H arlan D Hammack
NEWBERRY, FL 32669 US
Cell Phone: 352-***-****
Home Phone: 352-***-****
abm7yl@r.postjobfree.com
Objective
I hope to reestablish my affiliation with the Lowe’s Companies. Having been a successful former Store Manager with Lowe’s, I feel
that I can bring a broad spectrum of skills and abilities to the company . I have an insider’s knowledge of day to day operations in a
big box Lowe’s store, and I understand the way to get things accomplished when working with Sales, Zone and Department
Managers. I would consider relocation should you determine my skills and abilities warrant an offer of employment.
Abilities
Experience in directly supervising sales workers in a retail establishment or department, including management functions such as
purchasing, accounting, and personnel work. I subscribe to a high degree of ethics and lead by example.I maintain a strong sense
of urgency to provide excellent customer service through product knowledge and merchandising, as well as associate training. I
have supervised the opening of two Lowe’s stores and have experience with recruiting, hiring, training, P&L and expense
management, shrink control, scheduling and payroll, performance management and store operations including Sarbanes-Oxley
compliance.
Employment History
Store Manager
09/2009 – 12/2009 Radio Shack Corporation Lake City, FL
Responsible for store operations, ordering, scheduling, customer service, P&L,
customer satisfaction scores, shrink, safety, margin control and training. Also
responsible for sales management, merchandising and pricing, resets and customer
service.
Store Manager
09/2008 - 07/2009 Tractor Supply Co Chiefland, FL
Responsible for store operations, ordering, scheduling, customer service, P&L,
customer satisfaction scores, shrink, safety, margin control and training. Achieved an
increase in customer satisfaction of 50%
Store Manager Trainee
04/2008 - 07/2008 Tractor Supply Co Starke, FL
Training, ., Completed 90 days training at the Starke store Was transferred to
Douglas, Ga for an 8 week period as An interim store manager
Store Manager
07/2006 - 04/2008 Lowe's Home Improvement Baton Rouge, LA
Responsible for total store operations, driving sales growth through training and
superior customer service, leading by example with a sense of urgency and high
energy Achieved sales growth and exceeded sales plan by over 10% and improved
bottom line by over 100% of expectations. Received passing score on corporate
audits. I was asked by the District Manager to teach a training program for
associates aspiring to become Department Managers in the district. During that time
I taught four separate groups of 25 students, twice monthly.
Operations Manager
06/2004 - 07/2006 Lowe's Home Improvement Jacksonville, FL
Responsible for store operations in the absence of the store manager. Specific
duties included responsibility for merchandising the store, pricing, receiving and
delivery processes, installed sales, training shrink and safety, customer service and
conflict resolution. Achieved a 1. 2% inventory Achieved 95% of sales plan.
I was employed by Lowe's Home Improvement beginning in 1995. During that time I
Transferred from Inverness Florida to Ocala Florida, and then to Flint, Michigan
where I helped staff and open a new store. I was promoted from Administrative
Manager to Operations Manager during my 4 years at that location. I was then
transferred to Farmington, Missouri to assist in opening another new store. I was
transferred to Jacksonville, Fl for the purpose of preparing for Store Mgr Training
program.
Prior to beginning my retail career, I was a building designer / estimator, Active in
the construction industry for 25 years.
Education History
Issuing Institution Qualification Course of Study
Lawrence Technical 2 Years Architectural
University Engineering
Clarkston Senior High School College Prep
High School Diploma
Additional Information
I am a four year veteran of the United States Air Force, having served in Viet Nam. I received an Honorable Discharge.
References Available on Request