Manager Sales

Jean Chen

*** *********** **, ********* *****, Mi, 48309

Tel: 248-***-**** E-Mail: *********@*****.***

Objective:

To obtain a challenging position that will utilize my talents and

interests.

Education Background:

Bachelor degree in computer science ShiYou University,

China

Working experience:

September 2009 January 2010 General Motors in

Pontiac, MI

Position: Help Desk

Major responsibilities:

( Determines source of concern by interviewing user on the

telephone

( Resolves problems by issuing corrective instructions; consulting with

coworkers

and vendors.

( Improves programs by notifying programmers of problems; making

recommendations.

December 2005 May 2008 NECC Telecom Call

Center in Troy, MI

Position: Technical Support

Major responsibilities:

( Making sales, seeking new customers for applying NECC

Telephone service.

( Collecting the information from customers and making necessary

improvement.

( Getting feedback from other departments and making some

suggestions to the

Business Development Manager.

( Keeping good relationship with existing customer.

March 1991 September 1999 ShanDong, China

Position: Technician in computer system

Major responsibilities:

( Incorporating distributed data, troubleshooting technical

problem.

( Analyzing data requirements, maintaining and managing data

model, and participating in the applications development cycle.

( Evaluates software by testing ease of use and applicability.

Qualification:

( Excellent interpersonal and communication skill.

( Working experience with unix system along with Oracle and SQL

database.

( Proficient in Microsoft word, excel, PowerPoint.

( Fluent in Chinese ( speaking,reading and writing).

Contact this candidate