Sales Manager

Thomas Wroblewski

**** * **** ******

Franklin, WI 53132

414-***-**** Home 414-***-**** Cell

*****@**.**.***

Professional Profile:

Over 20 years of leadership experience in positions of progressive

responsibility to the position of District Manager. Proven ability to

develop comprehensive sales and operational programs that increase

profitability. Strong financial and relationship development skills with a

history of building top tier teams through commitment and integrity.

Core Knowledge & Skills Areas:

* Customer Relationships * Niche Market Development * Human

Resource Leadership

* SOP Development * Below Budget Expense Control * Service

Strategies/Solutions

Professional Experience:

BLOCKBUSTER INC., Milwaukee WI 2007-Present

District Manager

Directed all business operations for 12-16 rental and retail locations in

the Greater Milwaukee market, with over eight million dollars in annual

sales. Managed all fiscal responsibilities from comprehensive sales

programs, shrink control labor demand and expense control. Developed and

implemented a district specific customer service solution plan to improve

customer loyalty, comprehensive and new business sales. Developed new

merchandising plans to increase retail sales in a primarily rental

environment.

. Developed and successfully implemented strategic business plans for

the district as a whole in areas of sales, operations, security/shrink

control. Improving the district power ranking from the bottom 10% to

top 30% in the company within the first year.

. Improved the districts loyalty penetration by 47% in the first year in

position.

. Lowered the stores hourly wage rates and overtime by nearly 4% and

80%+, respectively by managing staffing levels based on store sales

volume.

. Improved shrink dollars by 29% in first year in position.

. Participated as a test market for new rental terms for the 2009 fiscal

year. While the test had a negative impact with total revenue from a

lower rental rate, managed district improvement in store average check

rates by 14% through add-on sales initiatives.

THE MUSICLAND GROUP INC., Milwaukee WI 1990-2006

District Manager-Sam Goody Division (1997-2006)

Directed all business operations for 17 retail locations in the Chicago and

Milwaukee markets, with over $20 million annual sales and over 125+

employees. Managed all fiscal responsibilities; prepared and reviewed all

budgets. Developed and implemented comprehensive sales programs. Analyzed

market trends and oversaw merchandising and store layouts.

. 5 Years of budget sales increases, with an average of 2.1% over the

company's average. Managed a minimum of 66% of the district store

count, achieving budget increases annually.

. Maintained the district's shrink performance at or below the

company's budget for the last 6 consecutive years.

. Through use of direct recruiting and specific position training, was

able to improve the district's turnover, by lowering it 31% over the

past 4 years.

. Field District Training Manager for the Sam Goody Division, for "New

Hire" district managers and regional directors. Developed and

promoted two store managers to district manager position.

. Managed the district's payroll and other expenses below budget for

the last 7 consecutive years.

. District Power Rank (sales/operational scoring) in the top 10% of the

company for the last 5 consecutive years.

. Developed and successfully implemented strategic business plans for

the district as a whole in areas of operational audits,

security/shrink control and expense control, as well as assist

managers in developing individual store plans.

. Performed monthly analysis of P&L statements. Developed contingency

plans to address sales and margin areas performing below trends.

Again, assisting managers with development of individual store plans.

. Served as interim Regional Director for the Midwest territory for

over a 4 month period. Responsible for all accountabilities of the

eight districts in the region, while continuing operations of the 17

store district.

. Served on, and lead multiple corp. /field committees to develop time

and cost saving processes (Operational Audits, Fright Processing, Ad

Sets, Store Visit Templates and Performance Appraisals).

Store Manager-Sam Goody Division (1990-1997)

Managed a store team of employees in a number of Milwaukee area

locations, ranging from $1.1M to $2.7M in annual sales.

. 6 consecutive years in both: budget and comp. sales increases,

covering four different stores.

. 6 consecutive years of shrink performance below the company and

individual store's budgets.

. Excellent ratings in all operational control audits for all stores

supervised.

. Managed the store's payroll and controllable expenses below budget

for six consecutive years.

. Hired, developed and promoted seven assistant mangers, to store

manager positions in the Milwaukee and Chicago markets.

. Improved bottom line store contribution by an average of 5.4% for

the four stores managed.

Education/professional Development:

Marquette University 1986-1987

Major in Business Management (2 years)

Dale Carnegie certification 2000

Special Achievements:

"Above & Beyond" Sam Goody, third quarter fiscal 2005

"Top District Performer" fiscal 2005

"Regional Store Manager of the Year" 1991, 1993 and 1994

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