Manager Customer Service
Resume:
-*LINDA PETROCELLI-BROWN
UPPER DARBY PA 19082
E-MAIL: **********@***.***
Cell: 484-***-****
Summary:
Great problem solving skills, coordination and completion of several projects at once. Loyal and
dependable, a team player. Ability to make competent decisions regarding business matters.
Extremely organized and able to work without supervision.
Work History
01/10-pres Horst Insurance Group
122 Commons Court
Chadds Ford Pa 19317
Commercial Account Manager
Service, Manage, and Process New and Renewal Commercial Accounts.
Main focus on providing exceptional customer service. Experienced in
Applied systems.
03/06-09/09 Peterson Insurance Services Inc
Havertown Pa 19083
Commercial Insurance Account Manager
Prospected, wrote, and serviced all lines of business with main
Focus on commercial lines, exceeded sales goals on a consistent basis.
Generated leads through referrals from existing clients, cross selling and
up selling. Also managed, trained employees’ and trouble monitored
management systems and downloads from insurance carriers.
Exceptional customer service skills and ability to multitask in a fast
paced environment. Detail oriented, committed to excellence.
08/83-03/06 Maclens Collision Professionals
Philadelphia Pa 19119
Office Manager / Controller
Over 23 years experience as Office Manager and Controller. Liaison
between clients, insurance companies and lawyers to reach settlements
in auto claims to ensure a quality and timely repair . Handled all
financial aspects of business, including Bank Reconciliation, Payroll,
employee benefits, accounts receivable, accounts payable, Weekly
budgets, month end closings, quarterly payroll taxes and managed
several commercial properties.
1978-1983 Thrifty Car Rental
Philadelphia, pa 19153
Auto Rental Agent/Operation Manager
Started out as a rental agent right from high school and advanced to
operations manager.
Education
1974-1978 West Philadelphia Catholic Girls High
Pierce Jr College
Licenses PA Property and Casualty - PA Life and Annuities
Contact this candidate