Sales Customer Service

Objective

Highly motivated, results driven, top-performing sales professional with

documented track record. Experienced in medical and business to business

sales; extensive experience in organizational management, business

analytics, customer relationship management systems, and delivering

comprehensive sales presentations.

Professional Experience

Schering-Plough

Charlottesville, VA May 2008 - Present

Title: Sales Representative

Responsible for territory performance of assigned products in the

Charlottesville territory.

. Class of products represented: Antibiotics, Nasal Inhaled Steroids,

Antihistamine, and Asthma medicines.

. Targeted Physicians: Pulmononogist, Allergist, ENT's, Pediatricians,

Urgent Care Physicians, Internist, and General Practitioners

Accomplishments

. 2009 District Sales Representative of the Year award winner.

. Appointed by Management to Leadership Council.

. 2009 Incentive Target attainment 120% to goal.

. Finished 2009 as #1 ranked representative out of 10 from Northern

Virginia District in goal attainment and earnings. Ranked 15th out of

100 in the region.

. Recipient of Top Performer Award in the 2008 training program.

Novartis Charlottesville, VA

June 2003 - May 2008

Title: Sales Consultant

Responsible for territory performance of assigned products in the

Charlottesville territory:

. Class of products represented: Injectable/Infusion, Cardiovascular,

Motility agents, Anti-viral, and Incontinence medicines.

. Targeted Physicians: Cardiologists, Gastroenterologists, Urologists,

Infectious Disease, Rheumatologists, Internists, and General

Practitioners.

Accomplishments

. Ranked #1 in the district out of 10 and 10th in the region out of 120

in 2008.

. Recipient of Regional Top Producing Award in 2005.

. Recipient of Regional Top Growth Award in 2004.

The Supply Room Company Charlottesville, VA September

2000-June 2003

Title: Western Regional Sales Manager

Responsible for motivating, staffing, and training of sales

representatives, support staff, and delivery teams.

Accomplishments

. Led the only growth region in 2002 with comparable sales growth at

12%.

. Led a 20 member team that contributed over $1 million dollars in sales

to the organization.

Circuit City Stores, Inc. Winchester, VA January 1995-

September 2000

Title: Store Manager

Responsible for entire store operations of a location producing $3 million

dollars in sales revenue including leadership of management team and store

personnel, loss prevention, inventory control, P&L analysis, and total

customer satisfaction.

Accomplishments

. Recipient of the Managers of Distinction Award for 1998 and 2000.

. Ranked in the top 4% of the US in total sales performance in 1999.

. Recipient of the Customer Service Store of the Year Award in 1998.

. Ranked in the top 1% in customer service rankings out of 570 stores in

1998.

. Grand opened the Martinsville location two months ahead of schedule.

B. T. Ginns Richmond, VA January 1994-

December 1994

Title: Account Executive

Responsible for business development of office products and office

furniture by cold calling, prospecting, and mining for business.

. Grew annual sales to over $400,000 starting from $0.

The Supply Room Company Charlottesville, VA August 1990-

January 1994

Title: Account Executive

Responsible for business development of office products and office

furniture by cold calling, prospecting and mining for business.

. Responsible for all sales operations of multi-million dollar contract

with University of Virginia Hospital System and Academic Campus.

. #1 Sales Volume producer for 3 years with annual sales in excess of $2

million dollars.

Technical Skills and Interests

. Broad exposure to multiple medical specialties.

. Technical proficiency with all MS office applications and customer

data base systems.

. Currently serving as the Fundraising Chairman for the Carson Raymond

Foundation.

. My first organized event was planned in less than one month and raised

$12,000.

Education

Longwood University Farmville, VA

BS 1990

. Major: Business Administration

. Charter member of the Society for Advancement of Management

. Held leadership positions with the Intramural Department and Catering

office to help pay for education.

. Captain of the co-recreational traveling volleyball team.

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