Manager Project

JAY ALLEBORN

* ******* ***** ? Pittstown, NJ ****7 ? 908-***-**** ?

*********@*******.***

INFORMATION TECHNOLOGY MANAGER - BUSINESS INTELLIGENCE

Information Technology Professional with over fifteen years of experience.

Specialize in providing the leadership, technical knowledge, and direction

for the successful implementation of business intelligence, data

warehousing and reporting solutions. Experience supporting information

demands for several business areas including Accounting, Finance, Customer

Service, Sales, Operations, and IT. Hands-on manager with strong

leadership, coaching and organizational skills. Successful Stanford

Certified Project Manager, coordinating and participating in all phases of

the system development life cycle, from requirements definition to system

design, build, test, training and support.

Extensive experience with all features, operations and architecture of

industry leading business intelligence suite of tools. Strong programming

background with over ten years of software development and distribution.

Proven expertise with data warehouses, data marts, and operational data

stores in leading DBMS products utilizing relational, snowflake and star

schema data models. Proactively research and evaluate new releases of

Business Intelligence products, working with business management to

maximize effectiveness of strategic investments.

PROFESSIONAL EXPERIENCE

HEWLETT-PACKARD

HP FINANCIAL SERVICES - Murray Hill, NJ

May 2002 - Present

HP Financial Services provides global leasing and financial asset

management solutions to customers of all sizes, including a full range of

value-added services to help businesses improve cash flow and reduce total

cost of ownership.

IT Solutions Manager - Global Data Management

Jan 2008 - Present

As Solutions Manager, responsible for creating the go-forward global

strategy and road map for information management. Work with Business

Process Managers and Development Managers to ensure IT and Business

strategies are in alignment. Develop process to drive information

standardization and governance to improve data quality. Apply portfolio

project management methodologies to manage new opportunities and business

initiatives.

. Managed DCC project - delivered in 6 months - consolidation of all

data warehouse and reporting infrastructure as part of HP's global

initiative of data center consolidation.

. Retired eight systems, applications and servers, as part of the

consolidation contributing to Hewlett Packard's $1 billion in annual

savings.

. Responsible for the project planning and management resulting in

successful migration of 1400 reports, Informatica mappings and 1.5

terabyte data warehouse.

. Provided scheduled communication to business partners and training

presentations to over 1500 users.

GLOBAL INFORMATION MANAGER

Jan 2005 - Dec 2007

As the Global Information Manager, supervised, prioritized and directed the

workload of report and ETL analysts and developers globally. Established

rapport with business partners for definition of reporting and

informational needs. Responsible for all report development, maintenance

and support. Managed reporting and data warehouse production releases.

Earned Green Belt certification for process improvements regarding

Invoicing and Customer Satisfaction.

. Managed development of operational data store and data mart for ad-hoc

reporting of sales information.

. Conducted Joint Application Development (JAD) sessions working with

business managers to identify information needs.

. Successfully deployed global installation/upgrade of Business Objects

6.5.1 for 2000+ user environment.

. Managed software upgrades of Informatica 6 to 7 and Oracle 9i to 10g.

. Manage Data Warehouse releases and enhancements - analyze report

requirements impact to data warehouse, assist in the design and review

of data models.

. Participate in design of database tables and data

extraction/manipulation routines using Informatica ETL tool.

. Create Global process and standards for reporting and design and

deployment.

. Actively participate in trouble-shooting, production support and

maintenance activities ensuring customer satisfaction.

. Conduct performance reviews and staff evaluations providing feedback

and areas of improvement.

. Participated in Sarbanes-Oxley (SOX) audits and implemented compliant

process controls.

NORTH AMERICA INFORMATION MANAGER

May 2002 - Jan 2005

As the Product Manager of Business Objects, responsible for all

administration, installation, maintenance and security. Facilitated

enterprise wide deployment of Business Objects desktop and server products,

including Supervisor, Designer, Reporter, Explorer, WEBI, ZABO, Broadcast

Agent, Auditor, and Application Foundation. Managed all upgrades to

application software and hardware to improve performance and capacity

without service interruption. Conducted training classes for IT and

business partners on Business Objects functionality.

. Managed reconciliation reporting project for validation of Global

merge of Compaq and HP system data.

. Collaborated with business managers to identify requirements and

information needs.

. IT representative on Customer Satisfaction Team - provided input,

questionnaire review and analyzed survey results.

