DOUGLAS H. BONNELL SENIOR SALES EXECUTIVE
Complex Enterprise-level Sales ? Leadership ? Strategy
Ten+ years Fortune 100 IT account management experience producing large-
scale revenue acquisition and growth
$150+ million new revenue acquired in Product exposure across IT and
last decade telecommunications applications,
Ability to sell complex technology or technologies and services
knowledge-based business services Skill in managing fulfillment
supported by strong financial, requirements of complex engagements
administrative, and academic experience supported by successful negotiating,
Success in low and high market share teaming, and matrix management of
environments, with prominent or obscure internal and external partners
brands, through intensely Extensive positioning at key accounts
customer-focused, team-based sales and
servicing
QUALIFICATIONS SUMMARY
Doug and his team are the finest I have had from any vendor in my forty-
year career.
-- Financial Services, Fortune 100 Corporate Vice President
Sales & Sales Management
Intense work ethic Project management
Enterprise-level sales Financial analysis (cash flows, NPV, IRR, etc.).
Sales team motivation Revenue acquisition in low & high market share
Microsoft environments
Office/Salesforce.com Facility with executive relationships and positioning,
Relationship management including CEO level
Strategy/tactics development, particularly in team or
matrix environment
Product & Technical Exposure
Messaging Managed network services.
Active Directory Security (token, firewall, intrusion detection).
SOA/Platforming Lap/Desktop (deployment, maintenance, helpdesk)
Directory Services Microsoft enterprise products (SharePoint, BizTalk,
Technology refresh etc.)
Portals/Ecommerce LAN/WAN/RAS (transport, CPE, management & maintenance)
Content Management Server management (file, mail, print, application,
Wireless (voice & data) hosting)
Partnerships (Microsoft, FAST, Vignette, Pegasystems,
Audio/Video Endeca, DataStage)
conferencing Misc. device management (BlackBerrys, pagers, scanners,
copiers, etc.)
Voice/data telecommunications (transport, CPE,
management & maintenance)
Extensive Account Positioning
AT&T Siemens North America New York Computer Science
Life Corp
PROFESSIONAL EXPERIENCE
VIRTUSA CORPORATION - Director, Business Development 2006
- present
. Successfully positioned firm and acquired numerous new Fortune 500 logos
for outstanding, but lesser known IT consultancy, also gaining
participation in large scale RFPs and selection by major players across
verticals, with emphasis on US telecommunications (transport, equipment,
wireless), engineering, and healthcare/pharma.
. Extensive contribution to development of a national go-to-market plan and
associated strategy/tactics
. Built strong relationships with Global Delivery, Client Services, and
Sales organizations
. Promoted to build initial new logo engagement group in North American and
Europe. Lead seven.
. Special 3 month effort developed $9M pipeline, Top 1Q Sales Award
recognition by Chairman, May, 2009; Most Valuable Player award, April,
2009; Outstanding performance bonus award (one of 10 company-wide), June
2009
VERIZON BUSINESS - Specialized Services Group - Enterprise Integration
Solutions
Senior Business Solutions Consultant
2006
. Deal maker, including development of go-to-market strategy and tactics,
resource leadership, and profit/loss, for comprehensive network
outsourcing engagements originating in Manhattan for Fortune 15
telecommunications provider.
. Facilitated development of IP Telephony solution for Corning Glass in
concert with Corning account team, Cisco and VZB EIS technical support:
17,000+ users, 74 locations, incl. HQ, plus unified messaging, call
manager, etc., 40% soft phone, plus LAN/WAN.
. Developed solution opportunities for White & Case LLP (helpdesk), Mars
Electronic Industries (spin-off of Mars Candy) (comprehensive IP
communications infrastructure), Continuum Healthcare (5th largest
employer in NYC) (Helpdesk, plus custom billing solutions).
EVALUESERVE
Client Executive
2005-2006
. Sold new clients outsourced, value-added research solutions covering
business research, marketing, investment research, patent research, and
data analysis, primarily to the New York metro market for start-up
knowledge services provider.
. Exceeded overall quota
VERIZON BUSINESS
Strategic Account Manager (SAM) - Enterprise Solutions Group - Alliance
Partnerships 2004-2005
Account: Computer Sciences Corporation
. Sold Verizon product/service lines to and develop joint go-to-market
initiatives with Tier 1 global outsourcing and professional services
firm.
. Developed solutions for the customer's outsourcing clients in concert
with multiple direct ESG Verizon account teams.
. Established effective Verizon relationships with the customer's Chief
Information Officer, Chief Technical Officer, and Director of Global
Infrastructure Strategy.
. Successfully managed entire account team following departure of Senior
SAM. Achieved 104% of quota.
