of the

certification

TECHNICAL SKILLS

• Microsoft Office Suite (Word, Excel and PowerPoint)

• Windows Operating Systems

• Share Point and Active Directory

EDUCATION

Dual Concentration Master of Business Administration 09/2009

American InterContinental University Hoffman Estates, IL

Concentration: Marketing

Concentration: Organizational Psychology and Development

EMPLOYMENT HISTORY

TSC Specialist (Help Desk Tech) 06/2007 – 06/2009

Carilion Clinic Roanoke, VA

• Provide support for the purpose of resolving computer and telephony related issues for all

• employees and affiliated personnel

• Coordinate problem calls with appropriate Technology Services Group (TSG) area

• Provide information as requested for tickets, projects, access requests and other areas

• Group training and educational services provided to other support teams and end users

Sales/Marketing Assistant 05/2003 – 09/2008

Calvary Supply Roanoke, VA

• Conducted phone and in-office sales to the public as well as corporate end users

• Drew up sales documents, did market research and closed business transactions

Help Desk Analyst II and Opts Analyst CCC 08/2005-09/2007

Advance Auto Parts Corporate Office Roanoke, VA

• Provide support for the purpose of resolving computer and telephony related issues for all

employees and affiliated personnel

• Provide information as requested for tickets, projects, access requests and other areas

• Supported Store purchasing and parts ordering

• Troubleshooting technological and mechanical issue reported by their 3000+ Stores

• Proficiency with AS400

Computer Sales/Technician/Marketing Analyst 03/2003 – 11/2005

Advance Technology Computers Rocky Mount,

VA

• Deliver service with a high degree of customer satisfaction, technical expertise and

timeliness

• Designed marketing flyers and built custom PCs and

• Completed sales contracts and generated business reports

Network Engineer Intern 05/2002-06/2005

Franklin County Public Schools Rocky Mount, VA

• Installed computers for a wide range of users from one to as much as 30+ computers

• Repaired computers on location as well as in shop

• Designed and implemented wireless and wired networks

• Problem analysis of windows and Macintosh operating systems

• Proficient with Microsoft applications including Microsoft office, adobe, share point, and

active directory

• Educational services and departmental training support for all end users

Contact this candidate