. Attained Green Belt certification for process improvements regarding

billing and invoicing resulting in greater customer satisfaction.

COMPAQ

COMPAQ FINANCIAL SERVICES - Murray Hill, NJ Mar 2001 -

May 2002

Compaq Financial Services provides global leasing and financial asset

management solutions to customers of all sizes, including a full range of

value-added services to help businesses improve cash flow and reduce total

cost of ownership. Compaq merged with HP in 2002.

NORTH AMERICA INFORMATION MANAGER

Mar 2001 - May 2002

. Managed the conversion of legacy crystal reports and stored procedures

to Business Objects reports and universes.

. Design and build complex Business Objects Universes to enable data

access by report developers and end-users.

. Automated month end book close financial reporting which significantly

reduced processing time and increased report accuracy.

TOTAL RESEARCH CORPORATION - Princeton, NJ

Jan 1994 - Feb 2001

Total Research specializes in the development and application of predictive

marketing research and other advanced research technologies. Total Research

also provides integrated marketing services, including e-products and

services used to assist clients worldwide in applying information and

insight to marketing practices. Harris Interactive purchased Total

Research in 2002.

Held various positions that contributed to the growth of the company.

Manager - Computer Applications Development Department

Nov 1998 - Feb 2001

. Created Business Objects reports and developed customization of

WebIntelligence front-end to provide web based reporting system

utilizing the WebIntelligence SDK.

. Maintained relationships and interacted with clients such as

Microsoft, IBM, and Qwest on multi-million dollar projects.

. Delivered Customer Master Data for use in global customer satisfaction

studies.

. Coordinated project planning and implementation of developed systems.

. Architected SQL Server data warehouse web application to provide on-

line query capabilities.

. Developed international customer database solutions using Visual Basic

front-end and SQL Server/Oracle database backend.

. Designed XML conversion applications for import into SQL Server

database.

. Programmed bulk e-mail/triggered e-mail automation utilizing Visual

Basic, SQL Server, Outlook and Exchange.

. Created report automation applications using Microsoft Excel, Access

and Visual Basic.

. Supervised the Application Development staff, contactors and virtual

teams. Maintained project schedules, task lists and delegated

assignments.

. Recommended methods for the automation of processes and the costs

involved.

. Met with clients to gather specifications and provide project status

reports.

Programmer Aug 1997 -

Nov 1998

. Created and maintained various applications for data collection,

manipulation, exchange and reporting.

. Programmed Visual Basic/Access front-end to Oracle database server to

access data for reporting.

. Created Microsoft Office solutions using Visual Basic for

Applications, ODBC, and Active X controls.

. Developed import/export applications to automate data conversion from

fixed ASCII to Access database or Excel spreadsheet formats.

. Responsible for product installation and general troubleshooting to

insure client satisfaction.

Spec Writer/Senior Specifications Writer

Jan 1994 - Aug 1997

. Created cross-tabulated reports of survey data using CfMC C-Mentor

software for analytical/statistical analysis and presentations.

. Created and implemented Visual Basic conversion program of survey data

for Excel spreadsheet presentation.

. Established specifications and code programs to check data for logic

and validity.

. Executed and maintained proprietary multivariate methodologies using

SPSS software.

COMPUTER PROFICIENCY

. Business Intelligence: Enterprise Business Objects XI R2/6.5/5.x

(Supervisor, Designer, WebIntelligence, Broadcast Agent, Application

Foundation/Dashboard Manager, Business Objects SDK, Crystal Xcelsius,

Informatica.

. Database Systems: Oracle 10g/9i/8i, SQL Server 2000/7.0, MS Access.

. Operating Systems: Microsoft Windows XP/2000/NT/Server 2003, VM Ware.

. Web: IIS 6.0, Tomcat/Apache.

. Programming Languages: VB.NET, ASP.NET, Visual Basic, SQL, ASP, VBA,

DTS.

. Desktop Applications: Microsoft Office Suite (Word, Excel, Access,

Outlook), Microsoft Project, Microsoft Visio, Erwin 4.1.

EDUCATION & CREDENTIALS

STANFORD UNIVERSITY, Stanford Advanced Project Management (APM) Program

Stanford Certified Project Manager (SCPM) - February 2006

SAINT LEO COLLEGE, Saint Leo, Florida

Bachelor of Arts in Business Administration - May 1992

Specializing in Management

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