AT&T Sales & District Management Positions, 1993 to 2003
1986-2003 Corporate Management Positions, 1990 to 1992
Corporate Treasury Positions, 1986 to 1989
AT&T BUSINESS SALES
District Manager / Client Services Executive (CSE)
AT&T Solutions, Business Development 1999-2003
. Lead CSE in winning $100 million outsourcing agreement with Visteon
Corporation (Fortune 200 spin-off from Ford). Deal required "green-field"
design and deployment of comprehensive convergence-enabled global network
(voice/data). Proposal scope was "desktop-to-desktop" and involved
partnerships with Cisco, COMPAC, Checkpoint, and numerous other industry
leading network providers.
. Responsible for client interface, value chain coordination, risk
analysis, financials (including profitability) of custom bid process and
ad hoc team building to develop large network outsourcing agreements for
Fortune 500 market, usually including asset and personnel acquisition.
Client Business Manager (CBM)
Account: New York Life Insurance Company 1994-1999
. Effectively positioned at all decision-making levels, up to and including
Chairman/Chief Executive Officer and SVP/Chief Information Officer.
. Developed and successfully executed strategy to win back MCI/WorldCom's
largest account in this industry ($33 million deal, largest win-back sale
in NYC branch history).
. Grew annual AT&T net revenues 1400% ($1.5 to $22+ million), including
AT&T's largest commercial e-mail application and AT&T's largest IP-based
remote access application.
. Sold professional services engagement to review and recommend an intranet-
based, enterprise-wide knowledge management capability.
. Successfully negotiated seven major contracts.
. Planned/successfully executed simultaneous voice and data network
deployment (450 sites and 20,000 end users).
. Managed direct, dotted-line and matrix reporting teams across multiple
AT&T business units to deliver integrated, innovative, and large-scale
customer solutions involving numerous voice, data, access and consulting
product lines.
. Customer viewed CBM and immediate account team as finest from any vendor
(see quote above).
Global Services National Account Manager
Account: Bank of New York 1993-1994
. $7.2 million annual revenue responsibility.
. Closed 50 million minute local toll winback sale.
AT&T CORPORATE STAFF
Executive Assistant - Specialized Markets Division and 800 Distribution
Group 1992-1993
Successfully provided full spectrum of staff support to AT&T executive in
demanding, high-pressure atmosphere.
Developed multiple executive presentations to AT&T senior corporate
management. Presentation quality allowed executive to differentiate himself
to peers and superiors.
Administered staffing of two 450-person organizations (one from start-up).
Enabled both groups to increase their performance with timely deployment of
suitable resources to required functions.
Prepared, tracked, and analyzed overall budgets. Provided guidance to
executive to stay within plan.
Administered annual performance rating, ranking, and attendant compensation
for all management employees. Employees were assured of confidentiality,
timeliness, and compliance with AT&T HR requirements.
Staff Manager - Performance & Process Management 1991
. Developed, interpreted, and distributed operational and quality metrics
for voice long distance provisioning processes, setting up issues for
action and resolution by AT&T work centers on national conference calls.
. Prepared presentation for Business Communications Services President to
senior communications workers union representatives. Encapsulated
business strategy to gain buy-in from union prior to contract expiration.
. Prepared detailed ROI-based cost analysis of work stoppage contingency
requirements. Allowed Business Communications services to prioritize
contingency expenditures.
Staff Manager - Strategic Information, Measurements & Results Organization
1990
Prepared monthly analysis of operational activity for senior management.
Report included overview and interpretation of account inquiry, ordering,
collections, customer satisfaction, and budget activity.
Monthly digest and analytical insights focused senior team on correct
issues, speeding prioritization and resolution.
AT&T CORPORATE TREASURY 1986-1989
Associate Manager - Accounts Receivable Analysis 1989
Prepared monthly analysis of projected accounts receivable results of
AT&T's largest business unit for senior business unit executives. Analysis
allowed executives to employ short-term credit facilities efficiently.
Associate Manager - Transaction Finance 1986-1989
Conducted analysis of historic spreads between three short-term interest
rates (Fed Funds, LIBOR, Commercial Paper) to determine basis risk for AT&T
interest rate hedging project (one of the first uses of this technique by
an industrial company). Analysis allowed management to employ appropriate
basis.
Prepared reasonability analysis of $400,000 in claims from external lessors
for investment tax credits lost on lease contracts with AT&T due to 1986
Tax Reform Act. Analysis provided internal validation of the claims.
EDUCATION
Masters of Business Administration, Babson College, Wellesley Hills, MA
Principle areas of study: Finance, Organizational Design and Behavior
Master of Arts, Tufts University, Medford, MA
Principle area of study: Architectural History
Bachelor of Arts, Clark University, Worcester, MA
Principle area of study: History